Secrets the Vine Cancun

TripAdvisor Review

Based on 15043 review

See all

WELCOME TO SECRETS THE VINE CANCUN Sparkling. Elegant. Bold. Defining elegance, the AAA Four Diamond Secrets The Vine Cancun is framed by the crystal-clear Caribbean and powder-white sand beaches in stunning Cancun. This chic, contemporary adults-only haven combines the natural beauty of the Yucatan...

More details

Availability

Select the date of your trip

Deluxe Vista ao Mar

This accommodation has a balcony, as well as practical and functional services, such as LCD TV with subscription channels, iPod dock and air...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Suite Júnior Vista Oceano

This room has two places to sit, one on the opponent and the other inside the room's balcony. king-size bed with white walnut wood headboard...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Honeymoon Suite Ocean View

This room has two places to sit, one on the opponent and the other inside the room's balcony. Equipped with king size bed, in walnut wood an...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Honeymoon Suite Ocean Front

This room has two places to sit, one on the opponent and the other inside the room's balcony. Equipped with king size bed, in walnut wood an...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Deluxe Ocean View King Bed

Los Beneficios del Preferred Club includes:   • A private lounge area for the members of the Preferred Club • Preferred amenities and status...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Junior Suite Ocean View

This room offers a personal receptionist concierge that allows the client to register on his own floor, in a way that he does not need to re...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Honeymoon Suite Ocean View

In addition to the previous amenities, this room offers a personal receptionist concierge that allows the client to register on their own fl...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Preferred Club Honeymoon Suite Ocean Front

This room offers a personal receptionist concierge that allows the client to register on their own floor, so that they do not have to regist...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Deluxe Ocean View Double Beds

This room includes double beds with white headboards made of walnut. The rooms have private balconies with views of the Caribbean sea and th...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Master Suite Ocean Front

This room offers a design suite, an area with a TV and a sofa bed that can use the other room as, a main room with a dining table, a king si...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Preferred Club Deluxe Ocean View Double Beds

Los Beneficios del Preferred Club includes:   • A private lounge area for the members of the Preferred Club • Preferred amenities and status...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Preferred Club Master Suite Ocean View

This room offers a personal receptionist concierge that allows the client to register on their own floor, so that they do not have to regist...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Preferred Club Master Suite Ocean Front

this room offers a personal receptionist concierge that allows the client to register on their own floor, so that they do not have to regist...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Master Suite Ocean View

This room offers a suite design, a TV area and a sofa bed that can be used as another room, a main room with a dining table, a King size bed...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Breakfast PlanDeluxe Ocean View King

This room includes a king-size bed with a white head covering in walnut. The rooms have private balconies with views of the Caribbean sea an...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Breakfast Plan Deluxe Ocean View Double

This room includes double beds with white headboards made of walnut. The rooms have private balconies with views of the Caribbean sea and th...

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Immediate booking

Breakfast Plan Junior Suite Ocean View King

This room offers places to sit, one in the balcony area and another inside the room. King size bed with white headboard in walnut wood. Thes...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Immediate booking

Property Info

WELCOME TO SECRETS THE VINE CANCUN Sparkling. Elegant. Bold. Defining elegance, the AAA Four Diamond Secrets The Vine Cancun is framed by the crystal-clear Caribbean and powder-white sand beaches in stunning Cancun. This chic, contemporary adults-only haven combines the natural beauty of the Yucatann Peninsula with the elegance and Unlimited-Luxury® of a world-class resort.

Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Rooms for the disabledAccepts major credit cardsPolyglot TeamButlerGymnasiumATMWedding ServiceButler
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
several
Broadband InternetElevatorFree WifiWheelchair AccessibilitySmoking area
Business Facilities / Facilities
PhotocopiesMeeting RoomsConference CenterBusiness Center
Common areas
Playroom
Reception services
24 hour reception
Accommodation
24-hour room service
Food & Beverage
PubrestaurantBuffet RestaurantCyber Point24-hour room servicePrivate RestaurantCocktail Services
Transport options
Pool BarParkingFree ParkingValet Parking
Activities
Personal Trainer on requestWater sports
Pool and wellness facilities
PoolEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourFree fitness centerDirect beach accessMassage ServiceSPA
Stores
Gift ShopHair stylistBeauty Salon

Guest rating

TripAdvisor

Travelers rating

  • Excellent

    11928

  • Very Good

    2002

  • Good

    690

  • Reasonable

    229

  • Bad

    194

Travelers profile

  • Business

    471

  • Couples

    9547

  • Solo travel

    361

  • Family

    1325

  • Friends getaway

    1878

Scores Summary

  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

35th Wedding Anniversary Trip

Reviewed 29 november, 2021

We have always been a fan of the Secrets hotel properties. Secrets the Vine did not disappoint. A big shout out to our 25th Floor Butlers, Mose & Jessi who made sure our stay was something to remember. Their service was exceptional. An honourable mention goes out to Juan and Alberto at the Manatees Pool Bar. We tried each of the restaurants during our stay but Dragons was by far my favourite. Our room was beautiful and our view was spectacular. We will be back soon!

TeresaT1901

Only two negatives with many positives

Reviewed 28 november, 2021

We were between the Hyatt Zilara, Live Aqua and STV but went with STV in the end. Glad we experienced it. Genuinely a great property with very nice and attentive staff. The entertainment team are so friendly, talented and you can tell they really love their job and working with people. There are a few things that made me give it 4 instead of 5 stars. 1) The service at the restaurants is very slow. We went to a restaurant for lunch on the first full day and it took nearly two hours to have two small courses. When we went back to the pool, our chairs had been occupied even though we put some stuff down as people thought we had just left. We had lunch at the buffet bars the rest of the trip as they are quicker. We were hoping to get as much sun as possible so this was a bit of a negative but depends on the person and what you want out of your trip. 2) The food is hit or miss. Bluewater Grill was fantastic, but Dragons wasn't anything amazing. I also found most of my food was either cold or lukewarm. Overall, food was good but not the best thing at this hotel. With that said, many positives like: great gym with a lovely view (I went every morning), great drinks that are not watered down, fantastic entertainment staff and activities, big rooms with cozy beds, comfortable pool beds (but you need to get to the pool before 10am to grab one), and friendly service from all staff throughout the property.

vmakins

,,

Reviewed 27 november, 2021

Honestly the dragon restaurant in the secrets is one of my favourite places in Cancun, our waiter Sebastian was amazing he went above and beyond and made out dinning experience unfortunately. total Compliment to the chef, the food was delicious!! Will definitely be coming back here!! Thanks to all the staff and the amazing manager xx

768genaf

Honeymoon

Reviewed 26 november, 2021

Very good service in everything, great drinks, great food. Cesar Dianci Hayek Jacobo And Juan was great at serving us whatever drinks we wanted Beach had some seaweed which was disappointing but nothing the resort can do bout that

ivandQ4297HO

Girls’ Trip Extraordinaire

Reviewed 26 november, 2021

What a fantastic girls’ trip experience! Truly outstanding and personal service at every turn, with great room butler service by Jessy and Mose. Preferred guest level is worth every penny, the infinity pool and bar offer the best view. I’m a foodie that cooks from scratch and can honestly say the food was terrific, perfectly prepared with attention to presentation and fresh local ingredients. The spa was lovely and relaxing for a whole morning. Great activities available. We WILL be back!

Heidi V