Live Aqua Beach Resort Cancun

Starting at

$ 593

TripAdvisor Review

Based on 14062 review

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The Live Aqua All Inclusive is a luxury Adults Only unique and innovative hotel marvellously nestled in front of a fine, white, sandy beach in Cancun. The hotel features incredible rooms with quality amenities. This is a place where guests can enjoy an abundance of entertainment, relaxation and pure...

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Property Info

The Live Aqua All Inclusive is a luxury Adults Only unique and innovative hotel marvellously nestled in front of a fine, white, sandy beach in Cancun. The hotel features incredible rooms with quality amenities. This is a place where guests can enjoy an abundance of entertainment, relaxation and pure bliss. The Resort delivers an idyllic location along with the sophisticated, style, comfort and convenience of a luxury resort. Outstanding surroundings and exceptional facilities will provide an incomparable experience.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolTurkish bath.
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Stores
Beauty Salon
Reception services
ConciergeLuggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedMinimum age of clients 18Dry cleaning / laundry servicesIt is possible to carry out transactions without cashRecommended for adults onlyMeal service changed to increase securityThe use of a mask is mandatory in the establishmentSmoking areasIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseElectrostatic spraying used in disinfectionParties / events not allowedMultilingual teamUmbrellas by the poolHealth clubSpa treatment roomsBeach umbrellasPool or snooker tableWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sSpend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shopDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsPamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Enjoy recreational amenities such as an outdoor pool and a spa tub. This hotel also features concierge services, an arcade/game room, and a picnic area.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.This motel offers designated smoking areas.Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This aparthotel also features complimentary wireless Internet access and tour/ticket assistancePamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.BalconyRelax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities at this hotel Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    11248

  • Very Good

    1850

  • Good

    619

  • Reasonable

    201

  • Bad

    144

Travelers profile
  • Business

    444

  • Couples

    8122

  • Solo travel

    176

  • Family

    1658

  • Friends getaway

    2000

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Our 5th visit and great as always!

Reviewed 1 december, 2021

We just returned from our 5th visit to Live Aqua, and it was the first one in a couple of years due to Covid. Everything was as great as it has always been. The rooms and property are very clean. My husband and I like to relax in the cabanas by the pool. The staff there and the waitstaff are awesome. The waitstaff came by frequently. We had a small misunderstanding about the cabanas. When we checked in, we were told since we had access to the Aqua Club it came with a cabana, but it turned out you have to have a suite for the cabana to be included. The resort gave us a cabana for the afternoon of our arrival for free to make up for the misinformation. That is great customer service!

Joy H

Live Aqua

Reviewed 1 december, 2021

This is a beautiful resort! We had a premium oceanfront room with amazing views. Loved the Starbucks double macchiato. They had great margaritas at Azure not the watered down versions you get at restaurants. The food was ok at most restaurants. Siete has good breakfast options with a wide variety of options. Did not find many local options. Overall a lovely stay.

Sunny T

Another great anniversary trip!

Reviewed 30 november, 2021

It’s always a great, relaxing time at Live Aqua! This was our 7th trip here and it was as wonderful as ever. We started with bubbly brought to us by a smiling Guillermo (you can tell when their eyes smile) after we were whisked up to the aqua club for check in. After dropping out bags in the room we rushed down to make sure we got to spend time on the gorgeous beach. So clean, the sand is so fine, and gorgeous blues of the water. But our room…a beautiful aqua suite - was roomy and luxurious with a killer view from the two terraces. Our days were spent in our cabana, by the pool and we were treated like royalty by the pool concierge staff! Daniel, Katia, Rossy & Eric always greet us with a warm welcome and this trip the surprises kept coming. We enjoy watching them surprise guests and it’s even more fun when the surprises come your way!! You can tell they all get along so well, enjoy their jobs, and are so friendly to all the guests. We love them! The pool servers are great and we have always had tasty drinks and they don’t ever let them be empty! We even got to be in John G’s section one day…and Aminael took some time to come say hi! They always make us feel like family. The entire pool area from the concierge team to the servers work together and make you feel like royalty. Lunches were at our favorite Varenna…the salads and calzones are so good! The crust is so buttery and the salads are so fresh. We had great service from Pedro and Roosevelt and some fun anniversary surprises! This was our favorite lunch almost each day, but we did enjoy some great chicken from the outdoor grill. Jose’s chicken , ribs and chorizo can’t be missed. MB was our anniversary dinner and the upcharge lobster tail was HUGE and delicious. Our server Antonio was great! A second dinner at MB was a chef’s dinner with Chef Willian telling us about each dish and our server Christian giving us great service. That’s was a definite treat - Sophie (always full of fun ideas) surprised us by bringing him to meet us when we were around the pool, such an honor! The dinner was fabulous, full of our fav’s…the Habenero soup is the best - don’t miss it & some new treats! Hidden Garden, the dumplings, the peanut satay, the matcha cake! Dinner at Varenna outside seating, until we were chased inside by the rain, was romantic but our waiter Marcello helped us take it in stride. One afternoon we went to sea corner with some other guests (such great ceviche and a great visit with David) & the rain started. We were already wet and no lightening so in the pool we went! Hands down one of the best vacation days we’ve ever had. We felt like kids along with a handful of other guests. We always enjoy our mornings in the aqua club with the great food and fantastic coffee served by Daniel. Don’t miss the best breakfast view from his great “office”. Ashley is back and came to our rescue again this trip and helped us with a booking gone awry with our transport. Not the first time this gentle soul has helped us. We met him on our anniversary trip exactly 3 years ago and it was great to know he’s back where he belongs! We enjoyed the great relaxing massages at the spa and were so happy that the whole spa is now open. Be sure to try the aqua circuit. It was such a great trip and we truly love our home away from home and all the warm hearted people that work here. They know the meaning of service & work hard to make a vacation everything it should be. We appreciate them all! We had no issues or noise from the construction next door and we enjoyed watching them from the terrace. We can’t wait to go back again! We have already booked our next trip and are taking some friends to show them this great resort and the great people that put this gorgeous place over the top! Thanks again for a great trip, Live Aqua!

Hawkeyetravelers

Great Resort in Cancun!!

Reviewed 29 november, 2021

This was our first time at Live Aqua and having been at many other resorts (some good and some not), we were hopeful that the reviews we read about Live Aqua were actually true. We spent most of the time at this resort in the pool/beach area. We rented a cabana every day and were impressed at how comfortable it was, best we ever had compared to other resorts we visited. The pools, and areas around them, were kept very clean and there were plenty of options where to get lunch or a snack. Best of all was the service by the staff, everyone works very hard to make sure guests are well taken care of and having a good time. Rossy, Angel, Ami, Roosevelt, and David were amazing and made our time there very special. Rooms and hotel grounds are nice and well maintained. Guillermo at the Aqua Club was also great. There is only one option for breakfast which is served buffet style at the Siete restaurant. A special thanks to Ismael who works at the Omelette/egg station. He made the best omelettes and even made a special dish without me even asking! Options for dinner and quality of food are about the same as most other all-inclusive resorts, although here they tried to be more creative in the preparation of their dishes and the presentation is also good. There is also a Sushi station, which is not a restaurant but just a counter where they prepare some basic sushi rolls for guests to eat while hanging around in the bar area or to take back to their rooms. Overall, this resort does a good job at having plenty of options for guests to eat and hang out during the day and at night. We were very pleased with our experience and will probably stay here again in our next visit to Cancun.

adrianausa

Among the best you will find in Cancun/De lo mejor que encontrarás en Cancún

Reviewed 29 november, 2021

All is excellent. The Aqua experience is wonderful. The attention, the dedication, the facilities, the food, the view from the rooms, the beach and the location. One of the things I appreciate the most is that everything is close inside the hotel, you don't have to take transportation or wait for anything to go from one place to another. It is perfect to rest or to have fun, alone or with friends, you always want to stay longer. Todo es excelente La experiencia Aqua es maravillosa. La atención, la dedicación, las instalaciones, la comida, la vista de las habitaciones, la playa, la ubicación. Una de las cosas que más agradezco es que todo esta cerca dentro del hotel, no tienes que tomar transporte ni esperar nada para ir de un lugar a otro. Es perfecto para descansar o para divertirte, solo o con amigos, siempre quedas con ganas de mas.

OdinDupeyron