Based on 2168 review
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The hotel is an imposing tower between the modern city and the walled city. The hotel's facilities are located opposite the beach in the tourist area of Bocagrande. Guests can have fun in the day with various recreational activities such as dance and aerobics classes. They are invited to relax and enjoy the beaches of Bocagrande, to travel by boat to the paradise Islas del Rosario, walk appreciating the historic walled city monuments, or simply to enjoy sunbathing and swimming in the Caribbean hideaways.
Check-out ends at: 11:00
The Hotel has Deteriorated
Reviewed 19 september, 2021
I was traveling to Cartagena with family and friends. I have stayed here in the past and remember that this place used to be a great hotel. They used to have their own sectored off beach and a very good line up of all inclusive amenities. Lets just say that this stay was very sub par. Their cocktails were not even close to being correct. Please learn how to make a mojito. I had to resort to drinking straight whiskey because you really cannot fowl that up. The food was not anywhere close to being good. Lets just say that we paid for all inclusive to eat out in town, In summary I was completely embarrassed especially since I recommended this place to my friends and family in their first visit to Cartagena.
High COVID restrictions, brees poor service. Charge accordingly.
Reviewed 28 march, 2021
First of all, the members should be able to be processed more favorably and NOT be lumped in with the rest of the street crowd(non members). Secondly, the room quality was poor and the furniture old and outdated. The room temperature was too cold for comfort. No control. The installation needs an upgrade. The pool area small. The liquor selection is s poor and quality is zero. The all inclusive fee is NOT comeptive with the US and Mexican markets. Too expensive for regular food and drinks. If you have restrictions because of COVID, and don't provide full service, the prices should reflect accordingly.
one of my best trips
Reviewed 25 august, 2020
When I was in this hotel in 2014 I had a very good time and the truth is that I feel that it has a very good location since it is facing the sea and there is a restaurant below which you must visit, we also were in a very nice restaurant that that If you have to visit it because it is delicious, the beach of Cartagena is also very beautiful and I feel that the hotel has one of the best buffets in Cartagena and also does events such as mini theaters to entertain families and tourists who are going to visit it like this that I think you should go visit him. Then we have the rooms that are crazy things and they are also very spacious and even if you want you can have a shared room to be with family and friends and it would be like a strange apartment. I literally loved Cartagena and how I passed it
Brothers and sisters reunion
Reviewed 22 april, 2020
This was a vacation for the three brothers and two sisters,no spouses ,no children.The place is good for families for activities for everyone but this trip was jus us. From the time of booking the reservation it was clear,no hiding fees or misleading information.At Decameron Cartagena we got more than what they promised. Our package include air fly from Palmira/Cali to Cartagena ,transportation to the hotel and here comes the first impression that went on for all our stay until the return: Once we arrive at the hotel they gave a short meeting with all the information about the hotel and it’s accommodations . The place gave a feeling of organization,safety,cleanliness and the most important the welcome from the warm people.We saw the most amount of smiles from everyone and all of them ready to help you with any question and need we had. The rooms were modern,super clean,spacious quiet and the fresh smell of them to invite to relax after busy day and to have a good night sleep. Let’s talk our favor pass time food,breakfast an adventure of fresh fruits and variation of the local produce. Buffet style with assortment of traditional dishes for the international travelers but full of adventures dishes from the Colombian menu(because different regions,different types)plus the local food costena.Special person to make the omelette your way plus full of love and care. Lunch buffet style again to tray all the food known by international travelers but travel throw the Colombian delicacies.Again a special pasta section and they wii prepare with the special touch. Dinner ,we made reservation every night for one the excellent restaurants they have to offer;Italian,Mariscos(sea food),San Pedro in the old City and carnes(meats).Every single one was great. I have been in the food industry for forty seven years ,we had four breakfast,four lunches and three dinners,we did not have one dish one item that was not at its best,we tasted the freshness of the food and very important ;none of the dishes had food enhancers ,I tasted the natural flavors .I could no help it and went to the chef to look into these flavors,I saw managers and chefs at all time looking at the details. Yes food was great ,service amazing ,the human factor with the warm care they have is the best from the front desk,at the pool,bar,at the beach they have tent and chairs for you. We could buy all kind of things in life but the care we received in Decameron is priceless . I found a group from Canada we talked a little bit with them,a great surprise the have been in Decameron sixteen times .That is great.It is easy to find someone to speak English,Italian and French. It is to many people to thank for making our stay wonderful,everyone deserves a medal for your dedication,please do not feel left out but I want to thank Patricia Olivo for making my sister’s birthday a special one. We were returning in May 2020 but We will have to wait for the virus to go away or until we learn to live it. Ill see you soon.
Continuous Flow of People
Reviewed 29 february, 2020
My review of this all-inclusive resort is mixed. Pros: 1. The staff especially in the buffet restaurant were nice and helpful especially Luis and Maria. Bring a small change and tip the servers and maids even though this is an al-inclusive resort. 2. Our mini refrigerator in the room was stacked with water and drinks. 3. There were several bilingual staff like Carlos Miranda, the Hospitality Manager who gave us information on the Decameron Beach area and warned us on the constant vendors and massage women bothering you. 4. It's all worth it the $32 per person to take the shuttle to Decameron Baru with beautiful beach in the calm, clear, turquoise water caribbean sea with white sands. 5. We like it very much the huge selections of fruits in the morning for breakfast. Our favorite restaurants are the seafood and the Italian and loved the whole fried red snappers. Cons: 1. Nobody in entertainment staff can speak English so we were lost what they were saying. 2. Nobody in the tour office can speak english to explain the different tours for us. 3. There were no activities written that were issued everyday. 4. This resort is not applicable to handicapped since there are no elevators going to the restaurants either climb or down the stairs 5. Everyday there was a constant flow of local people with different colors of bracelet and wondering how security can keep up. We recommend to anyone who would visit this country to learn a little spanish to enjoy more what the country can offer.