A&O Köln Hauptbahnhof

Starting at

$ 69

TripAdvisor Review

Based on 109 review

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This comfortable hotel is situated in Cologne. null may take advantage of the Wi-Fi connection on public areas at A O Koln Hauptbahnhof. null will appreciate the 24-hour reception. Additionally, a car park is available on the premises for guests' extra convenience. The hotel may charge a fee for som...

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Property Info

This comfortable hotel is situated in Cologne. null may take advantage of the Wi-Fi connection on public areas at A O Koln Hauptbahnhof. null will appreciate the 24-hour reception. Additionally, a car park is available on the premises for guests' extra convenience. The hotel may charge a fee for some services.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsWheelchair access - noEmployees wear personal protective equipmentMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionProtective clothing available for guestsFree wireless internetGloves available to guestsWithout elevatorsCoffee / tea in common areasParking (limited spaces)In-room accessibilityMultilingual teamBreakfast available (surcharge)Bar / LoungeTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet This smoke-free hotel offers wheelchair access.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    16

  • Very Good

    33

  • Good

    29

  • Reasonable

    17

  • Bad

    14

Travelers profile
  • Business

    16

  • Couples

    25

  • Solo travel

    14

  • Family

    26

  • Friends getaway

    22

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

I was pleasantly surprised! 🌟

Reviewed 11 october, 2021

Wyatt a great experience, I have to honestly say I thought A&O was "just another hostel" I was wrong, very wrong! The room I was in would challenge any multi star place. The staff was super helpful. And don't worry about the trains going by, you won't hear them but it's great to just watch them going by.. I would definitely be back again. R.

Randallios

Great Location & Good Size Rooms

Reviewed 7 january, 2020

This hotel was very clean and the staff helpful. The location is great. We didn't go with the breakfast option, but there are plenty of local cafe's to have a good value breakfast. Our only minor criticism was that we booked two family rooms, each with 4 people. And we had to make up our own bunk beds. Apart from that, we would definitely recommend this hotel.

nickydj2020

Did not meet expectations

Reviewed 6 january, 2020

I booked a 6 person dorm for one night on New Years Eve. I did not get get the room I had booked. Instead I was put into a 2 bed room i.e. with one other person when I complained I was told this was an 'upgrade'. The furthest thing from it! Also it is annoying that A&O does not provide free lockers to safely store one's belongings and expect you to pay for their use. I did not stay the night in the end but atleast the hostel is spotless clean.

Donall F

Good location, helpfull staff, bad service

Reviewed 2 january, 2020

We stayed several times at A&O hostels when we travel to Germany. Good locations, good breakfast, good price/quality and child friendly. So is this ho(s)tel. We booked a family room. A nice and large room. But the communication didn't go well. We asked during our reservation a baby bed for our 11 month-old baby. We had to contact A&O several times and via different ways before we received a confirmation. Nevertheless, at our arrival, a baby bed wasn't at our room. It took some time before they find a baby bed. Certainly because there were often long queues at the reception. The linnen was the next problem : they couldn't find any fitting linnen. Again waiting. The bathroom floor was dirty (hair, dust). The heating not working well (also noted by a employee however not fixed during our stay). Not ideal with a baby...  But I gave up. The staff did their best, but they seemed understaffed. The person at the reception had to do everything. I had compassion everytime I had to ask for the luggage room key (because the family room was at the third floor and there was no elevator for thee baby car).  It was not our best stay at an A&O. The price rise a lot during the christmas market period; maybe the management can use this extra profit for extra staff during busy periods... 

jeff-belgium

Good hotel. Could be improved.

Reviewed 29 december, 2019

.Generally, we were very pleased with the hostel. This is based on a week-long stay. 1. Excellent location. Near to the Dom and main station. The local district of Eigelstein is just up the road. Cafe Extrablatt is highly recommended for breakfast. 2. Our check-in was easy. Staff were friendly and our family room was spacious and generally clean. Beds were comfortable with clean linen. However, there was a lot of dust on the window sills, and our bed linen was not changed once, which I would expect from a seven night stay. Our bathroom was also not cleaned at all. Bins were emptied regularly. 3. Difficult to regulate the water temperature in the bath/shower. However, this was a minor inconvenience. 4. The hostel has good value lockers in the reception area. €2 for 24 hours. We put our luggage in there on the day of our return flight as we did not fly out until 9pm. 5. Walls are thin. We had to ask our rowdy neighbours to quieten down one night as we could hear them partying around midnight. 6. The place needs updating - which they are doing right now. 7. We did not try the breakfast. For the price we paid we were more than satisfied. Just a few tweaks here and there would make the hostel great.

RealJamieK