Reviewed 18 September, 2021
This place is great, very clean and service is phenomenal! The restaurants here is really good, and didn't have to wait to long for a table, especially our large group of 11. On our departure, we pre booked our transportation from an outside source which was going to be late, we told the hotel if they can find us one to fit our group and get us to the airport, and within 5mins we were off!
The staff here is great and helpful for us tourists. Especially one in particular, her name was Angie! Let alone fun to hang out with and showed us around! Thanks!
Good Hotel - Staff Members Made it Great!
Reviewed 16 September, 2021
My friends and I recently stayed here for a bachelor party, and were nothing but pleased with everything the hotel had to offer. Covid precautions were handled well, and the hotel made it easy to get testing for travel back to US.
Our group took advantage of the hotel's proximity to great nightlife in Cancun--what made this trip special though were representative from the hotel, Karla Glavan and Ailyn. These two connected with us and advised of the most ideal clubs to attend during the day and evenings. They assisted us with transportation, helped with the club promoters and security, and ensured we received the best treatment wherever we landed. The trip would not have been the same without them!!
Reviewed 15 September, 2021
Had a Great time while at the Riu Palace Las Americas. Management and staff went above and beyond to make sure we had a wonderful time. The food was very good. It was a wonderful time.Can't wait to return to the Riu Palace Las Americas.
Looking for a genuine break from your day to day? Look no further.
Reviewed 14 September, 2021
I came here with family because we were all in need of a fantasy after the 2020 let me tell you this place does not disappoint. Drinks, good food, new friends and so much more. The staff was always willing to go above and beyond to make your stay excellent (special shout-out to Angie de la torre) the best part of it all was the ability to just RELAX there is plenty to keep you occupied and stress free. I couldn’t recommend a stay here more, I will be returning very soon.
Cancun trip-hote zone
Reviewed 14 September, 2021
Went on vacation to Cancun, the hotel was great.
The staff was very friendly and helped us get checked in right away. They do an awesome job keeping their guests entertained with good music and pool activities. Karla was especially amazing. She had an awesome vibe and when we asked for suggestions on a fun and safe night she quickly pointed us in the right direction where we had an awesome night. I’ll definitely be coming back for another vacation and it’ll be at the RIU thanks to their awesome staff.