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TripAdvisor Review
Based on 12268 review
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The hotel Riu Cancun allows guests to enjoy their holidays freely without limits, without worries, and taking time to relax. This luxury hotel is located in 10 min walking distance to the beach in Cancún's hotel district. There is a plethora of bars and restaurants as well as a shopping centre in th...
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The hotel Riu Cancun allows guests to enjoy their holidays freely without limits, without worries, and taking time to relax. This luxury hotel is located in 10 min walking distance to the beach in Cancún's hotel district. There is a plethora of bars and restaurants as well as a shopping centre in the vicinity. The centre of Cancún, which lies 1 km away, may easily be reached by making use of public transportation for which a stop is located directly in front of the hotel. The international airport lies about 20 km away.
Check-out ends at: 11:00
TripAdvisor
Excellent
6368
Very Good
3450
Good
1277
Reasonable
606
Bad
567
Business
85
Couples
5067
Solo travel
181
Family
2521
Friends getaway
2226
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 18 September, 2021
Was very satisfied service especially was awesome would highly recommend this Hotel.Food was excellent .The environment was good .The entertainment could have been a little better. Very disappointed that they no longer had the cook out on the beach like before.
beagalvan
Reviewed 16 September, 2021
Stayed here for 2 weeks and was absolutely amazing!! Food was always delicious. The room was cleaned every day and was spotless. The hotel itself was always clean and could always see accommodation staff cleaning the general areas. The waiting and bar staff were so friendly and brilliant service every day. The entertainment in the hotel during the day and at night was always brilliant! Rocko and his team were superb!! Would 100% recommend this hotel and will be back!
ballygob
Reviewed 13 September, 2021
We went to Cancun in August 2021 and stayed in this hotel for 5 nights. I will recommend this hotel to everyone, I did not have any negative thing to say about this resort. Our room was cleaned everyday and the foods were not bad either. Also the staffs were very helpful.
Tareque A
Reviewed 13 September, 2021
In general it was a great place to stay, the only problem that we have was with the temperature of the air conditioning in the room and even we we ask for help they come but didn't resolve the problem
Ibzan727
Reviewed 9 September, 2021
This was our second time at Riu Cancun in 2021. First time was wonderful. When we arrived this trip we were not happy with our room and front desk staff immediately tried to rectify it and the next day when management found out about my complaints they went above and beyond to ensure our stay was as wonderful as the first! We travel to Cancun twice a year and I can honestly say this is my favourite place to stay. Staff are wonderful.. entertainment was great… grounds are beautiful.
Janet D