Based on 551 review
Select the date of your trip
This charming Fairfield, CT hotel offers pristine, tidy accommodations and exceptional service. Located near Interstate 95, the Metro North Train Station and the Amtrak station, the Best Western Plus Fairfield Hotel is just a short distance away from Fairfield University, Sacred Heart University, Downtown Southport and the shops in Downtown Westport. Whatever the reason for traveling to the area, many guests take advantage of the fact that so many of the area's popular attractions and corporate offices are near this Connecticut hotel. Those looking to relax or let loose on their trip can enjoy...More details
Check-out ends at: 11:00
Reception servicesLuggage storage
Business Facilities / FacilitiesBusiness Center
Nicer than Most in the Area!
Reviewed 20 november, 2021
Connecticut is still in the throes of Covid. We arrived in a heavy rainstorm and access to the hotel is a little tricky. It feels very industrial from the front, but in the back there is good parking and a residential commercial area that is pretty nice with grass lined streets, nice flowers, etc. Breakfast was OK but the hotel was full so the small eating area was pretty packed. The coffee was great. Lots of masks in and around the area. Internet was fine with no issues accessing it. The hotel is older and probably in line for an update, but the room was clean and everything worked well.
Ridiculous incidental hold of $150
Reviewed 7 november, 2021
Cramped dingy room for $170 a night, almost $200 with taxes and fees and then a credit card hold of $150. Not worth it!!!! Used to be $50 but not anymore. Still waiting on the $150 to be released on my card…. Six days later
Dirty & Outdated
Reviewed 4 november, 2021
Other than the reception area, the entire hotel was dirty (cobwebs on the light fixtures, dirty carpets, etc). The decor was also extremely outdated. For a town that has two universities, options for lodging were at a minimum (could only find four hotels in Fairfield).
Reviewed 26 september, 2021
Don’t expect to use internet while here. It doesn’t work at all! Having a 3 year old and staying 3 nights at this hotel was a bit hard with no channels for her to watch and the internet was basically non existent because it locked up after 10 seconds of any video you try to play. The air conditioner in the room blew hot air. I had the ac cranked all night and it was still hot and humid in there. In September! The noise was another thing. Having a 3 year old, noise was a huge issue. The noise of the highway, the noise of people checking in, walking the halls, slamming doors, rooms above us with people walking on their heels all night long. Drove us absolutely insane and kept us all up all 3 nights with the last night being the worst since we had to be up and on the road by 530. Made for a very miserable day with a toddler! I also understand with covid, there can not be a continental breakfast, but a bagged breakfast that was the exact same every day was a bit tiring. Bottled water, oj, a smashed danish and a nature valley. Doesn’t leave much for anyone with diet restrictions. For spending over $690 I will be staying elsewhere next time I’m in the area. Worst money spent. Ever.
Smelly, overpriced, not maintained
Reviewed 18 september, 2021
I have found Best Western Hotels to be hit or miss, this one is a miss. We attended a concert at the Hartford Healthcare Amphitheater and wanted to stay nearby in order to avoid the 50 mile drive home after the show. Due to the extreme lack of lodging in the area we chose this hotel because the only hotel in downtown Bridgeport was full. This hotel has a very strange layout and the rooms are very small. It seems to have been 2 separate buildings at some point in the long ago past that were joined together without regard to functionality. The building(s) probably served some other purpose before becoming a hotel since the layout makes no sense. The rate of $150+ was quite expensive for the quality offered. Initially when we arrived we didn't see any glaring inadequacies but after we returned to the car for our things we noticed that the back door, which is supposed to be locked and accessed by key card, did not close and lock so anyone could access the interior of the hotel from that door. The exterior of the property needed to be swept and cleaned. There was trash lying around and a general unkempt feel to the exterior of the building as many little things were left unrepaired or dirty. The room was very small, similar in size to a European city hotel. When we opened the door the room had a damp uriney smell. The louvers on the air conditioning unit where the air blows into the room were covered with black dirt or mold. The filters were clean so why didn't anyone bother to clean the rest of the unit? I cleaned the louvers with a washcloth wrapped around a piece of cardboard which became covered with whatever mold/dirt was on the unit. GROSS! Who wants that funk blowing into the room all day and night? The bed was ok, the sheets had holes from age and the blanket was well worn and had been laundered past it's useful life. The decor was old but adaquate with a fridge and coffee maker, neither of which we used. The room had an unkempt feel with tacky surfaces. Many surfaces that required bending over or reaching in order to properly clean were filthy and dusty, such as the legs of the furniture and particularly the carpet piece that serves as moulding at the floor level. The areas near furniture, desk, and bed where one would have to kneel down to clean it have been ignored for months. This filth indicates to me that the rooms are not deep cleaned on a regular rotating basis which would be part of normal hotel maintainence. The lack of consistant maintainence on things big and small makes the whole place feel grungy. The bathroom was the bright spot as it had been renovated recently and was bright and clean. Breakfast was a grab and go bag which we had to ask for since nothing was put out for guests to take. No coffee was offered. If the price for the room had been $89 we would have expected this overall lack of pride in the business, but to pay over $150 for a room that hasn't seen a good cleaning in months and offers no amenities is just a ripoff.