Krystal Grand Cancún

Situado en un espacio de arena blanca frente a la playa, con extraordinarias vistas del increíble azul turquesa del Caribe, Krystal Grand Cancún invita a amigos, familias y parejas a una escapada vibrante. La propiedad está ubicada cerca del corazón de Cancún y a tan solo 25 minutos del Aeropuerto I...

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4

Altitude Family Suite Partial Ocean View

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Cancellation Policy

Amenities in this room:

Max 5 adults

Max 3 children

- by 3 years

Immediate booking

4

Deluxe Family Partial Ocean View

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Cancellation Policy

Amenities in this room:

Max 5 adults

Max 3 children

- by 3 years

Immediate booking

4

Deluxe Room Double

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children

- by 3 years

Immediate booking

4

Deluxe Room King

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child

- by 3 years

Immediate booking

4

Deluxe Partial Ocean View Double

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children

- by 3 years

Immediate booking

4

Deluxe Partial Ocean View King

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child

- by 3 years

Immediate booking

5

Deluxe Ocean Front Double with Balcony

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children

- by 3 years

Immediate booking

3

Deluxe Ocean Front King with Balcony

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child

- by 3 years

Immediate booking

5

Family Suite Ocean Front

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children

- by 3 years

Immediate booking

5

Honeymoon Suite Ocean Front

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Cancellation Policy

Amenities in this room:

Max 2 adults

- by 3 years

Immediate booking

4

Altitude Suite Double

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children

- by 3 years

Immediate booking

4

Altitude Suite King

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child

- by 3 years

Immediate booking

4

Altitude Suite Ocean Front

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child

- by 3 years

Immediate booking

4

Altitude Corner Suite Partial Ocean View

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child

- by 3 years

Immediate booking

4

Altitude Corner Suite Ocean Front

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child

- by 3 years

Immediate booking

4

Altitude Master Suite Ocean Front

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children

- by 3 years

Immediate booking

3

Presidential Suite Ocean Front

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Cancellation Policy

Amenities in this room:

Max 2 adults

- by 3 years

Immediate booking

Property Info

Check-in starts at: 15:00

Check-out ends at: 12:00

Situado en un espacio de arena blanca frente a la playa, con extraordinarias vistas del increíble azul turquesa del Caribe, Krystal Grand Cancún invita a amigos, familias y parejas a una escapada vibrante. La propiedad está ubicada cerca del corazón de Cancún y a tan solo 25 minutos del Aeropuerto Internacional de Cancún. Los huéspedes pueden elegir quedarse con el plan sin comidas incluidas y cenar en el centro de la ciudad o deleitarse con nuestra opción Todo Incluido Premium, donde cada comida o snack están incluidos en nuestras siete opciones gastronómicas, cinco bares y lounges. Los resta...

Blvd Kukulcan KM 8.5, Cancún-Zona Hotelera Mar Caribe - Cancún, Quintana Roo - Mexico - 77500

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    3774

  • Very Good

    1708

  • Good

    849

  • Reasonable

    387

  • Bad

    446

Travelers profile
  • Business

    217

  • Couples

    2748

  • Solo travel

    231

  • Family

    2160

  • Friends getaway

    1090

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Amazing hotel, staff but food was ok. Only ok.

Reviewed 24 september, 2022

Hotel location was amazing, super clean, friendly staff and amazing beach!! Food I would give it 6/10 as there was no variety repetitive dishes every day. Nothing new was added and taste was ok. Been to other resorts in Cancun and food was excellent!! But this resort I would only give it 6/10 for the food options and taste.

michaelmtm2019

Fiesta de Sabado

Reviewed 24 september, 2022

Rene y Soltano hacen buen trabajo para ambientar la fiesta por la noche con el dj. It was very fun to dance to some great music with Rene! Buen hotel y excelente beach. I would come back again and enjoy a good time.

Lucello17

Do not stay here. If I could give this place a minus 10, I would

Reviewed 19 september, 2022

This hotel was atrocious. We travel everywhere and have been to Mexico multiple times over the past 30 years. We scuba dive there. This hotel billed itself as a 5 star, read it online. It was dirty, filthy and in need of so much repair it was unbelievable. The concrete was cracked holding up the railing on our balcony. If you were to lean on it, you would fall. They do not care what goes on in the building, at the pool or on the beach. Of all the beautiful beaches in Mexico, this one had squatters living in little shacks. They would try to pan handle money or sell drugs at all hours of the day. The food and service was subpar at best. The staff was extremely rude. If you had a complaint about the conduct on the beach or at the pool, they did not care. We packed our bags and walked directly across the street to the Fiesta Americana Grande, a true 5 star, 5 diamond hotel. As always, it was immaculate. Service was excellent and we were treated well by everyone. We tried Krystal because it touted a 5 star rating on their website and showed different pictures of the beach and ocean. If you go to Cancun DO NOT STAY HERE!

kyledF5222RD

Oscar was lit.

Reviewed 18 september, 2022

Oscar was amazing. He was so entertaining and all them tricks kept me on my feet lmao. Plus, the food was fire!!! Def recommend. The green tea ice cream was also so good. If you don’t go for the teppanyaki, their regular menu is also amazinggggg. Recommend their pad Thai!!!! Soo flavourful.

Christine N

Best so far

Reviewed 16 september, 2022

Esteban the chef was really good professional and friendly I would recommend to anyone coming to Krystal grand Cancun they have a menu ! Also make a nice show and make sure the food is to you’re tasting speaking English and Spanish

richsL5959WA