Hotel Novotel Koeln City

Starting at

$ 146

TripAdvisor Review

Based on 1673 review

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Enjoy the comfort of the recently renovated 4-star Novotel City Köln hotel. Just a 15-minute walk from the Old Town, Hotel am Rhein offers an excellent base to explore Cologne. Enjoy free WiFi in bright, friendly non-smoking rooms and recharge your batteries in the fitness room.

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Property Info

Enjoy the comfort of the recently renovated 4-star Novotel City Köln hotel. Just a 15-minute walk from the Old Town, Hotel am Rhein offers an excellent base to explore Cologne. Enjoy free WiFi in bright, friendly non-smoking rooms and recharge your batteries in the fitness room.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Pool and wellness facilities
.
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CBicycle rental on siteProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Meal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseMultilingual teamBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sFree self parkingTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Take time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Make use of convenient amenities such as wedding services, a television in a common area, and a ballroom.Sauna

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    439

  • Very Good

    798

  • Good

    310

  • Reasonable

    77

  • Bad

    49

Travelers profile
  • Business

    377

  • Couples

    283

  • Solo travel

    77

  • Family

    745

  • Friends getaway

    135

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Very good stay!

Reviewed 31 august, 2021

Modern hotel, nice rooms and friendly staff. Bathroom was excellent as were the beds. Very nice breakfast. Great location within 10 minute walk of all the shops etc Convenient to have parking on-site, although I would recommend you be parked up by 5pm latest, as otherwise you will struggle to find a decent sized space- they are pretty tight! All in all an excellent stay and we would certainly stay again!

Marc_and_Carrie

Covid 19 lockdown review

Reviewed 30 may, 2021

Stayed for 10 nights during covid lockdown. I was told on arrival that the room would not usually be cleaned (c19)..however because I am here so long that I would be able to change room for cleaner/fresher during my stay..Actually they cleaned my room twice.. Breakfast is not great as it is continental with minimum selection however you can order eggs Staff are helpful,professional and friendly Room with tea/coffee facilities Looking forward to stay again

craige570

Worst service ever

Reviewed 14 september, 2020

The hotel itself is nice and modern but its always the staff that make the hotel. Reception and restaurant staff,both unfriendly,sad looking,don't feel like to do anything appearance. They show that..... leave me in peace look all the time. I thought they were looking forward for guests on crisis time!! But No Also,be careful.....Rooms are Not cleaned....due to Covid was told....ohh.. saves staff for the hotel😉 Buffet is self service,everyone grabbing the same tongs for the food after each other. All by the rules,we were told.....anyway,for us was not hygienic nor safe to touch same utensils after each guest,no matter what they say... but coincidentally it Saves staff again,for hotel 😉 Other hotels buffet is served by the cooks!! And rooms are cleaned daily. To add....we found spiders in the room daily,we didn't complain until the last night,we are no complainers. Until we found spiders on the bed too. They gave us a room change,was good and spacious,although both rooms had tiny bathrooms,with door hitting the toilet!!! We took this hotel as we were in Novotel Madrid city centre.....Excellent hotel....and service,unlike this. So a big NO to this!!!!

Tony77769

Unspectacular

Reviewed 2 september, 2020

Although you don't expect anything but the usual standard in these kind of hotels i did find it the hotel to be on the low side of the scale. The whole design is very boring and nothing exceeds a 3 star hotel. The tray with the cups was dusty, windows very dirty. So I cannot believe there are any special cleaning measures taken at the moment. Fridge did not work very well. The shower the beds were nice.

expat014

Nice stay and nice location

Reviewed 1 september, 2020

The hotel is near the river and has a nice walk distance to the city center. Also they have a very good policy against Covid-19 with "Hand hygiene stations" across the entire hotel. They also have a very nice garden area for breakfast and the staff were very nice.

RicardoV1285