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Bed & without breakfast - don’t be fooled
Opinión escrita el 12 de Octubre de 2020
Having stayed in 4 star hotels in Locarno in the last years, our choice this time fell on the so called Bed&Breakfast Caffe dell’arte in the historic center of Locarno.
The rooms look beautiful with individual decorations, spacious and a beautiful terrace and cafe. What a disappointment!
At the moment of check-in we were told that no breakfast is being served. If we had known about this before our choice would not have fallen on this place we would have gone elsewhere. Images on this portal related to the nice terrace and cafeteria give a false impression. Don’t assume anything, reality is different.
The room was not clean there was dust on the tables and bathroom. Giving the beauty of the details in the room decorations, some of the decoration shown on the hotel website was missing.
The welcome drink offered on the hotel website was not served. Caffe dell’arte, yes, but only from the room Nespresso machine.
Quaint hotel in the heart of Locarno
Opinión escrita el 21 de Novembre de 2019
We arrived at the hotel and had to temporarily park on the side of the street to register and leave our luggage. There is no parking nearby as we are in the heart of the city. I had instructions for the parking but got lost on the way and so finally reached the hotel by foot..
Our room was nice and comfortable but with a noisy air conditioning; We liked the bathroom. The breakfast was original, it was presented to us one course after another. It was not by choice but we enjoyed it very much. The garden is very pleasant with beautiful plants, an oasis in the heart of the city. It is a family run hotel and the staff was very pleasant. We enjoyed the city and tour of the stunning lake.
Do not hold your breath, it’s not what you see in the website....
Opinión escrita el 14 de Octubre de 2019
This is just an attempt to promote an old BnB to a modern business... service is as fake as most art works hanging around the entrance ... the breakfast was a mix of everything except the decision ... and the room AC was a joke like the AC or window down!!!!!!!! And of course windows must be upgraded to win10 ....
Hidden gem in the old town of Locarno!
Opinión escrita el 25 de Septiembre de 2019
Excellent location, very close to everything. “Live like a local” kinda experience. You feel at home when you enter this small hotel, and we also understood why: it’s a real family run business: we met the owner, a lovely lady who made us the best breakfast ever, her smiley daughter, her talkative son and also her professional sister! Everybody is there to make you feel welcome.
Breakfast is served at the table (no typical buffet!), and each day you get something new. You want an experience, this is a great experience.
We also enjoyed the combination of the décor, the art, the fashion store and art gallery.
Very strongly recommend.
Disappointed, Not what we expected
Opinión escrita el 23 de Septiembre de 2019
1)No doubt the hotel has great location and beautifully designed rooms .
2)Staffs are also very helpful and relatively easy to deal with .
1)We arrived around 5:00 pm and there was no one to let us in as there is no reception and u enter the hotel through a store front which was closed! We waited around 10 minutes until someone responded and let us in .
2)Once we checked in we found that there is no elevator and we need to drag the luggage to the 3rd floor..
3) Air-conditioner was very noisy ( I mean really loud weird noises) so we couldn’t sleep the first night , told the staff and they said it is normal! Then we decided to leave the windows open during night which meant we couldn’t sleep before midnight and were up at 7:00 am as the street was very noisy ( people, cars, etc)
4) Breakfast was always a challenge . There was no menu and we never were given options to chose from . You should eat what was chosen for u and those choices was not standard( shrimp salad, smoked fish,...)
5) They chose to have refillable dispensers for shampoos and soaps which is great but during our stay they never replenished so we ran out of shampoo and soap after day 3.
Replacing/replenishing coffee and tea supplies in the rooms was also not consistent.
Overall that was not what I expected from a highly ranked hotel. I can say this place has a lot of potential but definitely will not get high ranks from me the way it is today