The Westin Santa Fe, Mexico City

Starting at

$ 125

TripAdvisor Review

Based on 655 review

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This superb hotel is located in the west of Mexico City and is conveniently set within the Park Plaza shopping complex. Situated just a few metres away from BBVA Bancomer Convention Centre and the Santa Fe Shopping Centre, the hotel provides the ideal setting for business and leisure travellers alik...

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Property Info

This superb hotel is located in the west of Mexico City and is conveniently set within the Park Plaza shopping complex. Situated just a few metres away from BBVA Bancomer Convention Centre and the Santa Fe Shopping Centre, the hotel provides the ideal setting for business and leisure travellers alike. Guests will find themselves within easy access of the Museum of Anthropology and History, the Castle of Chapultepec and the Museum of Contemporary Art. This sublime business hotel enjoys a modern urban design, welcoming visitors with sleek style and contemporary furnishings. Visitors will find co...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    393

  • Very Good

    183

  • Good

    41

  • Reasonable

    17

  • Bad

    21

Travelers profile
  • Business

    462

  • Couples

    57

  • Solo travel

    22

  • Family

    42

  • Friends getaway

    21

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great Hotel with complete experience

Reviewed 22 december, 2021

Excellent hotel to stay in Mexico City. Very well located for our tours around the city. It is also possible to walk to other hotels in the area. Next to the hotel great options for restaurants. And very close by there is a very good shopping center. Very attentive staff. Comfort room. Hotel respecting all covid protocols.

TocaTur

Great Job During COVID

Reviewed 11 september, 2020

We had to be in CDMX for a week - during that entire time, the staff was super attentive as well as being fastidious about hygiene. It seemed we were only one of about five groups of people in the hotel at the time, but the concierge literally treated us like we were the only ones there. Our room was spacious and beautiful and was a great bargain as comparable rooms in a US city would be 3-4x the price. Will definitely stay again should we need to return to Mexico City.

Spines

Great hotel. Don’t forget to join the loyalty program

Reviewed 5 march, 2020

I visited for a work event. The hotel was really good and the meeting rooms were also really good. If you join the Marriott Bonvoy program you get complimentary Wi-fi and water in your bedroom The hotel is very clean and the staff of very helpful Breakfast has a lot of variety of food and the quality of the food is good

Mariajose1222

Best Corporate hotel in Santa Fe in Mexico City

Reviewed 12 february, 2020

If you are planning to have business meetings in th Santa Fe area in Mexico City you have to stay at this hotel. The personnel makes you feel at home, the rooms are beautiful and modern, clean and the hotel is surrounded by many great restaurants.

LatinTraveler001

Watch Out for Over Charging on Your Final Bill

Reviewed 12 february, 2020

I had a short stay in The Westin Santa Fe during beginning of February 2020. The hotel and rooms I used were very clean and the staff were mostly very helpful and courteous (with the exception of one of the Concierges who was borderline rude every time I spoken with him about anything - it was like it was too much effort for him to listen to me). Food was excellent in the Market Place Restaurant and the morning buffet breakfast had plenty of selection to choose from. I would recommend both. Good gym facilities with lots of equipment which was completely empty each time I went to visit. Some negatives were: Do not pay for the upgrade to a premium room/services - this is not worth the money and it is cheaper to buy/add breakfast on your room account. Pool is a plunge pool so don't expect to be swimming any lengths. Finally, make sure that you check your bill very, very carefully. The hotel tried to over charge me nearly 6,500 Mexican Peso (circa £270) for items that I did not have - including 2 sets of laundry plus other items. When I questioned the charges they were removed instantly and without any issues but it really annoys me that some hotels do this regularly as a money making exercise for non native visitors in the hope that they don't notice. I have given The Westin 4 stars because overall the hotel is worth 4 stars but do, as I recommend, double check your bill very carefully to make sure extras have not been added that are not yours.

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