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TripAdvisor Review
Based on 6430 review
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Royal Solaris Cancun is a magnificent family all inclusive resort with 299 rooms well located, overlooking the Nichupte lagoon or the Caribbean Sea, in a complex that has a unique pyramidal structure. Enjoy all the entertainment with daily activities and nightly show for you. Children also have a sp...
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Royal Solaris Cancun is a magnificent family all inclusive resort with 299 rooms well located, overlooking the Nichupte lagoon or the Caribbean Sea, in a complex that has a unique pyramidal structure. Enjoy all the entertainment with daily activities and nightly show for you. Children also have a special place for fun in our Mini Club and Mini Water Park, supervised by our staff. Rooms features two double beds or one king size bed and lounging areas. For the little guest we have a baby park (available from 9 am to 5 pm for kids between 0 to 4 years old). Relax in our outdoor family Jacuzzi or ...
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TripAdvisor
Excellent
3492
Very Good
1731
Good
702
Reasonable
278
Bad
227
Business
30
Couples
2085
Solo travel
58
Family
2406
Friends getaway
1013
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Reviewed 19 September, 2021
SERVICE +++++ I can say I really enjoyed this resort, from check in/check out with Yazmin and Sergio to the waiters, Henry (in the lounge and pool area) to Roger and Mr. Orange in Marco Polo to Ovelia at the omelet station to the entertainment staff Israel, Monte and Gerry, to Margarita in the spa, and Travis in the deli. This is an awesome small (320) room resort right in Cancun, oceanfront with two sister properties just a 5 minute walk or ride away. You can hop on a bus right out front to get to the shops and bars for $1.00 each way. The resort is practicing all Covid restrictions, masking sanitizing, social distancing with temp checks as required. Covid tests are offered on property 3 days prior to departure. Our beautiful, well appointed room was sanitized and sealed until we arrived and cleaned daily, it includes a mini fridge with beverages, water, soda and beer and can have 2 double beds or King bed plus a Murphy bed with robe and slippers for each guest and in room safe. There are a variety of entertainment options (thanks to Israel, Jerry and Monte and all the happy faces) during the day games, water aerobics and even a pool foam party and nightly shows make sure to check them out if you are at the GR Solaris especially liked the 50's show provided by Solaris entertainment team and the Michael Jackson tribute show. There are so many food options to pick from snack bar, buffets and 2 ala cart restaurants (reservations required, suggest making the reservations for Marco Polo and Zai at arrival) and a deli. There is no time of day that food is not available and the beverages, check out the fresh squeezed fruit juices at breakfast, and adult drinks were not bad either, LOL. Men, be sure to bring a pair of long trousers and a colored shirt to eat at the ala cart places. This trip was so good already planning my next trip back to the GR Solaris, thank you everyone, hopefully see it again soon!
788wandak
Reviewed 17 September, 2021
This was an amazing trip! We came for five nights. From there moment we arrived the service was top notch. The front desk was friendly. They carried our bags to the room. The bar and restaurant staff was great. The event team was so much and the activities were inclusive and fun to participate in. Me and my lady won “international couple of the week” lol. This is a great place to boom tour stay!
Wallaceq41
Reviewed 17 September, 2021
Kenia and the entertainment team were amazing. Benjamin in the bar was keeping us up hydrate and the pizza were great. The pool bar is the place to be and the night shows are super cute! We made great friends and the staff from the lobby to the cleaning staff were great
Roving47326293947
Reviewed 16 September, 2021
We have a great experience with the waiter Yovanni Manzos he was so attentive at all times and so professional. He's a waiter who is rarely found today. Yovanni Manzos is a very hard worker. Yovanni if we asked for something that was not in the buffet, he would get it for us exelent service.
Mary T
Reviewed 16 September, 2021
Place were excellent. Workers very nice people, waiters very nice. Especially Jovanni Mansos. He was very attentive with all the group and very nice person. The shows we attend we love them. The room service were excellent and the view was awesome..
Victor R