Presidente InterContinental Cancún Resort

Starting at

$ 164

TripAdvisor Review

Based on 3370 review

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The Intercontinental Presidente Cancun boasts the largest and most beautiful beach in Cancun, with a cozy atmosphere that is ideal for families with children, couples, and friends who love relaxing in comfort. Newly-refurbished rooms with stunning views over the Caribbean Sea or the Lagoon feature t...

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Property Info

The Intercontinental Presidente Cancun boasts the largest and most beautiful beach in Cancun, with a cozy atmosphere that is ideal for families with children, couples, and friends who love relaxing in comfort. Newly-refurbished rooms with stunning views over the Caribbean Sea or the Lagoon feature the latest in design, comfort and technology with marble floors, deluxe amenities. *IMPORTANT: FOR RESERVATIONS WITH BOARD BASE WITH BREAKFAST, THIS IS INCLUDED ONLY FOR ADULTS, ACCORDING TO THE MAIN OCCUPANCY SELECTED. BREAKFAST FOR CHILDREN MUST BE PAID AT THE PROPERTY.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2022

  • Very Good

    853

  • Good

    257

  • Reasonable

    129

  • Bad

    109

Travelers profile
  • Business

    253

  • Couples

    1282

  • Solo travel

    140

  • Family

    916

  • Friends getaway

    305

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Bar

Reviewed 23 january, 2022

Gonzalo is an amazing bartender! Great service and drinks. He's the reason he saved this trip with Intercontinental. Find all was very attentive and prompt. He's margarita was on point and wonderfully.

637julietab

Great Restaurant

Reviewed 17 january, 2022

Great service, great drinks, fantastic staff. Fast Eddy, Mike, Tobias and the rest of the staff are all awesome. We’re vegan and they went above and beyond to accommodate. We will definitely be eating here again!

Nfarber

Presidente Intercontinental

Reviewed 11 january, 2022

Amazing hotel on the beach with amazing views and great amenities. Ikal Spa was especially a great experience. Margarita, who was my massuse did some amazing work on my upper back and shoulders. Penny, was my friends massuse and he had nothing but great things to say! Definitely plan on revisiting and getting massages from these awesome ladies again!

zainb2022

Nice Location, Overpriced food

Reviewed 10 january, 2022

Location beyond imagination, Perfect beach and reef for snorkeling, Room are very nice and very clean, Restaurant need to change attitude, very arrogant lady there need to get new job.. .Food not the best and overpriced drinks

Y636AYjohni

Le Cap or Le C*ap

Reviewed 3 january, 2022

Was here For Christmas Day Dinner on the Beach and had the most disheartening experience from the moment myself and family entered. The Hostess was extremely rude and confrontational flashing a prior cancelled reservation in my face within the first moment of giving her my reserved table name. Then the night continued by them giving the table I had reserved months in advance away to another family prior to us arriving. After sitting us in the middle away from the water, it had taken a while for the server to come up and greet us. My family and I were friendly and had spoken Spanish to all of the employees we had encountered at this point. As the evening went on my older sister had dropped her utensil on the ground by accident with the same hostess and our waiter standing right behind here and watched. They failed to acknowledge it and she later had to ask for one when her food came. Through the progression of the night we were onto dessert at this point, I felt the need to approach the manager of Le Cap to let him know of some of the distasteful service we had received that night after eating a three course meal accompanied by several cocktails and bottles of wine for a large family. The managers response clearly exemplified where Le caps struggles for service truly comes from. Unwilling to show any signs of remorse for the behaviour his team had shown in their service that night. He actually allowed the hostess Andrea to stand directly behind myself and my father making the complaint to the manager with her arms crossed in a very confrontational manner. The overall experience was very confrontational and it was Christmas. If they are unhappy with the occupation they have chosen that is okay they need to accept it and find new hires. However, their personal issues should not be put onto the customers from the moment they walk into the Restaurant, My family and I had received exceptional service on the Island and had been treated with five star Quality. Le Cap was the biggest disappointment and I wish to make it public to SAVE YOUR MONEY AND GO LITERALLY ANYWHERE ELSE ON THE ISLAND!!!!!

762mckennab