Based on 875 review
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This hotel is nestled in the foothills of Rocky Mountains below pikes peak. It is also 11 km south of the U.S Air force Academy and the Garden of the Gods is 10 km away. The hotel has a lounge on site. Besides the hotel offer a complimentary transportation within 11 km and complimentary newspaper. All rooms have 1 or 2 beds and feature Marriotts Revive collection bedding, plasma TV, work areas, and hairdryer. The hotel has an indoor/outdoor pool, and a fitness center.
Check-out ends at: 11:00
book with caution, not able to get basic reservation right
Reviewed 18 october, 2021
I made a reservation on 7 September using the Marriott Bonvoy web site for a king size bed with a mountain view for 9-11 October. When we arrived around 1700 on 9 October, was told that they had "overbooked" and didn't have such a room available or any room with mountain view. After protests, I was eventually offered a 2 queen room but would have to wait several hours to have it cleaned. I was offered 10,000 rewards points (not enough to get a night in a Fairfield Inn). It looks like they took $50 off one of my nights. The point is to be prepared if you choose this hotel that they may not even get right your basic reservation booked well in advance. I was never notified prior to arrival that there was any possibility of a problem. I will certainly never book at this property again in the future. Also, there was serious understaffing in the breakfast restaurant.
Reviewed 17 october, 2021
Great lobby area and location…. There is no housekeeping or room service. We had to walk down to the front desk daily for towels and other items. Later during our stay, we asked that the items be delivered outside of our door and that never happened. Hopefully, they will resume this service soon.
Reviewed 9 october, 2021
Nice, clean hotel. Parking can be far so drop your bags at the door before parking. The bar got loud when we were staying, but it was pretty packed. Not too far from downtown and other touristy areas. Breakfast was great. Staff was friendly. Overall great stay.
Clean basic Marriott
Reviewed 27 september, 2021
Clean rooms, friendly staff, my only complaint was they did not have do not disturb signs and housekeeping begins at 7am sharp, so you will be disturbed if you’re not an early riser. The bathroom was also a bit dark and could benefit from brighter bulbs.
Parking Lot Theft
Reviewed 27 september, 2021
Last month we stayed at this hotel. Overnight the catalytic converter was stolen from our car by some thieves who got underneath and cut it out. $1,500 in repairs. Seems this is a big problem in the Colorado area. After I suggested to Patty the hotel manager that the hotel should at least comp the room for the loss I suffered she said what happens in their parking lot is not their problem. I explained that a guest wouldn't expect their car would be vandalized in the hotel parking lot and she agreed. She said, however, she'd think about. She later gave me 10,000 loyalty points which might be worth $50. I will never stay at the hotel again and will be boycotting the Marriott brand in the foreseeable future.