Omni Cancun Hotel & Villas

TripAdvisor Review

Based on 9816 review

See all

This wonderful resort with contemporary mexican design that highlights the warmth and elegance in their rooms, public areas, meeting rooms and a spectacular beach. Enjoy the beauty and perfection of the Omni Cancun Hotel and Villas, a five stars All Inclusive hotel, with 347 rooms, a perfect p...

More details

Availability

Select the date of your trip

Vista da lagoa

125 m2 room with contemporary decor and finished in marble include a King or two double beds, all rooms with minibar service, safe, amenitie...

See more details

Cancellation Policy

Amenities in this room:

Max 4 adults

Max 2 children -

by 3 years

Immediate booking

Vista para o mar

Spacious and comfort room of 125 m2, with a magnificent view over the white sand and the characteristic turquoise Mexican Caribbean sea, the...

See more details

Cancellation Policy

Amenities in this room:

Max 4 adults

Max 2 children -

by 3 years

Immediate booking

Suite Júnior

This charming 181 m2 room has beautiful Mexican decor and marble coverings, available with a king bed or two double beds, a living room with...

See more details

Cancellation Policy

Amenities in this room:

Max 4 adults

Max 2 children -

by 3 years

Immediate booking

Villas

19 luxury villas of three apartments facing the sea with a beautiful view. On the first level, you can enjoy a spacious living room with two...

See more details

Cancellation Policy

Amenities in this room:

Max 6 adults

Max 4 children -

by 3 years

Immediate booking

Property Info

This wonderful resort with contemporary mexican design that highlights the warmth and elegance in their rooms, public areas, meeting rooms and a spectacular beach. Enjoy the beauty and perfection of the Omni Cancun Hotel and Villas, a five stars All Inclusive hotel, with 347 rooms, a perfect place to enjoy your vacations or have an extended weekend destination. Extensive leisure activities program including aqua aerobics, zumba, yoga, beach volleyball, trivia games and much more; 3 Cascading swimming pools, fountains and multiple whirlpools. The Omni Kid’s Club offers children...

More details
Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage Storage
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
Polyglot TeamButlerGymnasiumStageWedding ServiceButlerJacuzzi
several
Broadband InternetFree WifiSmoking area
Business Facilities / Facilities
PhotocopiesMeeting RoomsConference CenterBusiness Center
Common areas
TV room
Accommodation
24-hour room service
Food & Beverage
PubrestaurantBuffet Restaurant24-hour room servicePrivate Restaurant
Transport options
Pool BarParkingFree ParkingValet Parking
Pool and wellness facilities
PoolOutdoor PoolMassages on RequestMassage ServiceSPASPA
Stores
Gift ShopHair stylistBeauty SalonShops / Shopping
Family entertainment and services
Kids Club

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    6066

  • Very Good

    2290

  • Good

    797

  • Reasonable

    365

  • Bad

    298

Travelers profile
  • Business

    167

  • Couples

    3212

  • Solo travel

    154

  • Family

    3514

  • Friends getaway

    1364

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Piña Colada Restaurant @ Omni Hotel

Reviewed 1 december, 2021

We stayed at this all inclusive resort and had breakfast and mimosas at Piña Colada. Everything was great! Our server Victor Z. came with our daily fuel (mimosas, lol) we didn’t even have to ask. He was on top of it and service was amazing. Like I said, everything is included in our stay but a tip is always nice 😊

mayand88

Couple

Reviewed 30 november, 2021

We are on Day 3. My husband had 80 minute deep tissue with Teresa and had a really thorough deep tissue massage with perfect pressure. I also had 80 minute deep tissue - with Rueben which was also perfect pressure. I was so happy that finally someone knows how to work with patrons who have sinus closure problems. Reuben knows! He was able to work with my challenge! We floated away after sessions. It would have been an A+ experience if there were a way to purchase a bundle of 4+ massages with a better volume discount.

hotyogaRTP

Thanksgiving 2021

Reviewed 30 november, 2021

My family and I have been coming to the Omni Cancun for nearly 20 years. It is our home away from home. This trip we very much enjoyed the members area by the pool. Francisco took excellent care of us for the 10 days we were here. He memorized the drink orders of all 8 members of our family. He made everyday so much fun. I know the hotels here are still getting back into the grove and they’ve lost some of their great staff with the lock downs but this stay just made everything alright again. From the Gomez/Andros/Lewis Family we say thank you! Francisco can’t wait to hang with you again next Thanksgiving!

LorenaAndros

Excellent Staff

Reviewed 30 november, 2021

The staff here is wonderful! Special shoutout to Elvia in the lobby bar and Antonio (Antonio Chocolate!) at the pool--both clearly enjoy their jobs, joke and laugh with guests, and provided excellent service. My only negative comment is that the rooms at this resort are not soundproof at all. We could hear every word the guy in the room next to us was saying.

737lexier

Decent, but slow service

Reviewed 30 november, 2021

Our experience as a whole was ok. The following are things we disliked: - Check-in was cumbersome - Restaurant reservations were difficult to attain - Kitchen was slow getting food out - I tried the sushi bar and it took two hours to get my food - Photos gave me the impression that there was plenty of shaded seating at the beach, but in reality there were only a handful of palapas - food variety was lacking at the buffet each night Some highlights for us: - All staff was accommodating and kind. I wish I would have remembered more of their names but Ulyses from the beach restaurant, Gustavo and Alejandro from reception, Marisol from kids club were some of the great ones.

jorger991