Based on 678 review
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This family-friendly Canmore resort is located in the mountains. Along with a full-service spa, this smoke-free resort has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a 24-hour business center, and massage/treatment rooms.All 100 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like pillowtop beds and down comforters. Guests will also find iPod docks, rainfall showerheads, and coffee makers. Housekeeping is available once per stay.
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesMeeting Rooms
Pool and wellness facilitiesIndoor pool.
Reception servicesLuggage storage
Reviewed 18 november, 2021
I am currently in this hotel for the first of a 3 night stay. I was skeptical reading reviews but thought I would give it a try anyways. BAD IDEA. Very much run down & DIRTY. Oh the dirt! I've travelled around the world 3 times and I've not come across such a run down dirty room. I am in a one bedroom "suite" and the kitchen cupboard doors are filthy; spots of residue remain from previous guests. I did a quick wipe of the floor as I have a baby and I found a big chunk of what was probably once a delicious goat cheese & date appetizer stuck to the tile floor🙄 The towels I used to wipe were BLACK after... thats just with water! I cringe at what my baby is now crawling in. Bathroom floor is about the same - bits of questionable white stuff spotted around. I just wiped what looked & felt like a layer of smeared around cooking oil off the stove top. I am afraid to make coffee in the morning as I haven't been brave enough to check the coffeepot. The steam shower doesn't work and I lined the dresser drawers with pillowcases prior to unpacking. SADLY I have 4 family members headed out tomorrow to join me; I hope their rooms are better as this weekend is gift to them from me. Last year we stayed at the Blackstone and it was far superior... had they had the room availability we would have stayed there. Alas we are now stuck here at the BLAND Rockies and there is no housekeeping to rectify the situation. I would NOT RECOMMEND this hotel to anyone.
Reviewed 9 november, 2021
We booked the 2 bedroom suite here. It was very nice, clean, and had a nice view of the mountains. The beds were both okay. The suite was spacious and comfortable. We had room to play board games, sit on the balcony, and it had 2 bathrooms. As per some other reviews, the walls are thin and stomping from above could be heard (we were 3rd floor). I had requested a quiet room, so we were away from the elevator which I really appreciated. The pool and waterslide were awesome! Our 4 year old loved it. All of the staff (hotel and restaurant) we interacted with were friendly and helpful. I did have one negative experience with a man on the phone when I was booking, so I requested to speak to someone else. I’m glad I didn’t let my experience with him stop me from booking. There was underground parking, and luggage trolleys for use. I would recommend this hotel, especially for families, and I would stay again!
Reviewed 5 november, 2021
We paid for the mountain view - absolutely worth it to watch the sunrise on the mountains from the comfort of our room. Beds were very comfy but other furniture showed a fair bit of wear. Kitchen was very well stocked. One thing to note, we requested a high chair, but it didn't have a tray and the dining table was too tall for baby to reach so it wasn't helpful. The couch was quite low (someone with hip or knee problems would have trouble) but there was also a chair and dining chairs that were average height.
Reviewed 5 november, 2021
Really enjoyed this resort and all it had to offer. I was in canmore for a wedding and made the most of it with a few side trips. The food was excellent. Good variety on the menu. Rooms were very well laid out.
Reviewed 23 september, 2021
As can be expected in tourist rap cities, this hotel is over priced and poor quality. The shower was FILTHY, there were empty bottles behind the dresser, and there was some kind of bra or breast enhancing device in the bathroom. Nothing was hidden, so the cleaning staff just didn’t do a good job. The bed was ok, but felt old. My parents had trouble with their room card twice. The second time their card stopped working, it was past 11pm so there is no front desk staff on site at this time. They had to drive to A DIFFERENT HOTEL to get there card reprogrammed. Both rooms also had a mild smell of old smoke...