Based on 1093 review
Select the date of your trip
The 5 star Sheraton Cascais Resort, located in Cascais, is designed for leisure tourism that focuses on peace, well-being and security, in a first class but informal ambience. It offers a series of 139 apartments, consisting of 44 studios. All the apartments have telephone with outside line, TV LCD, in all bedrooms, Internet access in all apartmetns, fully-equipped kitchen or kitchenette, individual control of air conditioning, furnished balcony or terrace. Also the hotel has lounge, out door pool, spa and fitness (700 m2), bar and coffee shop.
Check-out ends at: 11:00
Excellent anniversary trip
Reviewed 24 october, 2021
My wife and I traveled to Portugal to celebrate our 25th anniversary and stayed at the Sheraton resort Cascais on a recommendation. First, the resort was beautiful! We stayed in a 1-bedroom premier suite which was newly renovated and it was wonderful. The resort had everything you could ask for in terms of amenities, a great pool, an awesome spa, gym and others. All were very well kept and maintained. We only used one of the restaurants on premises, the Glass Terrence. We ate there for breakfast all week and dinner one one occasion. The food and service were great - definitely worth the stop if you are there. Probably the best thing about the stay was the staff. From the front desk, to the restaurant hostesses (Catarina was amazing!) to the spa staff, all were incredibly friendly, outgoing and would do just about anything to help or even just answer the most simple question. Definitely worth the stay.
Sad but true
Reviewed 19 october, 2021
We were looking forward to a few days relaxing but disappointed. No car so very limited food options. Not easily walkable or clear transportation choices. Asked to choose arrival time from online options but when we arrived, we were asked to wait. 3.5 hrs! Wifi weak, kept dropping. Disappointed in this category of BonVoy.
Reviewed 26 september, 2021
Absolutely fantastic! The best food experience that we had. The most sweetest service by Estefânia, she pointed out the best cocktails accompanied by the indescribable sushi. Thank you all for the experience, I highly recommend for sure
Down trodden with unprofessional staff
Reviewed 16 september, 2021
Like quite a few previous reviewers, I found this hotel to be in a poor state. Old fashioned decor and furniture, poorly maintained throughout and with staff (or management) seemingly not caring. Food choice is very limited which is an issue as offsite alternatives are all a 15 minute car or taxi journey away. The hotel also lacks a shuttle service to Cascais (I was laughed at by the front desk when I asked). It is not cheap either, so I can only surmise they are milking the property and location. There are better alternatives in the area. I regret choosing this hotel.
Reviewed 2 september, 2021
Daily random charges (i.e.: Spa and car park we never used) on credit card provided at check in with no invoices prior to charges being made. Room with "living space" means a balcony rather than a living room so we had to pay for an upgrade as we were travelling with a child. The resort is in the middle of nowhere and no breakfast was included so this added quite a bit of stress as the poor buffet is charged at EUR 25. Kids Club is charged separately and it looks nothing like the video Brave Kids on the website. Also avoid the sushi restaurant in the hotel. A piece of sushi averages EUR 9. Very disappointing.