Krystal Cancun

TripAdvisor Review

Based on 8565 review

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Krystal Cancun offers the best of the destination. Located in the main area of Punta Cancun, which is the heart of the activities and entertainment. Once you pass through our doors, leave behind the hustle and bustle of the world while you relax on our white sandy beach, or taking a bath in the swim...

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Availability

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Habitación estándar USD

With 34 m² and floor to ceiling windows that offer a panoramic view. You can choose between a King bed or two double beds. Maximum capacity ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Habitación de lujo vista al mar USD

With 34 m² and balconies ofrecen spectacular views of the Caribbean Sea. You can choose between a King bed or double beds. Maximum capacity ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Krystal club USD

To pamper yourself while on vacations, choose these elegant 32 m² rooms, all with a comfortable King bed or double beds, accentuating the de...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 4 years

Immediate booking

Habitaciones romantic USD

These bright rooms of 31 m² square meters are located in front of the sea. It has a King bed, TV with plasma panel, large windows, private b...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 4 years

Immediate booking

Estudio familiar vista al mar USD

40 m2 room with balcony and sea view, ideal for a family of 2 adults and 2 children, with a king size bed and a pull-out sofa bed, refrigera...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 4 years

Immediate booking

Property Info

Krystal Cancun offers the best of the destination. Located in the main area of Punta Cancun, which is the heart of the activities and entertainment. Once you pass through our doors, leave behind the hustle and bustle of the world while you relax on our white sandy beach, or taking a bath in the swimming pool, or better yet, enjoy a massage at the spa. Everything you need or want this scope and our goal is to ensure your maximum relaxation. Charming rooms and suites have been designed for all kinds of travellers, from the family rooms that offer more space, rooms with view to the sea, our suit...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageWi-Fi
Rooms for the disabledAccepts major credit cardsTVWedding ServiceJacuzzi
several
Broadband InternetSpecial diet menus (on request)Wheelchair Accessibility
Business Facilities / Facilities
PhotocopiesCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.Coffee/Tea Maker
Accommodation
24-hour room service
Food & Beverage
Special diet menus (on request)restaurantPublic RestaurantBuffet Restaurant24-hour room service
Transport options
Online check-inTowels and bed linenTV
Wellness facilities
BarCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. SBabysitting on RequestFree fitness centerMassages on RequestDirect beach accessMassage ServiceChildren's outdoor saltwater poolSpaSPA
Activities
Bath/Shower Combo
Cleaning / Laundry Services
Online check-in
Stores
Gift ShopBusiness centerRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 indoo
Family entertainment and services
Coffee/Tea Maker

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    3707

  • Very Good

    2140

  • Good

    1219

  • Reasonable

    675

  • Bad

    827

Travelers profile
  • Business

    293

  • Couples

    3040

  • Solo travel

    220

  • Family

    2850

  • Friends getaway

    1385

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great food, service, atmosphere

Reviewed 17 january, 2022

Very delicious food, great atmosphere, and wonderful service from Cruz. Compliments to chef Avila and the others working (Mato, Justo, y Alexis). Would recommend dining here for supper. Salmon was fresh and delicate, seasoning fantastic.

karlyn421

We are here while staying at Krystal Resort

Reviewed 16 january, 2022

We had an amazing meal with family and friends. Alexander was our server and is fantastic! The food was delicious, especially the chocolate cake. The octopus was perfectly cooked. Chicken Tikka Masala was excellent. Highly recommend this place.

amberaC1762ST

Must see in cancun

Reviewed 16 january, 2022

Amazing food, amazing staff. Our waiter Hugo and Bnito was the best. Gave us tips on drinks and food. Very entertaining and friendly. I would recommend this place to everyone that comes to cancun:) Excellent wine from Mexico and amazing salmon.

Øystein E

Justo es Fantastico!

Reviewed 16 january, 2022

We had an amazing meal at Las Velas on our third night! The best food so far and our waiter Justo was amazing! Incredibly attentive and kind, he looked after us and gave brilliant service, best evening so far after we went to aquamarina and mediterraneo!

Ziggysane2014

Vacations

Reviewed 15 january, 2022

Had a great dinner at las velas restaurant, especially with the fact that I had few dietary restrictions, the staff and chef Miguel Matos , Chef Avilla justo and Cruz gilberto were very attentive and tried to make sure everything was as expected. The food was delicious and the service was impeccable, I would highly recommend this place to anyone that is in cancun and wants to enjoy a candle light dinner with a magnificent ocean view.

salwas643