Best Western Hotel Ile de France

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$ 137

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Based on 699 review

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The Best Western Hotel Ile de France offers 37 rooms in the panoramic location of upper Chateau Thierry in the Marne Valley. Our restaurants 'La Symphonie des Saisons' and the 'Brasserie Ile de France' will welcome you in a sophisticated decor, where you will be able to taste gastronomic French cook...

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Property Info

The Best Western Hotel Ile de France offers 37 rooms in the panoramic location of upper Chateau Thierry in the Marne Valley. Our restaurants 'La Symphonie des Saisons' and the 'Brasserie Ile de France' will welcome you in a sophisticated decor, where you will be able to taste gastronomic French cooking. We also provide you with a wide selection of programs for a seminar reception, ceremony, or a birthday. Parking available with the possibility of specific service. Enjoy your stay.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
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several
Elevator
Reception services
Luggage storage
Business Facilities / Facilities
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
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Guest rating

TripAdvisor

Travelers rating
  • Excellent

    265

  • Very Good

    226

  • Good

    129

  • Reasonable

    51

  • Bad

    28

Travelers profile
  • Business

    104

  • Couples

    366

  • Solo travel

    16

  • Family

    85

  • Friends getaway

    49

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great views

Reviewed 30 may, 2021

I have only stayed at the Ibis before, but the Best Western is not like an American one. The staff speaks passable English as long as you are willing to try. I used it as a way to improve my French. The restaurant is not great but I suspect that is due to COVID. Patrick seems to be the head waiter and does an amazing job. Overall, the staff has gone out of their way for me. Will definitely stay here again.

adamtL8622DU

A hidden gem

Reviewed 5 december, 2020

A lovely hotel on the edge of the town and just off the dual carriageway,very modern inside and lovely view over The Valley ,the hotel staff went out of their way to make us meals on arrival during these difficult times it was way above what we expected,quality of the food is very good ,the room we had was spotless clean and very comfy beds .I would highly recommend if travelling in the area

stevemassey63

Bad service

Reviewed 26 september, 2020

The hospitality in the hotel is very bad. We made a reservation for a car plus trailer parking (this was confirmed by the hotel) When we arrived the girl at the reception told us it wasn't possible to park our trailer. She wouldn't help us out. Also there was no room service (on a Saturday night!!!!) available while they advertise with it. We found out around 8 pm. No excuses or anything. Very unfriendly staff at the reception. Also the toilet was broken and it kept flushing all night

PleunMarijnissen

Mold in room

Reviewed 18 december, 2019

We stayed one night in December and we were surprised by the low standard. Our room had almost no ventilation, and as a consequence of that there is mold on the walls. The carpet is unfresh, the toilet is not fixed to the floor so it moves... The breakfast is totally overpriced, no fruit or vegetables. The restaurant was OK, but I was served my main course when my husband got his starter. However this might be a misunderstanding due to language. The worst part was however when I informed the receptionist at the checkout that there was mold in the room and she answered that the room will be renovated in January. I asked how they can offer a room that is not actually healthy to stay in, and to the full price with no information of the problem. Either she didn't understand, or she didn't care. The attitude was anyway quite bad as I wasn't given any explanation or excuse.

helenet2013

Unfortunately not a large choice available in Chateau Thierry

Reviewed 18 november, 2019

First things first, one positive remark: Personal is trying to do its best. For the rest..Rooms must be completely renovated and much better equipped. Thick dark carpet, braun paper on the wall, yellowish low light, only one plug at teh headboard where you to chose between light to read or charging your cell phone.. We had a bathtub for a shower and getting and out was really challenging even being just less than 1,90. I wonder how older people could deal with that. The 3 stars are not ok for this one and the price also not. I paid something like a bit less than 100 € for a standard room without breakfast, for a Saturday to Sunday Night. This is what i paid for a real 4 stars ultra modern Radison Blu in Mannheim City center...

Christophe D