Based on 229 review
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This charming hotel can be found in Chesterfield area. The establishment features a total of 92 bedrooms. Guests will not be bothered during their stay, as this is not a pet-friendly property.
Check-out ends at: 11:00
Reviewed 2 april, 2021
We usually stay some where else when we go to Chesterfield, but since we were staying longer we thought it would be nice to have a suite, with a living room and kitchenette. The room was a good size and overall it was clean. The only things that were dirty were the curtains, which had red stains on them, possibly blood and the sofa cushions which had whitish gray stains on them. The hotel was busy, but we could not hear people in the hallway, but we could hear the cars driving by on the highway and the room above us obviously had children that they let run back and forth across the room, because it sounded like a herd of elephants. The bed was uncomfortable because it sank in on the sides. We were disappointed to discover the hotel does not have a hot, which is marked on the website and there are pictures of the hot tub. The pool was small and cold. Having 4 children and 3 adults in the pool made it crowded. The breakfast had a good variety of hot and cold items. The breakfast attendant was amazing. She was extremely helpful and friendly and a pleasure to interact with, she made going to breakfast enjoyable and the best part of our staff. All the staff were friendly and helpful, but she was the best!!
Dwayne was Amazing!
Reviewed 4 august, 2020
After my experience with Dwayne this past weekend, I told him I would write a positive review for his hospitality. Without going into all the details, Dwayne is a front desk associate who went way above and beyond to try and rectify some things that had not gone my way and that were no fault of the hotel's. He was proactive, kind, helpful, and generous. The property was fine...just a little bit dated, and not super clean...one guest's bundled up trash sat in the hallway for 2 days...but overall, it is a nice hotel, made great by Dwayne. Thank you sir!
Best customer service around!
Reviewed 28 june, 2020
We stayed 2 nights for a tournament. We booked a total of 9 rooms. Everyone who worked the front desk was very nice and accommodating. The rooms were clean and spacious. They had a medium sized meeting room for dinners. Also a great value for the price.
Best stay in town
Reviewed 28 june, 2020
Out here for an extended weekend and it has been amazing. Every staff member has been nice, helpful, and attentive. They were always quick to smile and willing to help in anyway possible. The bed and pillows were soft. Rooms extremely clean. Even in the time of COVID they have made the environment safe for everyone and welcoming.
The beds were so comfy we missed breakfast
Reviewed 27 june, 2020
This was the best stay ever, according to my aunt, mom, and me. All three desk clerks were the friendliest customer service people we met. Mom and Mimi both want to know what kind of bed those were. The room was huge, it felt like a full apartment. And the bathroom had plenty of room for a fat person, I could've taken a bath. Even all the supplies provided in plenty were great quality, and we were treated nicely and quickly whenever we needed something else. This was the first day back to having buffet breakfast but we missed it cause we didn't wake up til after 10.