Tru by Hilton Radford, VA

Located in Christiansburg, Tru by Hilton Radford, VA is within a 5-minute drive of Carilion New River Valley Medical Center and Radford Hospital. This hotel is 3.5 mi (5.7 km) from Radford University and 13.9 mi (22.4 km) from Virginia Tech University.Make yourself at home in one of the air-conditi...

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OpenWeather

1

Quarto, 2 camas Queen

Max. 4 adults and 3 children

1

Quarto, 2 camas Queen, Acessível, Banheira

Max. 4 adults and 3 children

1

Quarto, 1 cama King

Max. 2 adults and 1 child

1

Quarto, 1 cama King, Acessível, Banheira

Max. 2 adults and 1 child

1

Quarto, 2 camas Queen, Acessível (Roll-In Shower)

Max. 4 adults and 3 children

1

Quarto, 1 cama King

Max. 2 adults and 1 child

Property Info

Check-in starts at: 15:00

Check-out ends at: 11:00

Located in Christiansburg, Tru by Hilton Radford, VA is within a 5-minute drive of Carilion New River Valley Medical Center and Radford Hospital. This hotel is 3.5 mi (5.7 km) from Radford University and 13.9 mi (22.4 km) from Virginia Tech University.Make yourself at home in one of the air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.Grab a bite from the snack bar/deli serving guests of Tru by Hilton Radford, VA. A complimentary continental breakfast is served daily.Take advantage of recreat...

2300 Tyler Road - Christiansburg, Virginia - U.S - 24073

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 11:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    49

  • Very Good

    13

  • Good

    4

  • Reasonable

    6

  • Bad

    5

Travelers profile
  • Business

    7

  • Couples

    5

  • Solo travel

    1

  • Family

    10

  • Friends getaway

    2

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Needs upkeep and housekeeping

Reviewed 18 september, 2022

Stayed there for VT football weekend, not my usual choice for visiting Blacksburg. Had inflated prices for the weekend and did not have any service to go along with it. No housekeeping after the first night, had to go down to front desk to get more towels and lady there acted annoyed with me for asking, she had to go to laundry room to get one. Room was OK, but very basic, small with no dresser or closet. Shower looked like it hadn't been cleaned in a while, even had soap drips from the soap dispenser. Also the soap dispenser was empty after the first time we used shower. Would not recommend this hotel, especially at $270/night at football prices.

Ky_Laura

Terrible Management

Reviewed 16 september, 2022

There was a 5-day period before the stay to cancel our booking without any penalties. My wife happened to come down with shingles in her eye 4 days (7/23) before our one-night stay on July 28th. We went to an urgent care clinic for treatment July 23rd. I sent an email to the property with pictures of my wife's face with very visible lesions around her eye and explained that we would not be able to go on our trip because she needed immediate treatment or risk losing the sight in her eye. I also informed them that she would still be considered contagious at the time of our stay and should not be around pregnant women and people who have not had chicken pox or have received the chicken pox or shingles vaccines. She was in a great deal of pain as well. After receiving no reply to the email, I called. The woman said that no one was available on-site to help me with this at the time, so she took my information for a call back when the manager returned to the property. No one called. I called the hotel again, and this time I was told it was Booking.com that would have to cancel it. Booking.com told me it had to be refunded with Tru hotels, not them. So I was sent back and forth for the next few days until the day of our scheduled booking, which we ended up getting charged for our room when we weren't there. Two weeks later, I was finally able to reach someone at Tru's customer service to start the process of getting a refund. I was sent a link and was asked to send screenshots of my cancellation confirmation, as well as a screenshot of the email I had sent to the hotel itself with my wife's pictures attached. I immediately sent these to the link. I have heard nothing back, in spite of multiple attempts. There is no refund to my bank account. I just gave up after a while, which is probably what they were banking on. $116.00 wasn't worth the frustration. I just want people out there to know that these managers at the Radford, VA Tru hotel are completely heartless and impossible to reach if you have problems. I will never go to a Tru Hotel, Hilton Hotels, or any other hotel affiliated with them.

LydiaVermont

Awesome 1st Tru

Reviewed 13 september, 2022

We loved our 1st time @ Tru hotel. This location was clean, staff very nice and we liked it so much we stayed at another Try the next night. The only reason it is not a 5 star, TV came on but all the stuff they have attached looked like someone had tampered with it. Staff & us tried but we couldn't get to the issue. We were so tired it didn't really effect us for this stay

95cmsams

Leaving an item in my room after checking out

Reviewed 10 september, 2022

Ok, not the smartest thing I’ve ever done but I left my pocket book in my hotel room after leaving the hotel for our destination. Good thing we weren’t far away when they called to say they had found my purse, which I didn’t realized I’d forgotten. I was a little upset for leaving my purse but more upset for having left a $100,000.00 check in my purse. Thank goodness for these honest and caring people. Thank you to you both ,Sandy in housekeeping and Heidi front desk you make my day!

O3632TAcharlotteh

Disappointed

Reviewed 17 august, 2022

With the price gouging rate of this hotel due to college move in I was hoping for a much better experience. Although the common areas were clean, the cleanliness of our room left much to be desired. Dirty comforter; food in between bed and frame and DISGUSTING shower.

Droope