The Royal Sands

Starting at

$ 316

TripAdvisor Review

Based on 7923 review

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This magnificent beachfront resort is conveniently located in the centre of Cancun's Caribben shoreline, just a stone's throw from Kukulcan Plaza shopping mall and a short walk from La Isla Shopping Village, offering its guests a peaceful setting in which to unwind and many leisure options for the m...

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Property Info

This magnificent beachfront resort is conveniently located in the centre of Cancun's Caribben shoreline, just a stone's throw from Kukulcan Plaza shopping mall and a short walk from La Isla Shopping Village, offering its guests a peaceful setting in which to unwind and many leisure options for the more active ones. All 340 luxury villas have a unique architectural design and breath-taking ocean views of white sandy beaches with turquoise waters for added comfort. Visitors may relax at the on-site spa, have a refreshing swim by the swimming pool, play tennis and enjoy an impressive array of gla...

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Check-in starts at: 16:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    5588

  • Very Good

    1443

  • Good

    535

  • Reasonable

    205

  • Bad

    154

Travelers profile
  • Business

    23

  • Couples

    2113

  • Solo travel

    93

  • Family

    3434

  • Friends getaway

    1067

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice time away

Reviewed 5 december, 2021

We enjoyed our family time at Royal Sands. The resort was clean and the pools were well attended with folks ready to bring drinks/food. There was limited access to reservations for the "non-buffet" restaurants that are part of the all-inclusive package. The food on the buffet was not fresh and the open-buffet layout allowed for many, many people handling the food and utensils.

nypfamilykc

The Royals Never Disappoint

Reviewed 5 december, 2021

We have been going to the Royal Resorts in Cancun now for almost 40 years. Since the Caribbean closed we have moved to The Royal Sands. The food has been a bit of a concern in the past, especially in La Veranda. I have to say this year there has been a marked improvement. The food was delicious. The Thanksgiving day dinner buffet was truly outstanding. Great job!!! My only suggestion is the food on the line especially where the cooks are, needs better heat lamps, as the food there is always cold. All the staff there go out of their way to make you feel appreciated. Jose, the waiter in the morning at La Veranda was spectacular! The resort has taken extra COVID protections in their cleaning. The entire resort was immaculate. I felt VERY safe with the COVID precautions. We enjoyed the Karaoke. The bar is smaller so that is always packed. Since there is nothing else to do at the resort at night, I would recommend that they do Karaoke every night or provide a nightly show, like some other resorts do. The drinks at the pool bar are very good. They are made a little weak but you can always ask for more if you are on the all inclusive plan, I would also suggest that they enforce the 1 hour holding of pool/beach chairs. We saw many people go down and throw their towels on the chairs to hold them at like 5am but not come down to use them until well after 1 or 2 in the afternoon. some would even just come back in the afternoon to take their towels and never even use the chairs. The beds are a little hard to sleep on, but I hear if you ask your maid they will get you a mattress topper that helps with that. We did not ask. Every staff member we encountered were helpful and friendly. They truly go out of their way to ensure you have an enjoyable time.

Shanleone

Absolutely the Best

Reviewed 5 december, 2021

The resort is so beautiful and extremely clean, the staff is wonderful and helpful. I felt like I was pampered everyday. Anderson, our personal concierge was amazing! The beach is fantastic, the water clear. The food is amazing and the margaritas are the best!

BLavoie1014

You Can’t Go Wrong

Reviewed 4 december, 2021

This was our 2nd time at this resort and it won’t be our last. The rooms are beautiful, spacious and very, very clean. The staff is fantastic and so attentive. A special shout out to Angel and Moises at the Char Hut, Patricio at the swim bar and JC our concierge. You guys were phenomenal! There are tons of activities both at the resort and outside. We are already planning our return trip for 2022.

Deb S

Vacation

Reviewed 4 december, 2021

Very good activity people work here - Karla was very good on Lottery and bingo. Also Luis, Elsa, Denis, They do very funny and interesting games, they so carrying and kind to the all guest and they always ready to do everything for us.

tatyanap630