Based on 1004 review
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This lovely hotel is in Charlotte Area. The premises count with 126 welcoming accomodation units. Hyatt Place Charlotte/Arrowood includes Wi-Fi internet connection in all public areas and accommodation units. Clients can enjoy the convenience of 24-hour reception. All accomodation units at this disability- friendly hotel are wheelchair-accessible. Hyatt Place Charlotte/Arrowood provides parking for guests' convenience. This is an eco-friendly hotel. Hyatt Place Charlotte/Arrowood may charge a fee for some services.
Check-out ends at: 11:00
Reviewed 17 january, 2022
Ran out of food (bacon) at 8:00 on sat morning, Breakfast did not start until 7:00 weekends, remote to tv didn't work, No blankets or pillows for pull out bed. Embassy suites are much nicer. Because review must be 200 characters or more i like to add this hotel is just a hotel 6 with carpet and wallpaper.
Not up to Hyatt standards
Reviewed 4 january, 2022
If it wasn’t for the fact that we came in late and we were tired from traveling we would’ve gone to another hotel. I asked for a pack and play which the front desk was very nice about getting us one and already had it set up in our room, but it was disgusting and I couldn’t have my daughter sleeping in it. I asked for sheets to see if I could salvage the pack and play issue, the sheets smelled old and had holes in them. The rooms need plenty of updates even just a touch up paint would help. Very disappointing for a Hyatt property.
Worst experience ever
Reviewed 2 january, 2022
The hotel is old, no updated at all, the air conditioning system is obsolete, the carpet is always wet, the bedroom is with humidity, as the beds, no comfort in the room, the cleaning service was not good specially in the bathroom, coffee maker did not function… the bathroom was so tiny that we can not almost enter in it, no ventilation in the room. Unfortunately even though the personnel in the front desk are nice, to run a hotel and to have the guess happy it is not enough at all. We are Hyatt members, but I will not reserve Hyatt place hotels without checking the year the hotel construction year.
Reviewed 29 december, 2021
Friendly staff, clean and comfortable as one would expect from Hyatt Place. Parking however is not secure. While mine was not, two or more cars were broken into the night of my stay and apparently this is a recurring issue.
Truck window Busted and items stolen!
Reviewed 28 december, 2021
Our F250 was broken into last night along with another F150. Broke the driver side back cab window! What upsets me is no one mentioned when checking in to please remove all belongings as this happens all the time here! Per the police they said it’s an easy spot with no security and no cameras! They did have a couple signs on the property parking to lock your car however none in the front as we parking 3 spots from the front entrance of the hotel. No offer to refund my room or points. When I said you need to let guest know, I watched the next costumer walk in and nothing was said!