Omni Cancun Hotel & Villas
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TripAdvisor Review
Based on 9816 review
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Vista da lagoa
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Cancellation Policy
Amenities in this room:
Max 4 adults
Max 2 children -
by 3 years
Immediate booking
Vista para o mar
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Cancellation Policy
Amenities in this room:
Max 4 adults
Max 2 children -
by 3 years
Immediate booking
Suite Júnior
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Cancellation Policy
Amenities in this room:
Max 4 adults
Max 2 children -
by 3 years
Immediate booking
Villas
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Cancellation Policy
Amenities in this room:
Max 6 adults
Max 4 children -
by 3 years
Immediate booking
Property Info
This wonderful resort with contemporary mexican design that highlights the warmth and elegance in their rooms, public areas, meeting rooms and a spectacular beach. Enjoy the beauty and perfection of the Omni Cancun Hotel and Villas, a five stars All Inclusive hotel, with 347 rooms, a perfect place to enjoy your vacations or have an extended weekend destination. Extensive leisure activities program including aqua aerobics, zumba, yoga, beach volleyball, trivia games and much more; 3 Cascading swimming pools, fountains and multiple whirlpools. The Omni Kid’s Club offers children...
More detailsCheck-out ends at: 12:00
Property Amenities
Reception services
Services / Luggage StorageCleaning / Laundry Services
Laundry / Dry CleaningDaily maid serviceseveral
Broadband InternetFree WifiSmoking areaBusiness Facilities / Facilities
PhotocopiesMeeting RoomsConference CenterBusiness CenterCommon areas
TV roomAccommodation
24-hour room serviceFood & Beverage
PubrestaurantBuffet Restaurant24-hour room servicePrivate RestaurantTransport options
Pool BarParkingFree ParkingValet ParkingPool and wellness facilities
PoolOutdoor PoolMassages on RequestMassage ServiceSPASPAStores
Gift ShopHair stylistBeauty SalonShops / ShoppingFamily entertainment and services
Kids ClubGuest rating
TripAdvisor
Travelers rating
Excellent
6066
Very Good
2290
Good
797
Reasonable
365
Bad
298
Travelers profile
Business
167
Couples
3212
Solo travel
154
Family
3514
Friends getaway
1364
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Piña Colada Restaurant @ Omni Hotel
Reviewed 1 december, 2021
We stayed at this all inclusive resort and had breakfast and mimosas at Piña Colada. Everything was great! Our server Victor Z. came with our daily fuel (mimosas, lol) we didn’t even have to ask. He was on top of it and service was amazing. Like I said, everything is included in our stay but a tip is always nice 😊
mayand88
Couple
Reviewed 30 november, 2021
We are on Day 3. My husband had 80 minute deep tissue with Teresa and had a really thorough deep tissue massage with perfect pressure. I also had 80 minute deep tissue - with Rueben which was also perfect pressure. I was so happy that finally someone knows how to work with patrons who have sinus closure problems. Reuben knows! He was able to work with my challenge! We floated away after sessions. It would have been an A+ experience if there were a way to purchase a bundle of 4+ massages with a better volume discount.
hotyogaRTP
Thanksgiving 2021
Reviewed 30 november, 2021
My family and I have been coming to the Omni Cancun for nearly 20 years. It is our home away from home. This trip we very much enjoyed the members area by the pool. Francisco took excellent care of us for the 10 days we were here. He memorized the drink orders of all 8 members of our family. He made everyday so much fun. I know the hotels here are still getting back into the grove and they’ve lost some of their great staff with the lock downs but this stay just made everything alright again. From the Gomez/Andros/Lewis Family we say thank you! Francisco can’t wait to hang with you again next Thanksgiving!
LorenaAndros
Excellent Staff
Reviewed 30 november, 2021
The staff here is wonderful! Special shoutout to Elvia in the lobby bar and Antonio (Antonio Chocolate!) at the pool--both clearly enjoy their jobs, joke and laugh with guests, and provided excellent service. My only negative comment is that the rooms at this resort are not soundproof at all. We could hear every word the guy in the room next to us was saying.
737lexier
Decent, but slow service
Reviewed 30 november, 2021
Our experience as a whole was ok. The following are things we disliked: - Check-in was cumbersome - Restaurant reservations were difficult to attain - Kitchen was slow getting food out - I tried the sushi bar and it took two hours to get my food - Photos gave me the impression that there was plenty of shaded seating at the beach, but in reality there were only a handful of palapas - food variety was lacking at the buffet each night Some highlights for us: - All staff was accommodating and kind. I wish I would have remembered more of their names but Ulyses from the beach restaurant, Gustavo and Alejandro from reception, Marisol from kids club were some of the great ones.
jorger991