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**Property Location**.When you stay at Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road in Cincinnati, you'll be in the suburbs, within a 15-minute drive of Jack Cincinnati Casino and Cincinnati Zoo and Botanical Garden. This hotel is 9.5 mi (15.2 km) from Great American...
More about the hotel**Property Location**.When you stay at Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road in Cincinnati, you'll be in the suburbs, within a 15-minute drive of Jack Cincinnati Casino and Cincinnati Zoo and Botanical Garden. This hotel is 9.5 mi (15.2 km) from Great American Ball Park and 9.5 mi (15.3 km) from University of Cincinnati. Distances are displayed to the nearest 0.1 mile and kilometer. .Cincinnati Observatory Center - 3.9 km / 2.4 mi Ault Park - 4 km / 2.5 mi Rookwood Commons - 4.7 km / 2.9 mi Kenwood Towne Centre - 6 km / 3.7 mi Riverside Centre Antique Mall - 7.4 km / 4.6 mi Cincinnati Aviation Heritage Society Museum - 8.1 km / 5 mi Cincinnati Railway Company Dinner Train - 8.2 km / 5.1 mi Xavier University - 8.8 km / 5.5 mi Blue Ash Shopping Center - 9.3 km / 5.8 mi Swaim Park - 10.6 km / 6.6 mi Harriet Beecher Stowe House - 11 km / 6.8 mi First Unitarian Church of Cincinnati - 11 km / 6.8 mi Blue Ash Commons Shopping Center - 11.3 km / 7 mi Athenaeum of Ohio - 11.5 km / 7.2 mi Cincinnati Zoo and Botanical Garden - 12.5 km / 7.8 mi .The nearest airports are: Cincinnati-Northern Kentucky Int'l Airport (CVG) - 36.7 km / 22.8 mi Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 9.1 km / 5.7 mi Hamilton, OH (HAO-Butler County Regional) - 36.4 km / 22.6 mi . **Rooms**.Make yourself at home in one of the 93 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.**Dining**.Grab a bite from the snack bar/deli serving guests of Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.**Business, Other Amenities**.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
TripAdvisor Rating
Based on 49 reviews
Travelers rating
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Scores Summary
Disappointed This Time
I have stayed in this hotel many times but this time I did not feel that the staff had appropriate concerns for my health and safety due to a noticeable lack of attention to COVID safety precautions. The hotel staff, including the front desk did not wear masks (some were on but around their chins). The staff did not enforce state requirements for guests to wear masks therefore no one wore masks (except me) in the lobby, elevator, hallways, etc. I was vI have stayed in this hotel many times over the past several years but this time I did not feel that the staff had appropriate concerns for my health and safety due to a noticeable lack of attention to COVID safety precautions. The hotel staff, including the front desk did not wear masks (some were on but around their chins). The staff did not enforce state requirements for guests to wear masks therefore no one wore masks (except me) in the lobby, elevator, hallways, etc. I was very disappointed this time and will not stay here again.
Walls are Paper Thin
I never complain but here I am at 3am writing this review because I cannot sleep due to this property having paper thin walls, the headboard wall is next to another guest room that you can hear a whole conversation through. I took my time in the morning as requested by front desk staff to inform them if I needed stay-over service don’t Forget to mention that there is only one agent so I had to wait to request this in the morning for about 12 minutes, then I come back at 6pm and it’s not serviced me having to take my extra time go back down inform them but also having to wait another 15 minutes to just get towels because the front desk agent was backed up. It’s either they are short staffed or something, they have the hotel laundry room viewable through a glass door that has mountains of dirty laundry piled up in plain site of guest view. Make sure you don’t get a room near the elevator or towards the end of the building.
A true gem!
This hotel is wonderful! A home away from home! The staff is delightful. The hotel is clean and the location can’t be beat. A shining star is RUTH. She managed a full house with COVID conditions as a true pro! Thank you Ruth and Team for creating such a lovely hotel! We will certainly be back!
Absolutely Awful- Travelers Beware
Travelers BEWARE: This is easily the worst hotel that I have EVER stayed at. The staff was incredibly lazy and unprofessional. Upon checking in, I asked if there were any upgrades available TWICE and the worker just ignored the question and never addressed it. On multiple occasions when going down to the lobby, the front desk staff were loudly screaming on their phones on Facetime. None of the front desk workers bothered wearing uniforms, to the point where it made me as a guest feel uncomfortable. On one occasion, the front desk worker had a tank top on and didn’t even bother to pull her straps up over her shoulder when talking to us. Next issue, the complete lack of service. This hotel is not offering in-house cleaning unless you are staying for more than 5 days. There is a notice posted in the elevator stating this, and telling guests if they need anything to let the front desk know. We went to the front desk and requested towels and new sheets and the worker simply said “we don’t do that.” I then had to ask her to give us towels (we were staying THREE nights) and sheets and she told us we’d have to find the maid cart and ask the worker for those on our own. Finally, this hotel is dirty and outdated. There are no social distance markings in the elevator and the buttons on the main floor are filthy (image attached.) Our room was not up to standard. When we arrived in the room, whoever had “cleaned it” hadn’t bothered to even change the toilet paper. We were left with a previously-used half roll. The clock was broken and hadn’t been set. Also, on the third day we were staying we found a centipede crawling around our room. This hotel should be ashamed at the complete lack of professionalism, cleanliness and service that its guests are experiencing. I have stayed at MANY IHG hotels and this is by far the absolute worst. I am disgusted that I gave this place my business. Stay as far away as you can from this dump.
Poor General Management with no regard for hotel guests
I stayed at this hotel with a group of family members. We booked over 14 rooms at the hotel for a pleasant evening gathering. We paid $375 for the banquet room and each guest paid between $89 and $149 for their room. Another group called "The Rumpke Mountain Boys" had a block of rooms also. Our group was harassed and threatened by this group with verbal threats, and threats of taking over the room that we paid for. We learned that this group comes every year to this hotel. More than fifty to sixty of them converged in the lobby and hallways smoking marijuana, playing guitars and bongos, cursing, etc. When asked to leave the main areas after the hotel after hours curfew, they cursed at the front desk staff, refused to comply, and threatened to move us out of our paid-for banquet room so that they could use it. My problem with this hotel is that this group comes and does this every year and the general manager continues to allow them to return despite the fact that they disturb other guests, break furniture, smoke weed and other substances in this non-smoking hotel, etc. The also broke the elevator, got into fights in the hallways, and were banging on walls once in their rooms, etc. Police were called, and yet they continued to disregard hotel rules making it a most uncomfortable stay for our family. We were told by one of their group members, "I will f*** up everybody in this hotel", yet they were not asked to leave the hotel after these threats. Apparently, the GM disregards this behavior and continues to book this group because of the number of rooms that they book. I will never stay here again. The rooms were clean and comfortable thanks to the housekeeping staff, the front-desk staff, maintenance person, breakfast person, etc were all very professional. I don't know how they continue to work at a hotel with this caliber of management. My advice is to avoid this hotel. When money is more important than the comfort of ALL paying guests, it is clear to me that the GM is not doing their job. We did not get any sleep due to the weed smell and noise in the hallways, and being uncomfortable with the threats that were made. Never again!