Reviewed 31 August, 2019
The place was great, LETI GUTIERREZ WAS AWESOME!! Leti works in the kitchen n she can help in case u need something or allergic to something. Breakfast was really good!
Different options of breakfast bed sheets very clean.
Thinking about it ? Don't !
Reviewed 27 December, 2016
Beds are hard as a rock, sheets where not really dirty they where just very old, we found multiple hairs on different parts of the room, the rooms have a weird humidity smell (2 rooms same smell) air conditioner very noisy, light fixtures hanging from the wall, you can also hear the noise from all the 18 wheelers passing by, the cherry on top of the milkshake was the maid banging on every door at 8am to see what rooms where occupy, I asked the young girl at from desk if this was normal she jiggle a little and said yes they have to do that ! Unbelievable..
Not Worth It
Reviewed 5 July, 2016
My husband and I decided to give this hotel a second chance after a so-so stay back in March (I wrote a review for that stay, too). BIG MISTAKE.
Again, the only thing we liked was the breakfast. Great choice of fruit, cereal, a main dish and various side dishes.
Now for the cons. Bathroom fixtures are rusted and need to be replaced. Half the channels on tv were frozen. Location is not great if you're looking for a place to eat lunch or dinner. The only plus is a Starbucks right next door, but other than that, you have a good walk ahead of you if you're hungry.
Here's the clincher, though. The hotel offers free shuttle service to the airport. The afternoon before we flew out, we went to the front desk to reserve the shuttle for the following morning. We were told that the shuttle was out of service, but that the hotel would provide taxi service to the airport. Naturally, because they offer free shuttle service, we figured the taxi ride would be free (we've had hotels pay for our taxi before so we know it can be done). NOPE. Not only was it not free, we were extremely overcharged. To give you an idea, we paid $25 for the taxi ride from the greyhound bus terminal to the hotel (about 18 kilometers distance). From the hotel to the airport (13 kilometers), we paid almost $50.
Needless to say, we learned our lesson and will never stay here again.
Friendly staff, OK hotel
Reviewed 29 May, 2016
Checked in after 10 pm, was so tired.. quick shower and literally fell into bed. The bed was comfy, the room was cool, a/c very loud. Next morning I got up, tried to take a hot shower, the handle was turned to hot, water wasn't even lukewarm, I stayed in for 10 minutes, nothing. The sink was a tad bit better, water was barely warm. There was mildew on the shower curtain, and on the tiles. Slight smell in the bathroom as well. Four towels in the bathroom, I had to walk on wet, cold, tiles back to the bedroom, I ended up wearing flip flops in the shower. Front desk spoke little English, but we communicated well enough to understand each other. It's a perfect location, Starbucks next door, IHOP a couple minutes down the road.. the building is well insulated, the traffic outside is easily ignored. I was to stay for a week, but after looking at 7 different rooms with only two showers with minimal mildew, I left, I couldn't stay, was too uncomfortable. The rooms are nice, the bathroom wasn't.
Reviewed 18 March, 2016
Spent two nights here before flying out. Friendly staff, nice, warm breakfast and free shuttle to airport at any time (we scheduled it for 5am, and they were ready and waiting for us). Unfortunately, those are the only pros.
The rooms were dingy and need to be updated. The carpet was dirty and spotted with stains. The metal fixtures in the bathroom are rusted and need to be replaced. There were a couple of pump bottles of hand cream and hand soap and both were empty. No hairdryer in the room, and when I asked for one at the front desk, I was told I needed to leave a deposit in order to get one. First hairdryer stopped working after a few minutes and needed to be replaced. Elevators are tiny. My husband and I barely fit with one backpack and hand luggage.
One weird thing that happened was we were never asked for payment when we checked in, even though my husband had his credit card in hand, ready to pay. When the guy at the front desk didn't accept the card, we assumed our card was charged through the reservation. It wasn't until we asked for the hairdryer that we were told we hadn't paid for our room.
Another issue we had was the reservation policy. About an hour after we made our reservations, a friend actually offered us his place to stay. We called the hotel to cancel our reservations and were told we would still be charged for one night. Needless to say, we ended up just keeping the reservations.
If you're looking for a place just to sleep, I recommend staying here. Otherwise, it's best to spend a few extra dollars and staying somewhere else.