Paradisus Cancun

Starting at

$ 445

TripAdvisor Review

Based on 15057 review

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Excellently situated frontline to a white sandy beach, the fantastic hotel Paradisus Cancun enjoys marvellous views over the turquoise blue Caribbean Sea and the Nichupté Lagoon. It features various restaurants and bars, a 9-hole golf-course, a great spa area, meeting facilities and a business centr...

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Property Info

Excellently situated frontline to a white sandy beach, the fantastic hotel Paradisus Cancun enjoys marvellous views over the turquoise blue Caribbean Sea and the Nichupté Lagoon. It features various restaurants and bars, a 9-hole golf-course, a great spa area, meeting facilities and a business centre. Fine restaurants, bars, shops and nightlife can be found in the surrounding area.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Stores
Beauty Salon
Reception services
ConciergeLuggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hours24 hour receptionGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is not possible to guarantee the absence of noise in the roomsCoffee / tea in common areasAirport shuttle (surcharge)Arcade / table gamesParking (limited spaces)Contactless check-in availableBabysitting or childcare (surcharge)Support for excursions / ticket purchaseParty roomMultilingual teamUmbrellas by the poolQuick checkoutHealth clubFree breakfastSpa treatment roomsTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sSpend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shopDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge servicePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a private beach or take in the view from a terrace and a garden. Additional features at this Colonial bed & breakfast include complimentary wireless Pamper yourself with onsite massages and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. This hotel also features a hair salon and barbecTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Enjoy recreational amenities such as an outdoor pool and a spa tub. This hotel also features concierge services, an arcade/game room, and a picnic area.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a private beach or take in the view from a terrace and a garden. Additional features at this Colonial bed & breakfast include complimentary wireless Take advantage of recreation opportunities such as a private beach or take in the view from a terrace and a garden. Additional features at this Colonial bed & breakfast include complimentary wireless Relax at the full-service spa, where you can enjoy body treatments and facials. You''re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outPamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a spa tub.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness centePamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub,Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access.Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    9702

  • Very Good

    3189

  • Good

    1277

  • Reasonable

    441

  • Bad

    449

Travelers profile
  • Business

    537

  • Couples

    5139

  • Solo travel

    157

  • Family

    6070

  • Friends getaway

    1693

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Relaxing Vacation

Reviewed 26 november, 2021

We enjoyed our vacation at Paradisus- Cancun, beautiful sunset views with a great ocean & pool view from our room tower 2, it was a challenge to find our room since all 5 towers look the same.🥰 The pool was a great size and good service. The waiters & bartenders made a huge difference, it was a 5 ⭐️service to us they were Alfredo Alvaro, Alexis Osuna, Martin Arzeta. Our concierge Jose & Alexandra were very helpful and took care of our dinner reservations & got in thankfully. Italian restaurant Capella & the buffet at Malva were the best! Daily Activities and tours were fun! 🥰

S6962JEjr

Not worth it

Reviewed 26 november, 2021

Too much loud noise at night. Construction in main building creating a lot of dust. Not recommend for family trip. Checkin process is super slow. Restaurant reserve rations not easy to book. Slow service at restaurants.

joaniezn

Amazing stay !!

Reviewed 25 november, 2021

Just came back from the most wonderful trip ever. We were a huge girls group so we knew it was going to be kind of tricky. But all the staff did everything to make us have a great time. We had the best trip ever. Our concierges Violeta and Aaron, were all the time available to our needs. If you plan to go it´s worth every penny to pay a little more and have thee Reserve Service. Since the check in they mede us feel special. The room had an amazing view. Good and free internet quality for the ones who have keep up with work. The food was really good! And the attention unbeatable. My favorite was Sante, next to the pool were we enjoyed lovely breakfasts with a sea view at the Terrace. Diego, the manager was so kind, and his staff was very professional and made us had a great time. María, Ruben, Miguel, Yamil, César, Eligio, Oscar, Jonny, Josué, Julio, Valeria, Luis, Moisés, Javier and Joel fulfilled all our expectations and more. The pool concierges Lucas and Maximiliano got us Bali Beds and the the best service with fresh towels, snacks and drinks. We spent some days at the Kana Club, a private beach in the hotel were spoiled by Rene and his staff, Manuel, Juan Balta and Luis were awesome. We had champagne at the Bali Beds and lobster by the sea. Totally worth it! Definitely I'm coming back soon! Thank you for

812marissac

Family vaca

Reviewed 25 november, 2021

Needs more food variety. When you get there make your dinner reservation. Dont eat at sal. Super expensive for what its is. Go across the street to rosa negra. Way cheaper and more variety and great atmosphere.

melanienweaver88

Amazing 25 years school reunion!!

Reviewed 24 november, 2021

We just finished a stay with my school friends after a 25 year reunion. We enjoyed the drinks and nibbles in this area specially the chocolate covered strawberries. Cynthia Blanco was the groups manager and she was helpful making sure it was all in place and checking on us a few times during our stay. She was very easy to contact and her speedy responses to all my questions make this stay smoothly and enjoyable. Aaron and Violeta was our concierge, they contact us throughout or stay making sure our bookings were dealt with . They helped us when needed and checked on us every day to ask if we needed anything. We also enjoyed a few days in Kanna Beach club. Rene was so helpful organising this for us- he was kind and attentive and always made us feel special even though he was mega busy with a full club on that day. His staff, Manuel, Juan, Balta, Luis are some of the most fun and enjoyable workers I have met. The food made by the chef in Kanna beach club was exceptional specially tacos of cochinita Pibil!!!. Thank you guys!. . Diego in Sante! He was just amazing, he made sure we had the best attention, and tables ready not matter how may or what time for our massive group. He was so accommodating, friendly and professional. He speaks highly of his staff Maria (Hostess) , Ruben ,, Valeria, Luis, Moises, Javier, Joel, Miguel, Alex (chef),Cesar, Eligio, Jhonny,Josue,Julio, Yamil & Oscar ( spoiled us so much), Maxilmiliano and Lucas you got us the best Bali bed and such a pleasure to meet you! Diego you rock!! And every meal in Sante was special! Thank you all so Much!

Maripi74