Fiesta Inn Chetumal

Starting at

$ 59

TripAdvisor Review

Based on 1026 review

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This modern hotel is situated in the heart of Chetumal's city centre, offering easy access to the corporate area for business travellers and to sightseeing opportunities for those travelling for leisure. The Palacio del Gobierno is only a 7-minute walk, and the Museum of Mayan Culture is just a shor...

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Property Info

This modern hotel is situated in the heart of Chetumal's city centre, offering easy access to the corporate area for business travellers and to sightseeing opportunities for those travelling for leisure. The Palacio del Gobierno is only a 7-minute walk, and the Museum of Mayan Culture is just a short stroll away. Also within easy reach are the Hondo River and Bacalar Lagoon as well as the Kohunlich and Dzibanche archaeological sites. The hotel's comfortable guest rooms feature modern designs with sleek, polished floors and spacious work desks. Each comes with air-conditioning, private en suite...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashMeal service changed to increase securityThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableElectrostatic spraying used in disinfectionQuick checkoutBreakfast available (surcharge)Bar / LoungeTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Free tea bags/instant coffeeTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suBalconyEnjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a te

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    582

  • Very Good

    313

  • Good

    72

  • Reasonable

    24

  • Bad

    35

Travelers profile
  • Business

    312

  • Couples

    264

  • Solo travel

    46

  • Family

    301

  • Friends getaway

    63

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice Modern Hotel

Reviewed 25 july, 2021

Very nice modern hotel located close to the malecon. Beautiful modern rooms. Hotel has friendly staff who are eager to assist if needed. Restaurant on site is rather expensive. Coffee and 2 slices of toast was $6 US. Recommend staying here of in Chetumal

Steveb4569

A Traumatic and Unsafe Experience

Reviewed 8 october, 2020

I arrived to the hotel to discover my reservation was both charged and cancelled. I waited on a check in line for 1.5 hours before being told and helped. Then I was helped by a very rude man who also denied me water for my wait. He said he could "get me another reservation somewhere else", I accepted out of kindness as I understood the madness from being hit with so many tourist running from hurricane Delta. But he wasn't even able to get me information, I had to demand for the address as I was a female solo traveler. I was then driven out to the middle of no where, alone as a women with no other assistance. This place was TWENTY minutes from the city center, looked like a dingy road side motel minus the site of any humans. Not even a taxi nearby. I then asked them if I could get a ride back in the morning to try and book a room or at least work from the lobby after what they had put me through. I was told no to everything by now TWO rude men. As we drive I began fearing for my safety and started crying, the driver offered to bring me back to the original hotel where AT LAST a nice lady was able to find me another hotel just down the block. Why the other workers did not offer to do so from the beginning, is beyond me. This was traumatic and I urge you against booking a room here. Instead get your money's worth down the road at Hotel Villaneuva.

megancuret

Friendly Staff

Reviewed 10 july, 2020

Clean room, friendly staff. Great location with lovely views of Chetumal. Walking distance to the beach and piers. Only caveat was that the glass shower door did not seal and keep the water inside the shower and so the bathroom floor flooded.

Trevor G

A bit of a business hotel but good for tourists too

Reviewed 13 april, 2020

This was a bit of a higher price bracket than most of our other stops around the Yucatan, but, it was worth the money. The room was spacious, clean and cool and the rooftop pool was a Godsend after our trip out to the ruins. Their laundry service isn't cheap either, but it was good. We made the mistake of having a drink at the bar. Possibly the most expensive bar in Mexico! Ridiculous prices and the restaurant didn't look inviting either, so we didn't check any food prices.

GillJezz

Housekeeping steals

Reviewed 6 march, 2020

Stayed here for 2 nights and definitely never coming back. I should had listened to the previous bad review and stayed elsewhere. Don't get me wrong the hotel itself is amazing and so are the accommodations but they gave us a tough time just to check-in and during our stay a housekeeper stole my companions makeup. I can just buy more for her but it's the action that is unacceptable, luckily we stored all our valuables in the safe. We complained at front desk and all they did was send a housekeeper to tell us she is not a thief. No apologies whatsoever. Do yourself a favor and stay elsewhere. The positive side the door men were very professional and made sure we had a taxi to move around and extra change in case we needed it.

imawayatthemoment