4 star hotel

Sheraton Grand Chicago

Name: Sheraton Grand Chicago
Address: 301 E North Water St, Chicago, IL 60611, USA, 301 E North Water St, Chicago, IL 60611, USA, Illinois, 60611, U.S

Starting at

$ 317

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Property Info

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Location With a stay at Sheraton Grand Chicago Riverwalk, you'll be centrally located in Chicago, a 6-minute walk from Michigan Avenue and 11 minutes by foot from Millennium Park. This 4-star hotel is 0.7 mi (1.2 km) from Art Institute of Chicago and 1.3 mi (2 km) from John Hancock Center. Distances are displayed to the nearest 0.1 mile and kilometer. - Michigan Avenue - 0.5 km / 0.3 mi - Shops at North Bridge - 0.6 km / 0.4 mi - Tribune Tower - 0.6 km / 0.4 mi - Michigan Avenue Bridge - 0.7 km / 0.4 mi - Northwestern Memorial Hospital \- 0.7 km / 0.4 mi - Aon Center - 0.8 km / 0.5 ...

301 E North Water St, Chicago, IL 60611, USA - Chicago, Illinois - U.S - 60611

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 11:00

Guest rating

TripAdvisor

Travelers rating

Excellent
2787
Very Good
1728
Good
771
Reasonable
334
Bad
188

Travelers profile

Business
2425
Couples
1084
Solo travel
208
Family
1217
Friends getaway
407

Scores Summary

Cleanliness
Location
Rooms
Service
Sleep Quality
Value

Chilly way to get nickel and dimed

Reviewed 16 march, 2023

Room was cold, and thermostat did not seem accurate (claimed room was the max 77 degrees but wife and I were chilly even after requesting extra blankets — the blankets are paper thin btw, worthless for warmth). No fridge, no free Wi-Fi, and everything is tired to their silly rewards tiers. Constantly reminds you how money grubby the hotel is, instead of letting you feel like you have arrived and can just enjoy the start you already arranged and paid for.

M N

Stolen jacket

Reviewed 7 march, 2023

Custom-tailored suit jacket disappeared from my room during a business convention. After my last review, they jerked me around for two weeks pretending to want to help, giving me out-of-service phone numbers, not answering calls, not calling back when they said they would, only to finally play the blame game and say there is nothing they could do. So the Sheraton is a place where expensive items can disappear.

vonFiedler

No disappointments at all!

Reviewed 3 march, 2023

I would like to thank ALL the staff @ The Sheraton Hotel Navy Pier. We originally planned to stay for 1 night but given the most outstanding attention of Service and hospitality we decided to stay an extra night and we are so glad we did. We normally go to the neighboring states for a quick get away but decided to capture the beautiful views of our great City of Chicago. The Sheraton Hotel was by far the best in service, hospitality, friendliness. Thank you CIndy S (Lobby Ambassador) Mr. Rivera who was everywhere at the right time with answers, Ms. Connie from the Access Club and of course the young ladies in the gift shop. Thank you ALL! We will definitely revisit The Sheraton Hotel Navy Pier!

Rosa V

Very nice stay at Sheraton Grand

Reviewed 20 february, 2023

My room was upgraded without asking. I had a beauitful view of the riverfront. The location is a few blocks from all kinds of great restaurants, museums and entertainment options. My room was clean and up-to-date. The staff was very friendly, polite and professional.

768jillg2017

Very Good Choice in Chicago and an Excellent Value

Reviewed 1 february, 2023

A lot to like with this hotel. Location is excellent for access to Michigan Av, river views, Navy Pier nearby. Room was comfortable and modern. Great views from my room overlooking the river. Lounge breakfast was 3 stars. Nice bathroom, good shower. I was charged a $20 destination fee in addition to room rate, make sure you understand it and how you can offset meals etc.

WorldTravelRod