The Franklin Hotel

Starting at

$ 138

TripAdvisor Review

Based on 855 review

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Welcome to The Franklin Hotel Chapel Hill, Curio Collection by Hilton. This luxurious, destination hotel in the heart of downtown Chapel Hill, offers a personalized experience like no other.Our modern hotel offers a new level of luxury, with personalized service tailored exclusively for you. Before ...

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Property Info

Welcome to The Franklin Hotel Chapel Hill, Curio Collection by Hilton. This luxurious, destination hotel in the heart of downtown Chapel Hill, offers a personalized experience like no other.Our modern hotel offers a new level of luxury, with personalized service tailored exclusively for you. Before you even arrive at our hotel, you will be greeted by a Personal Host who will be your point of contact before, during and after your stay. Your host will anticipate your needs and cater to your individual requirements. Whether you desire champagne on arrival, a connecting room for the kids, or simpl...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    637

  • Very Good

    132

  • Good

    50

  • Reasonable

    22

  • Bad

    14

Travelers profile
  • Business

    209

  • Couples

    220

  • Solo travel

    46

  • Family

    253

  • Friends getaway

    47

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice but be aware you might wanna skip showering

Reviewed 22 november, 2021

Staff was really friendly, decor charming. Parking easy, and I think the $22 fee is pretty standard for an urban location and it was well lit. All of that aside, would not stay here again because the shower water pressure was worse than my families camper in the 80's. I had to take a 3 min "pits and bits" shower because I was freezing and the water was nearly non existent. I checked the nozzle settings, etc.. and there really was no improvement to this situation.

kathryndW2383UA

Would not recommend

Reviewed 29 october, 2021

Rude staff, slow service & no amenities. Parking area is dark and sketchy, especially at night. The restaurant has about 1/2 options they advertise. There’s no room, no robes, no ice and extremely rowdy.

raleightraveler2021

Ellie and Jack's wedding

Reviewed 25 october, 2021

We had the opportunity to stay at Graduate Chapel Hill and it could not have been nicer. The staff was awesome, ready and willing to help with any issues and enthusiastic about their jobs. The decor was fun and the Michael Jordan room is a must see.

wtrichmond

Disappointed for the price

Reviewed 25 october, 2021

We loved the location on Franklin Street but did not care for the new brighter paint colors and furnishings. We liked the old Franklin much better. The hotel has been cheapened in our view. We will not be staying there again. Also we were awakened several times on Friday and Saturday nights from sleeping by very loud guests playing basketball in the lobby of floor #3. We stayed in room 304. I had to open our door at 1am to ask them to be quiet. Not good. The wifi would not work with my current Windows 11 laptop. The front desk tried but could not get it working for us. That was disappointing. For the price paid we expected a more relaxing environment. Please post my review for others to see.

bigalobx

Overcharged

Reviewed 23 october, 2021

Our stay at this hotel was 2 nights, and we were overcharged 3 times the amount, please be wary if you decide to stay here, if the situation of the overcharge is rectified, I would consider changing the review.

pcvoncannon