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TripAdvisor Review
Based on 8082 review
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Krystal Cancun offers the best of the destination. Located in the main area of Punta Cancun, which is the heart of the activities and entertainment. Once you pass through our doors, leave behind the hustle and bustle of the world while you relax on our white sandy beach, or taking a bath in the swim...
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Krystal Cancun offers the best of the destination. Located in the main area of Punta Cancun, which is the heart of the activities and entertainment. Once you pass through our doors, leave behind the hustle and bustle of the world while you relax on our white sandy beach, or taking a bath in the swimming pool, or better yet, enjoy a massage at the spa. Everything you need or want this scope and our goal is to ensure your maximum relaxation. Charming rooms and suites have been designed for all kinds of travellers, from the family rooms that offer more space, rooms with view to the sea, our suit...
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TripAdvisor
Excellent
3296
Very Good
2118
Good
1205
Reasonable
659
Bad
804
Business
285
Couples
2906
Solo travel
215
Family
2592
Friends getaway
1337
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 18 September, 2021
Definitely will be disappointed, the whole experience will leave you feeling like you were cheated out of your points, this is a rundown old place that definitely needs a makeover. You will not leave feeling relaxed, that is for sure.
lilcapone0606
Reviewed 17 September, 2021
Fantastic Service! René and Ohlam were very friendly. They made you feel like home. The food was great. The atmosphere was outstanding. Very colorful margaritas where outrageous tasted really good, family friendly, was. A birthday celebración and they took good care of me 😊
906lisbethg
Reviewed 16 September, 2021
The restaurant is very nice. I loved the decore . Everyone was really friendly . Juan and Rumaldo were great, very friendly and polite. They kept joking around and just had such a great personality. The margaritas were huge, which was a very nice surprise, and they were really good. I had the mango margarita and it was great. Highly recommend this place for anyone traveling to Cancun.
Z7413XKjoannag
Reviewed 16 September, 2021
The service was great and the margaritas even better! Mariachi played all our favorite songs. They sat us next to the fountain which gave it the perfect vibe. I will be back during my time here in Cancun!
Mayra O
Reviewed 15 September, 2021
The best part of the hotel was the amenities, location and miguel! The hotel was disgusting and smelt the minute i stepped in. I called and complained and of course they hung up after multiple times!! The only service i really loved was the pool guy name miguel! He was so helpful and so informative.
bril146