Residencia Polanco

Starting at

$ 71

TripAdvisor Review

Based on 53 review

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This hotel enjoys a great location in Mexico City. It is located close to many restaurants, bars and the city's financial district. The Hospital Espanol is just 1.2 km away. Plaza Antara and the Auditorio Nacional are 1.5 km from the hotel. Just 3 km away, guests will find the Centro Banamex. This h...

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Property Info

This hotel enjoys a great location in Mexico City. It is located close to many restaurants, bars and the city's financial district. The Hospital Espanol is just 1.2 km away. Plaza Antara and the Auditorio Nacional are 1.5 km from the hotel. Just 3 km away, guests will find the Centro Banamex. This hotel is within easy access of Chapultepec Park. The international airport is just a 30 minutes' drive away. This city hotel enjoys a stunning design. The interior decor features bright colours, that characterise Mexican culture. The guest rooms provide a stylish setting in which to unwind. The hotel...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Special diet menus (on request)Protective screen or physical barriers in appropriate areasBar/Lounge    

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    4

  • Very Good

    11

  • Good

    9

  • Reasonable

    10

  • Bad

    19

Travelers profile
  • Business

    28

  • Couples

    8

  • Solo travel

    3

  • Family

    7

  • Friends getaway

    3

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Worst ever

Reviewed 31 march, 2019

I have never stayed at a worst place. There is a lot to say: old, smelly, without maintenance, old furniture, broken floor tiles, stained bathroom and shower, old bedsheets, flat pillows, cranked bed, no fridge, no safe. They provide one towel, one soap, one shampoo for a week stay. Could not have breakfast as I left 7am everyday, and they start serving at 8am. A smoke alarm beeped during my whole stay. I was without water one morning. Good aspects: good location and parking included. I will never recommend this place to a friend.

fbezamon

Oversold Rooms

Reviewed 30 may, 2017

Hotel do not respect a paid reservation, they over sell, to fill other properties. When I arrived at midnight they point that reservation system is what did the mistake, send me another property in Condesa, cheaper place than Polanco, really small rooms, no closets, there is a tube outside the bath door, for you to hang your cloths, dirty with hairs on the sheets, noisy with people get it in through a buzz system and talking outdoor the corridor at 3:00 AM it was a really bad experience. End up sleeping 2 hours and run out of there.

rvazquezbbc

It is what it is.

Reviewed 8 may, 2017

Truth be told, we picked this place because it had the best rate at a convenient location for us. As long as your expectations don't go beyond just that, you will not be disappointed. The hotel staff was really kind in our two short interactions, so that's always nice, and yes, this place has a pretty good location. You can find stores, restaurants and easy access to public transportation from it really fast. The lift was out of order during our stay to go down, although we were able to take it to go up, (go figure) which is good because we were at a third floor with heavy luggage. The room was spacious enough, with a small living room, a kitchenette and a full bathroom separated from the bedroom. We didn't try the kitchenette, so I can't tell if it worked. There were no utensils though, so that's not so convenient. The bedroom had a big bed, many plugs to charge our devices, and a small closet. There was also a flat screen TV, and you get the remote upon checking in at the reception. The bathroom had a small concrete bathtub/shower, soap and shampoo, as well as clean towels. Two things I think need to be improved upon: the place looks clean, but there's a lot of dirt on the floor. I noticed this upon removing my shoes and after only a few steps around the place. There was also a bit of a lack of privacy because the curtains of the living room were damaged. I couldn't get the WiFi to work properly either. During our stay, breakfast was included, so we thought we might take advantage of that... It was some bimbo cupcakes, fresh sliced melon and a glass of orange juice. We were very slightly disappointed but since we were leaving anyway, we just took it and went.

Abraham M

Not worth for the money

Reviewed 30 october, 2016

It is a highly priced mediocre hotel. The rooms were pretty old but decent enough for stay. None of the kitchenette items were in working conditions. We were served just cereals for breakfast. Overall, not a very happy experience.

Arunkumar S

Light & Shadow

Reviewed 8 november, 2015

We have chosen this hotel based on the recommendations of previous guests and the nice location. Let's start with the positive things: Location is optimal for sightseeing inside Mexico city. The road is quite and central. The hotel is small with friendly and supportive staff. The rooms are big, the bed comfortable. Little kitchen available. Parking space is enough and locked. Now the not so positive things: The maintenance of the rooms is insufficient, WiFi only in the lobby. Breakfast comes late (after 8.00 or not at all) at a very low level. There is a wine bar in the hotel which is open until 2-3.00 am. All rooms to the road are a little bit noisy. Towels are not changed in 4 days. Water pressure low, shower not working properly. No drinking water in the rooms.

Thomas C