Horrible, dirty room
Reviewed 18 April, 2021
This hotel is now called the Inn at Clemson. Heed the other negative reviews. Though we read them, overall reviews were a mixed bag of positive and negative. We took a chance given the room rate was affordable. Wrong decision.
The rooms are in serious need of renovation. But, cleanliness was the major issue. Our room was DISGUSTING! The bathroom door looked like it hadn't been cleaned in decades. The hotel apparently never thought to paint it. Looked like poo had been wiped on it. Really gross.
Found short hairs on the floor and bed. All women with longish hair stayed in the room, so it wasn't ours.
Telephone also hadn't been cleaned ages and there was dirt and grime all over it.
Room had 2 double beds, but the hotel only left one small hand soap for everyone to shower and also wash their hands.
At $100/night this hotel could spend some money on cleaning the place up.
Felt it was our obligation to tell people NOT to stay here
Reviewed 28 February, 2021
This was by far the worst hotel experience that my fiancé and I have ever had, and it was honestly doomed from the beginning.
When we first got into the room, there were only two towels. When we initially booked the room, we had already stated there would be more than two people staying in the room. Come to find out, we were put in someone else's room, which would explain why there were only two towels. However, we were called after 10 PM to be notified of this. The room was also very dusty, including dust on the provided coffee products (we ended up not using these or the coffee pot).
We were staying in a room with two beds, and one of the beds had sheets on them that had a large dried blood stain on it. Unfortunately, the person who was sleeping in the bed did not realize that it was there until AFTER she had slept in it. There was absolutely no way it was from her as the blood looked like it had been washed. We checked underneath the sheets to see if maybe she did bleed on the sheet (which was already a very small possibility) and that it may have seeped through into the mattress topper. The mattress topper had no blood stain (which supports our theory that this blood was already on the sheets), but there was a massive stain on the mattress topper that looked like urine.
We notified the front desk, and the woman who answered was very sweet and apologetic, stating that they would replace our sheets ASAP. When we returned, the sheets and mattress toppers of both beds were replaced and looked to be brand new. We were also given additional towels. My fiancé went back to the front desk to respectfully ask if we could get some sort of discount due to the fact that the basic and bare minimum of cleanliness was not met. He was told by the manager that he was already planning to take $20 off. My fiancé stated that this was not acceptable, and the manager asked "Well, what do you think is fair?...You already stayed in the room." To which my fiancé replied, "Well, this has never happened to us before. We wouldn't have stayed in the room if we would've known that the stains were there. We would've told you right away." Long story short, they settled on 50% off the first night (we stayed for two nights).
Upon check out, we received our receipt that stated we owed the full amount. When we mentioned to the front desk worker the conversation my fiancé had with the manager the previous day, she stated that she was not able to apply this discount and that the manager would have to do it. So, our card has already been charged the full amount PLUS the $25 holding fee. We are still waiting to see if they will correct this.
Honestly, if it was not for the fact that the staff attempted to work with us, this would be a zero star review. This was our first stay at Hotel Tillman and definitely our last. Try the Comfort Inn right next door if you really want to stay in the area. Hopefully, you'll have better luck and cleaner rooms.
Not clean - do not stay here
Reviewed 12 March, 2020
I cannot believe the bad experience I had at this hotel. It was almost comical. We had two rooms and both were dirty. My room had wads of black hair in the drain and on one of the pillows. The other room had a used wash cloth and soap in the shower. The nice young man at the front desk was completely useless. He showed up and removed the hair and was about to leave. I had to point out to him the removing the hair was not the same as a proper cleaning of the room. He brought me a rag and a can of Lysol to clean it myself. Truly unbelievable. When I asked for a room discount, he said he couldn't give me one since we booked through Expedia. Please save your money and stay somewhere else. The cute "Clemson" theme is hardly enough to warrant staying in a dirty hotel room and their breakfast is a joke.
Really tried not to review this place but don’t want anyone to have the same experience
Reviewed 16 November, 2019
We came to visit Clemson University for my daughter and decided to stay at this hotel for two nights. We spent $700 for both nights. Upon entering the room it smelled like a footlocker I tried to overlook it because the people at the front desk were so nice and very welcoming which is the only good part of this hotel. We were exhausted from our travels and went to bed early only to discover that the walls were pretty much made out of tissue paper. I could hear the people in the next room talking to each other when they opened and closed their doors all night long it felt like somebody was entering our room. We put on the air conditioner to drowned out to sound which sounded like a garbage disposal . We Had a nice day and night at Clemson and upon our arrival back at the hotel At 8:30 we discovered that our room was not cleaned. Please think twice about spending your money staying here. Thank goodness we are only here two nights but it’s two nights to many. Awful.