Based on 108 review
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This hotel is situated in the stunning city of Celaya. The property is located in the Celaya Salamanca Industrial corridor, within easy access of many attractions. The Alamo Country Club can be found in the vicinity. The hotel is just a 45 minutes' driving distance away from the Guanajuato International Airport in Silao. This hotel offers visitors the perfect setting from which to explore the beauty of the area. The hotel comprises elegantly-styled rooms and suites, which are well equipped with modern amenities. Guests can dine in style in the restaurant, followed by a refreshing drink in the ...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Reception servicesConciergeLuggage storage
Business Facilities / FacilitiesBusiness Center
Súper noisy. Impossible to sleep
Reviewed 20 october, 2017
The hotel is old, dirty and shabby The highway and the train track are literally to the said. There is terrible isolation in the rooms. I had to ask the hotel to change me to an other room which improved a little, but still you could hear a motor going on. Also for a working hotel that breakfast start at 7 is late if you consider some people need to leave early. On the positive note the hotel staff is super nice.
Good hotel for a night stay but with some problems
Reviewed 14 october, 2014
We visited this hotel on octuber 11, 2014, the hotel is 4 floors, the lobby is very small and the general areas are ok, I could see some stains on the carpet corridors but I think the rooms have been renovated, the bedss are excellent, the bathroom looks old but its ok, if you are visiting Celaya and end up in this hotel which is located outside of the city (If visiting I recomend a hotel within the city) please ask for a room not facing the railroad tracks, I was there on a saturday night, I did not know about the railroad and got a room facing the tracks, let me tell you that I counted 4 trains passing through that night and I know because they all sounded the horn because there is a street crossing very near the hotel, so if you have a light sleep this is not a place for you, over all if a decent hotel for the money.
Reviewed 31 january, 2014
I was traveling on business to Celaya, and myself and two Mexican colleagues had booked rooms to stay at this hotel for one night. Upon arrival to Celaya (delayed due to road closure), we had difficulty finding the hotel (three different GPS gave three different locations). To be fair this was not the hotel's fault. We called the front desk over the course of arriving to Celaya (approx one hour) asking for directions (talking with them for 15 minutes or more in total). Upon arrival to the hotel, around 10 pm, they informed us they were full and they would not honor our reservations because their computer system was down. That alone was disheartening, not to mention that they could have advised us of this unfortunate situation an hour earlier when we first called them and arrange for alternative lodging... Instead of offering assistance in booking rooms at another hotel of comparable quality, they handed us the phone book and basically said that was all they could do. By that time the local hotels were full and the thought of being stranded in such a remote location was becoming a reality. Fortunately, with no help from this hotel, we eventually found lodging an hour away at a much nicer establishment. This entire experience is completely unacceptable for any hotel, anywhere. As such I cannot recommend this accommodation to any traveler.
La estacia fue agradable y el trato muy amable.
Reviewed 13 march, 2021
Me agrado el trato y al solicitar mi facturacion me indicron que demoraran en enviarla a mas tardar el Lunes y estoy en espera de recibirla, tanto en el hospedaje como en los alimentos, el restaurante falta un poco mas de variedad en los desayunos
Tienes que perseguirlos para que te den tu factura
Reviewed 17 july, 2020
es de muy mal gusto que no te den tu factura al momento y tienes que corretearlos para que te la envíen. ademas es un calvario el que te contesten y te den una solución. espero que pronto se pongan en contacto los de servicio a clientes para darles mis comentarios personalmente.