Hotel Jagua

Starting at

$ 47

TripAdvisor Review

Based on 1083 review

See all

Beautifully located in Cienfuegos in Cuba, this delightful hotel offers guests the ideal base from which to explore the delights the area has to offer. Overlooking the shimmering waters of the bay, just a few minutes away from the city centre, the hotel provides the best of both worlds. Nearby attra...

More details

Availability

Select the date of your trip

Property Info

Beautifully located in Cienfuegos in Cuba, this delightful hotel offers guests the ideal base from which to explore the delights the area has to offer. Overlooking the shimmering waters of the bay, just a few minutes away from the city centre, the hotel provides the best of both worlds. Nearby attractions include the Cathedral and the Terry Theatre. Guests will find themselves in the perfect place from which to discover the delightful eateries to be found in the vicinity. The hotel enjoys an attractive architectural style, blending contemporary and modernist design. The interiors are beautiful...

More details
Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    120

  • Very Good

    334

  • Good

    392

  • Reasonable

    151

  • Bad

    86

Travelers profile
  • Business

    34

  • Couples

    468

  • Solo travel

    67

  • Family

    136

  • Friends getaway

    287

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

RUN DOWN- OLD HOTLE IN NEED OF SERIOUS UPGRADE.

Reviewed 29 march, 2020

As part of our trip to Cuba we spend two night there. Check in was slow as in most hotle in Cuba, wifi only in reception area and you have to pay for it. Room Size was average but dirty, cupboards ready to collapse and you could see the pipes coming through. In the balcony the balcony bars were full of rust, When we open the wate in the bathrooom blackwate cate for 30 mins. We went to the reception to complain and they blame the area saying that was an area probelm. Being a big group we asked our fellow travellers and indeed another one two room had the same issue so it was a hotel problem and not an area issue, Food was actually good and we like the barbeque in the villa style house restauranys oppsite the hotel. \roasted pig was indeed very nice cooked and tasty. Next day buffet dinner was good for Cuba standards and same for Breakfast. Poor are rundown with lot of local the first day having parties there. It is o nthe beach side but quite a long walk to the city center. There is a mini-market for basic staff acrros the road.

Argyridou S

Hotel experience

Reviewed 2 march, 2020

I spent time at this hotel hosting 2 private group tours from Canada .the hotel and amenities are AMAZING . BUT cuba is now making transportation very difficult and very expensive for tourists ..we must only ride in yellow taxis , which are 4x as much money as a Cuban taxi .. many long term vacationers are thinking of going to a different country because of these issues ..tourists want an authentic cuban experience . Old cars taxi , visit the coutry side without costing an arm and a leg . It's unfortunate, Cubaes is seeing tough times and now pushing their tourists away ..

Sparkyboy1963

Overlooks the ocean

Reviewed 26 february, 2020

The exterior and lobby with many hanging ferns are attractive however the rooms, although reasonably well equipped are not at the same standard. Dinner and breakfast were both OK. I had views of the bay from my room. It was not up to the standard of some other Melia hotel at which I stayed in Cuba.

Betula103

Great location

Reviewed 26 february, 2020

Stayed for a couple of nights as part of an escorted tour. Lobby and entrance are modern. Restaurant was buffet style and ok. Some strange combinations of food (even allowing for the fact it is in Cuba!). Rooms are reasonably well equipped and comfortable. Silly things like no channel.guide for tv could be easily solved. Shower wasn't great and rooms could do with upgrading. Curtains not thick enough to keep light out. No locks on balcony doors and my room door wasn't secure, frame was loose! Worst problem was the noise at night from neighbouring clubs and pubs. Music was still going st 3 am. Friendly staff, but this hotel could easily be improved to make it so much better.

MagsJC

all glamour with no basics

Reviewed 19 february, 2020

Beautiful location and water views (although a long walk to the center of town), fancy lobby but we never had hot water. Hotel doesn't have a Cuban feel. but also doesn't live up to the melia name. Pool looked nice although we didn't try it.

carley36