Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
This new manager on site doing a outstanding job......
Opinión escrita el 16 de Septiembre de 2021
I been here for over a year, it needed a new uplift as I seen it was being under staffed... It is a new manager and I can say it is a great change in the building and ground.. She cleaning this place up and fixing things that been neglected...... My opinion give her the necessary support to add on to outcome of a home away from home theme ....
WORST HOTEL EXPERIENCE EVER!!!!!!
Opinión escrita el 30 de Junio de 2021
This was THE WORST HOTEL EXPERIENCE that I've ever had!!!! Please don't make the same mistake I made by staying at this hotel!! The room was disgusting!! There were pubic hairs on the toilet when I first checked in! I told the girl at the front desk and she had the audacity to be upset that I was upset and actually suggested that I could leave if I wanted to, imagine that!! It stinks in the halls, the floors were so disgusting that I I could hear my shoes sticking to the floor as I walked, there was a kitchenette with absolutely no dishes to actually cook. The only thing nice that I can say is that the cleaning lady that cleaned my room was extremely sweet, Other than that, I WILL NEVER STAY HERE AGAIN!!!
Accommodating, clean, friendly, affordable!
Opinión escrita el 13 de Enero de 2021
Great experience at check-in. Assisting a family in need of emergency shelter; a couple with a special needs boy, the father recovering from a stroke and out of work, needing to get out of a hostile shared-living situation. I checked them in and the manager was amazing, she made the boy feel comfortable by joking around with him, just so warm and inviting. She also offered a first floor room that would better meet their needs, and went above and beyond to make sure the room rate was as affordable as possible for this family. She also said if they needed to check in a little early, she'd have the room ready. The room was great, very clean and spacious, definitely not 4-star luxury but more than adequate for the family. Common areas/lobby were immaculate, staff wore masks, very sanitary environment. Very grateful for HomeTowne and the manager who went out of her way to help this special family.
DO NOT STAY HERE!
Opinión escrita el 5 de Mayo de 2020
DO NOT STAY HERE!!! I am not a scary person, grew up on East side of Columbus and now live in Chicago (Southside) and I couldn't stay here. Hotel smelled like pure cigarette smoke. Entered room and blinds were broken, finish on cabinets were peeling, bathroom sink clogged, seats VERY stained, phone filthy. This was during Covid 19 and no one, not even employees wore face masks; as a registered nurse I was very concerned. There were so many people in the halls, appearance of drug transactions in back of the building. Requested refund and they refused; I cancelled remainder of stay and lost first night. Left and went to Crowne Plaza (which was great, what I am used to, for just $9 more per night) a few minutes away. Contacted Priceline; they refused to help as well. Per Priceline, hotel informed them they were not made aware of any issues so they refused refund. If Priceline had looked in their own records, they would have known I did complain in which their own rep contacted hotel on my behalf; spoke to front desk worker in person immediately after. Priceline and hotel basically called me a liar after speaking to both of them about a full refund. Will never use either company again. My sister, who still lives in Columbus informed me that this hotel is being used as homeless shelter; believable. We were alerted people were likely living there when we pulled up,saw Ohio State and kids stickers in the windows like the room was "decorated".
Opinión escrita el 29 de Enero de 2020
The staff here is great april was very fast and friendly and angie did great on the house keeping we would recommend this to hotel to others. They will get things taking care of in a timely manner. The rooms are very clean