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Just one night
Opinión escrita el 11 de Abril de 2021
We were having difficulty finding a place to stay on the island and came across this hotel. It is now called “The Windstar Hotel.” For the night, they wanted $300+ for a stay. We were willing to pay that just to be on the island, but it is definitely NOT worth that much for a night’s stay. The floors on each floor are dirty with debris on the ground. The landing on the stairwells are dirty on both sides of the building. Our room was incredibly small and with such an odd layout. The AC was not working at first, but with some playing around, we got it to come on. It didn’t stay cool through the night. The mirror was scratched up, you could barely see yourself. Whoever painted the room definitely did a rush job and left old color on the wall. There were even rips on the wall from possible hanging fixtures falling off.
In the back/side of the hotel, someone has made it their own personal hang out space. There was an old mattress, a makeshift grill on top of a trash can, chairs, kids bike, etc. looked very trashy, and staff would be out back hanging there. The side door had a rock to hold it open for easy entry (not safe). There is only one elevator and one rolling cart for people to use.
We also had a terrible experience with a staff member late in the evening. He was very rude and adamant that he knew what he was talking about without consulting/checking in with his team members. Then realized after a heated 10min exchange he was incorrect. Never apologized until check out the next morning for his rudeness.
For $300+ not worth that much for a night’s stay for the condition this place is in. But we were in a bind and had no other options and needed to be on the island.
Hotel Now Closed Permanently
Opinión escrita el 28 de Febrero de 2021
As of February 2021, this hotel is now closed permanently. Not sure what happened but this was one of the best hotels to stay at at a very very reasonable price. Not sure at this time if the property is going to reopen as a different hotel or the property may be redeveloped.
Great place to stay!
Opinión escrita el 23 de Octubre de 2020
I am not familiar with the area and when booking I was a bit worried but everything else was booked via Airbnb etc. I was very happy with our stay. The staff was awesome and the location was PERFECT! Walk to everything! Can’t wait to stay again soon!!
Opinión escrita el 8 de Agosto de 2020
Looking for a hotel that doesn't give a damn about Covid restrictions and plays it fast and loose with cleaning and safety regulations? The Microtel Inn and Suites by Wyndam in Carolina Beach is the place for you! What a dump! We arrived in our room and removed our shoes to unpack. After about 15 minutes of walking on the floor, our feet were filthy. We wiped the floor down with wet towels and found something that looked like bacon pieces, in addition to a water bottle under the bed from a previous guest. The base of the chair appears to be smeared with dried bbq sauce. The housekeeping staff wears masks around their necks or not at all. The lights by the pool are broken so the pool is dark at night. This is against code. They claim to have continental breakfast included, but the area is filthy and most of the food is gone. Syrup and milk are community use items rather than individually wrapped packages. There were 2 cups with the remnants of waffle batter lying on the counter surrounded by crumbs and no empty cups to make waffles. It was a decent place last summer, but things have changed in the course of a year. I emailed corporate and got no reply. I spoke to the front desk more than once, but that didn't help either. If you need a place to stay in Carolina Beach, look elsewhere! The 3 pictures I uploaded show the housekeeping staff with no mask, the chair with sauce on it and my foot after walking on the room of the floor.
Opinión escrita el 8 de Agosto de 2020
The hotel was ok. Staff was very friendly and helpful. But our room, although technically clean, was just old and rusty and smelled like it had had water damage. Maybe a musty, damp smell. Also, the bathroom had some rust around the metal surfaces. For some reason, the fridge was on top of the desk/table instead of below. At night, the outside parking lot lights were off which made it hard to see out there. On the plus side, the wifi was excellent. I would likely not stay here again but if it fits your budget, it's not the worst.