Based on 34 review
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This hotel is conveniently located just a short walk from Independence Monument in Reforma Avenue. A range of restaurants and shops can be found in the surrounding area. The US embassy in central Mexico City is also not far from the establishment. This lovely hotel offers spacious, modern suites with charming balconies and well-equipped kitchens. All accommodation feature complimentary Internet access as standard, as well as satellite flat-screen TV and DVD players. A seating and a dining area with stylish furniture is provided for further comfort. This complex offers a fitness centre to sport...More details
Check-out ends at: 11:00
Very Disappointing/Not Horrible
Reviewed 22 october, 2019
We were expecting it to be a nice place. It wasn’t so much. There is a lot of potential for the place but it’s quite clear that who ever owns it doesn’t want to do anything to improve it. First, we couldn’t get into one of the bedrooms, it was locked. That took a long time to resolve. The safe was locked shut, another long time to get resolved. The curtains are hanging on the ends so they don’t shut fully, letting light in. The carpet in the bedrooms are dirty and nasty. If they would take them out and just paint the floor, it would be better. The doors needed to be painted and have some basic maintenance done. The arms on one of the couches were broken. The other torn. No bed side lamp in one of the bedrooms. Only the bright overhead ceiling lights. I asked for a lamp but didn’t get one. The WiFi was not useable unless you stand in the doorway. One of the showers handle fell off and had poor pressure. The cleaning ladies were helpful and did a good job. I like the firm bed. The sheets were good. The location is good, but I would look for someplace else next time.
Simple Modern Hotel but NO AC
Reviewed 31 march, 2019
Enjoyed my stay here, I really liked the fact that there is a separate living and sleeping area. Two large TVs, basic cooking equipment, Large windows but no air conditioning. My trip was not very hot, but I could see with the large windows the afternoon sun would roast the room. The rooms are very clean, the beds could be a bit more comfortable, but I would stay here again. I have attempted to stay here a few times, one time they oversold the hotel and put us up in Suites Giorgi, which is similar to this hotel.
many great things some improvements would be good
Reviewed 14 january, 2019
took the 2 bedroom suite with 2 bathrooms. had kitchen living room, 3 tvs. bed was pretty good after most in MX being very hard. bedroom carpets need to be cleaned or replaced, other rooms had good tile, very nice bathroom tile work except no places for tp nor towels to hang. front desk needs better customer service skills dealing with customers. location is excellent right by US embassy, angel del independencia and zona rosa (which is not as nice of as it use to be). many restaurants nearby.
Reviewed 23 november, 2018
If possible, this place has decline even more. I decided to try it again because frankly it has a decent price (though prices here have gone up significantly. Here's what happened -- I took the elevator to my room one morning, and one of the other 'guests' was trying to get into it. And I know she didn't mistake my room for hers, because as soon as she saw me come out of the elevator, she quickly entered the room on the other side of mine. I complained, but nothing came of it. The staff no longer is very professional, and I will not ever again stay here. Don't feel safe.
Dirty & musty. Only reason why people stay here is the location
Reviewed 4 september, 2018
My group booked the penthouse here and the first thing I noticed upon entering my room is the smell. It smelled musty and mouldy and it's clear that the rooms were not thoroughly cleaned. Corners of the bathroom were quite dusty too. In fact, every time I entered our room, I would start getting allergies! And to think I was initially worried with the pollution of Mexico City. We thought it would get better the longer we stayed as the staff do tidy up the room but the smell and dust were still there. To add, the shower pressure wasn't good and the WiFi connection kept on fluctuating to the point that we all had to stay in the common area of the suite for us to have decent connection. The only reason why this doesn't have a lower rating is that the location was decent and the staff were really nice. However, I do not recommend this hotel to anyone.