Based on 105 review
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Stay where contemporary hospitality meets thoughtful amenities, at the Holiday Inn Richmond Petersburg North Ft Lee. Located just off I-95 at exit 53 in Colonial Heights, we offer a convenient gateway to Petersburg, Hopewell, Prince George, Dinwiddie, Chester, as well as Fort Lee and Virginia State University. Surround yourself with a diverse range of attractions, from the thrills of Virginia Motorsports Park to the Petersburg National Battlefield and Pamplin Historical Park to the bargains at Southpark Mall. Even if you're in Petersburg Colonial Heights to enjoy the great outdoors, we want yo...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesPoolIndoor pool
Business Facilities / FacilitiesMeeting RoomsBusiness Center
Reception servicesLuggage storage
My worst hotel experience!
Reviewed 13 august, 2021
I received a call at 11:15 from front desk clerk, Denise, that my reservation was cancelled and there were no more rooms available because they overbooked. I was simply mortified and even asked if it was a prank call. I informed Denise that I confirmed my reservation earlier that day directly with the hotel. She told me she was sorry, but there simply were no available rooms. I further went on to explain I was less that an hour away from the hotel and had been driving since 5:00 pm to get there. Again, she said she was sorry. I then informed her that I was traveling with my one year old grandson and desperately needed her assistance. After being placed on hold for about thirty minutes, Denise came back on the phone to say she had an available room. You would think this review had a happy ending. Well, that’s not the case! My room is sweltering hot due to a malfunctioning air conditioner. I’m currently in this hot room with a baby. I went downstairs to speak with Denise. She informed me that she was sorry, but there was nothing she could do tonight. I even asked for a fan, but was informed there wasn’t one. Next, I asked for emergency maintenance, but was told there wasn’t anyone available. Needless to say, I am extremely disappointed in this hotel especially when I paid over $200 per night. Yes, I plan to personally speak with the manager in a few hours.
Reviewed 13 august, 2021
Super ghetto. Booked this hotel a week in advance and Denise called us 30 minutes before we arrived to tell us they are overbooked and that we have to find another place to stay. We demanded to speak to a manager and she magically found a room. We were somewhat relieved but knew something was up. Low and behold the A/C doesn’t work. I have a 1 year old baby and this is totally unacceptable
Reviewed 20 july, 2021
Stayed here overnight while visiting some friends nearby. Nice hotel, bed was very comfortable. Big shower in the king room we stayed in. Didn't see much else of the hotel as we were in late and out early but everything seemed clean. Minimal noise. Staff was friendly. Would stay again.
Reviewed 10 april, 2021
The hotel is VERY OLD. Needs a major overhaul. Room 601 - The thermostat was hanging off the wall & you could NOT turn the air conditioner off!! It rattled ALL NIGHT resulting in NO SLEEP for us. We had a free night & I would NEVER stay here again even if it was free! The tv remote did not work & the front desk’s solution was NOTHING - she said nobody else has reported that. So NOT helpful!!!! The Hampton right next door looked pretty good though.
Reviewed 16 march, 2021
People were friendly, maintenance man was great, changing out the TV that didn't work. But the mattress was absolutely unreal. It was sunk in the middle, had to put pillow in the middle. Was definitely not comfortable.