Comfort Inn & Suites

Starting at

$ 76

TripAdvisor Review

Based on 155 review

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The hotel is ideally located with plenty of places of interest to see in the area such as the Giant City State Park, which offers all kinds of outdoor activities. Local vineyards like the Von Jakob Vineyards with their award winning wines are well worth a visit. A good share of restaurants can be fo...

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Property Info

The hotel is ideally located with plenty of places of interest to see in the area such as the Giant City State Park, which offers all kinds of outdoor activities. Local vineyards like the Von Jakob Vineyards with their award winning wines are well worth a visit. A good share of restaurants can be found within walking distance. Facilities at the hotel include outdoor parking, indoor pool, hot tub and fitness centre, laundry and valet cleaning service. Business guests can take advantage of the fax and copy services and the meeting room. Wireless high speed Internet, weekly newspapers, coffee and...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Pool and wellness facilities
Indoor pool
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
The establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningEssential workers only: NONon-smoking establishmentLaundry24 hour receptionFree wireless internetWheelchair access (there may be some limitations)Coffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessSwimming pool with wheelchair accessIlluminated path to the entranceFree breakfastWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. This motel also features barbecue grills and a vending machiTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baMake use of convenient amenities such as complimentary wireless Internet access, a hair salon, and barbecue grills.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and ski storage. Additional features at this hotel include tourTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless Internet access, wTake advantage of recreation opportunities such as an outdoor tennis court or take in the view from a terrace and a garden. This apartment also features complimentary wireless Internet access, babysitPamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a 24-hour health club, andEnjoy the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a sauna. This hotel also features complimentary wireless Internet access, an arcade/game room, and Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless Internet Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    26

  • Very Good

    25

  • Good

    27

  • Reasonable

    38

  • Bad

    39

Travelers profile
  • Business

    27

  • Couples

    20

  • Solo travel

    7

  • Family

    77

  • Friends getaway

    7

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Had to stay one night

Reviewed 7 november, 2021

Room 110. The room needs updating. It’s beaten down. Curtains are torn and dirty. Bed sheets don’t look changed—found hair. I didn’t even change into my pajama. There is a black mask under the night table left by another guest. The refrigerator is unstable. It rocks if you want to open the door. The bathroom looks clean but it has messy job done around the wall, like caulking just randomly thrown. I will see how the breakfast goes tomorrow if I can only fall asleep in a bed I believe sheets weren’t changed for new ones. I don’t feel any comfort. There is no one at the front desk. I waited for about 20 min. Right then, I should have left and head elsewhere.

oceanbreezedays

Great employees

Reviewed 10 october, 2021

The staff was so friendly and considerate. If I could give six stars, I would. There was an irate customer causing a scene for no real reason while we were eating breakfast, and the employee handled it in a calm and dignified manner. Our room was clean and comfortable. Breakfast was tasty. The location was perfect for us.

189TomG

Do Not Stay at This Hotel

Reviewed 26 september, 2021

A friend and I traveled to Carbondale to visit our children for SIU Family Weekend. Besides no coffee in our room, a lack of clean towels, and a TV remote, we discovered our room did not have a working lock. When a new room was requested, the front desk clerk was rude, threw up her hands and said she quit. Our door was never fixed and no refund was offered. Very poor service. Do not stay here.

sch846

Friendly and accomodating

Reviewed 9 august, 2021

Our room was upgraded and was clean and in good repair. We were very comfortable, the mattress was great! we had a king, and that worked well for me as I am a tall person. The breakfast was as expected for the free continiental style, and the hours for the breakfast were perfect. The hotel was pretty full, and parking was a bit limited, but even so the noise level was very reasonable.

brucea510

Terrible Stay

Reviewed 4 july, 2021

My husband and I had a reservation at Comfort Inn and Suites in Carbondale, Ill on Friday July 2. We stayed at this hotel last summer and the stay was not good but we thought we would give it another chance. We arrived at the hotel at 5 pm. I was not greeted as a Choice Privilege member. Was not told of any Breakfast service. The hallway was FULL of used sheets. We were given a room on the first floor and when we opened the door, we saw the room had not been cleaned. Again, this was at 5 PM. Check in is at 3. I went back to the desk and asked for a different room. We were then given a room on the second floor. The hallway of this floor was also filled with dirty towels and sheets. Our room was fairly clean, but the floor was wet and very slippery. The corner of the bathtub looked moldy and the sides of the tub were full of dried paint.

chagal12