Based on 540 review
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This lovely hotel is set in Downtown. null are welcomed in a lobby with 24-hour reception.
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesMeeting Rooms
Reception servicesLuggage storage
Comfortable and stylish hotel. Great location !
Reviewed 28 november, 2021
The staff is first rate. The robots are fun. The room/bed is very comfortable ! The location was perfect for shopping and food. I would definitely stay here again next time in town. The bar next door is nice for a drink - not much in the way of bar food but I understand they are expanding their food service soon. Hotel is a very good value !
Dark cozy intimate. Mm irritating
Reviewed 13 november, 2021
I liked the quirky qualities. The room is stylish and clean. The bar was nice. I like dark and cozy. IM SERIOUSLY PISSED THOUGH!! A week later I still have a 195 $ and 295 $ hold on my card. It was a hotels tonight free night but a week. ? I think management has some work to do.
I hated everything about this hotel.
Reviewed 28 october, 2021
Kitchen not operational. Only place to eat late at night, late travel- is a pub- fried food. I don't want beef jerky sent to me by a tincan robot. LOUSY. Have to wait 30 minutes to get a receipt sent to me. WIll never stay at this placea again.
Not bad, but I would go elsewhere.
Reviewed 24 october, 2021
It is a Marriott that tries to be edgy and quirky, with unusual decor (that is not particularly easy on the eyes), science-themed art, and robots. I think Marriott over-invested in trying to hip, but under-invested in customer service and comfort. Those are always more important. It wasn’t bad. Bed very comfortable. Location great. Clean. But the service was not particularly good, the staff was friendly but seemed like every request was no big deal (I’m a bad way), I sometimes had to call the front desk to ask several times to get something sent to me, the restaurant is often closed, and the room was quite small. The business cff we meter is poorly lit.
Horrible Customer Service
Reviewed 9 october, 2021
Horrible customer service. Watch out for Cooper at the front desk. He is rude, disrespectful and taunted and antagonized myself and my husband after an interaction we had with him while we were trying to resolve the issue with the front desk manager. The most amazing part about it was he acted like that in front of his boss and there was no repercussion. Given the $450 a night price tag of this place I would expect better. Will never be staying here again.