Estelar Cartagena de Indias Hotel & Centro de Convenciones

TripAdvisor Review

Based on 1691 review

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The START Cartagena de Indias Hotel & Convention Center invites you to enjoy a few days of relaxation and unforgettable business in the exclusive Bocagrande sector.

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Availability

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Cama King Standard

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 11 years

Immediate booking

Superior

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 11 years

Immediate booking

Suite júnior

With a separate bedroom and lounge, the Junior Suites at the ESTELAR Cartagena de Indias Hotel & Convention Center are perfect for executive...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 11 years

Immediate booking

Estándar Twin

The standard rooms of the ESTELAR Cartagena de Indias Hotel & Convention Center offer a 35 m² space, with the latest generation equipment an...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 11 years

Immediate booking

Property Info

The START Cartagena de Indias Hotel & Convention Center invites you to enjoy a few days of relaxation and unforgettable business in the exclusive Bocagrande sector.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Services / Luggage Storage24 hour reception
Rooms for the disabledAccepts major credit cardsBus parkingPrinterClothes dryerStageWedding ServiceBusiness center
Cleaning / Laundry Services
Laundry / Dry CleaningInternet
several
Broadband InternetNon-smoking roomsWheelchair Accessibility
Business Facilities / Facilities
BicicletasTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this guesthouse include concierge services, a fireplace Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a sauna.Conference CenterAuditoriumEnjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless Internet access, a picnic area, and barb
Accommodation
24-hour room service
Food & Beverage
BarrestaurantBuffet RestaurantPrivate RestaurantCocktail Services
Transport options
Pool barGrill/BBQGarage
Pool and wellness facilities
Don''t miss out on the many recreational opportunities, including a spa tub, an outdoor tennis court, and a fitness center.Free fitness centerPamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a steam room and a fitness center. This resort alCoffee/Tea MakerSPA

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1142

  • Very Good

    327

  • Good

    117

  • Reasonable

    59

  • Bad

    47

Travelers profile
  • Business

    483

  • Couples

    490

  • Solo travel

    70

  • Family

    402

  • Friends getaway

    152

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Terribles post sale service. No answering emails and phones

Reviewed 25 november, 2021

Terrible post sale service. I had a business trip and needed my invoices split in 2 different one, for the nights paid through my employer and the one I was personally paying. I paid beforehand with credit card and I haven’t received any response, not to the front desk claim, not to the emails I sent and not answer through the phone calls. It’s very disappointing after paying so much money

gabrielagamezg

Fun and relaxing stay

Reviewed 16 november, 2021

Wonderful hotel with spectacular views. We stayed in junior suite and it was nice and spacious two bathrooms is always a plus. Breakfast was really good. Lunch at the pool restaurant was delicious. Overall great stay. Will come back

Andreina F

NOT AS “ESTELAR” AS WE THOUGHT

Reviewed 17 october, 2021

This hotel is in a prime location but poor hospitality. Appears to be a beachfront accessed location but it is actually a far walk to the beach. Reservations needed for all amenities and the pool has a 2 hour maximum time limit. Staff need hospitality training and expected tips for horrible service which was automatically charged to the bill. No complimentary beverages in mini fridge. Housekeeping was terrible and inconsistent. The alcoholic beverages were watered down. This place was not welcoming nor would I be spending my money here again.

V108NNvictoriam

Phenomenal stay

Reviewed 11 october, 2021

This hotel has it all, location, service, food and more. My wife and I visited Cartagena for the first time and could not have chosen a better hotel. The hotel's location is literally across the street, while adjacent to it you have a really nice mall and behind it a huge supermarket. Additionally the Sky Bar on the 51st floor will give you plenty of entertainment and gorgeous views. You could say the pool is just as breath taking with excellent service and cocktails. The food was to die for! I would highly recommend this hotel to anyone because we received great value and service. The hotel surpassed our expectations and will definitely stay here again.

kalexv1

It's an okay hotel

Reviewed 30 september, 2021

I thought the location was an advantage. It wasn't. The beach is not so good, it is still a good 30min walk to the walled city, and a good 20min walk to the commercial streets. Double elevator to get to the room.. and the walls are made of paper, so if your neighbor decides to watch tv as ours did, you will hear it until he turns it off.. in our case, usually around 2am!!!

churrolivio