Based on 723 review
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When you stay at Caribe Hotel Ponce in Ponce, you'll be near the airport, within a 5-minute drive of Parque de la Ceiba and Museo de la Musica Puertorriquena. This hotel is 3 mi (4.8 km) from Parque de Bombas and 2.9 mi (4.7 km) from Teatro la Perla. Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a ballroom. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. P...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool.
Business Facilities / FacilitiesMeeting Rooms
Reception servicesConciergeLuggage storage
Doctor Visit In Ponce
Reviewed 3 august, 2021
An excellent experience of being able to stay at the hotel and the first class service. The hotel has a privileged location where it allows me to go anywhere in the city in a comfortable way. we will be back soon.
Rude, disrespectful staff made this visit horrible
Reviewed 26 july, 2021
My group and I just had the worst experience with this place. The afternoon staff were rude, disrespectful, withheld info about our accommodations, and actively targeted us with differentiated rule enforcement. I get that there’s a lot of anti-tourist sentiment in PR right now because some mainlanders have been complete jerks. And because of that, I spoke with group about being respectful, following all COVID-related rules, and being good guests. We’d been on the island for 6 days before checking into Caribe Hotel with absolutely no problems whatsoever, until we got here. When we arrived before check-in, they allowed us to store our luggage in a meeting room. However, when we went back later post-check in my group was yelled at for going into the room (with the staff member there) because “we can’t have this many people in the room”. This was after my group was yelled at while quietly waiting against a wall in the lobby while I was getting the room keys, being told, “We cannot have this many people in here! You have to leave!”. On our second night there, we came back into the hotel from dinner and the same staff person yelled at the group for forgetting to do the temp check and hand sanitizing. Again, we had no problem doing it - but the staff person’s tone and volume were as if we had intentionally forgotten to do it. Here’s the thing, though - I personally observed many people not wearing masks in the lobby, doing the temp check and sanitizing, and none of them were yelled at like we were. The kicker was the fact that at no point during our stay, until I called on the second night, was I informed that we were provided free breakfast as part of our stay. I even heard the same staff woman tell others that they did, but she never said anything to me. I checked my reservation, and there’s no mention of it, so I figured that we didn’t get it with our rooms. But we did, and we were never informed. That’s breakfast for 20 people that I didn’t have to buy for them elsewhere. The pool water was dirty and cloudy. The rooms looked like they hadn’t been updated since the 60’s. The location was out in the middle of nowhere. The one star is for the morning staff, who were kind and helpful. I would highly recommend NOT staying here.
Reviewed 18 march, 2020
I've been staying at this property for many years. The latest remodeling and other property improvements have made this a much more pleasant place. The rooms are comfortable, and the on-site restaurant provides a very good breakfast option. The staff is always friendly and most are bilingual.
Reviewed 15 august, 2019
The outside looks awesome they have done a great job except for all the whole in parking lot needs repaving asap.the inside needs help need desperately I was very disappoint with shower head and faucet very out dateded actually shows health hazard.the room s are also very very outdated need remodeling.the staff and food are awesome.overall it give it a 6.
Ok hotel, but away from everything
Reviewed 11 august, 2019
The hotel is nice, and the room was nice, but has drawbacks. The hotel does not have an elevator and there is no bellman to assist if you are booked on the second floor. The hotel is rectangular, so it you get a room around 230 ish you are on the opposite side of the hotel (longer walk). The ice machine only works on the second floor. All the rooms with two beds are only double sized, good enough for only one person. Towels, if you book here, ask ahead of time for them to have enough towels in the room. This hotel is not close to anything, you will need transportation if you are going somewhere. The maintenance personnel said for the AC do not put the temp higher than 68 F or the room will start to smell.