Heritage Hotel and Conference Center

Starting at

$ 152

TripAdvisor Review

Based on 699 review

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Property Info

The Heritage Hotel, Golf, Spa and Conference Center, BW Premier Collection is a 163-guest room distinctive, full-service resort destination in the hills of Connecticut offering rustic ambiance %amp; modern amenities. Experience our riverside golf course, world-class health club, rejuvenating spa, heritage winery, tennis, conference center, and unique regional activities. Situated in Southbury CT, the hotel is considered a halfway point between Boston and Manhattan and immediately between the corporate centers of Waterbury and Danbury, CT. The newly renovated Riverwalk Athletic Club is a full-s...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services

Concierge

Guest rating

TripAdvisor

Travelers rating

Excellent
342
Very Good
182
Good
85
Reasonable
57
Bad
33

Travelers profile

Business
131
Couples
129
Solo travel
24
Family
253
Friends getaway
70

Scores Summary

Cleanliness
Location
Rooms
Service
Sleep Quality
Value

Hotel room disappointment

Reviewed 4 december, 2021

We were here for a family wedding and reception. The venue was great for the reception and dinner. Food was great. Staff excellent. My disappointment is with the hotel rooms, and hotel hallways, etc. Whole area needs renovation and updating. Musty smell from carpets in hallways and common areas. Rooms are dark and dingy. Carpets worn and stained. Furniture in common areas and in the rooms have just about run there life cycle. How about some light in the rooms, really dark. Nothing but complaints from 25+ women trying to get ready for a wedding. Great venue but not a place to stay.

K4353MOjohns

Do not stay here

Reviewed 3 december, 2021

Poor service, the person who checked us in had a serious attitude and it took us about twenty minutes to get checked in, website claims they offer room service and when I made the reservation over the phone they confirmed this as well, they do not, their “restaurant” only offers like five choices, and on the night we went there was not a single healthy option, was unable to control the heat in our room and our coffee maker was dirty, I tried to make tea and it poured out dirty water into my cup, pool was only open until 8:15 which was absurd, parking lot had no lights which is simply dangerous, went to their spa, received a terrible manicure, and then for the pedicure, I had an allergic reaction to one of the products, had to leave to go get Benedryl in me, could not even finish the pedicure or get my toes painted, and was charged full price. Stay far far FAR away.

jluby920

Audubon Council Conference

Reviewed 4 november, 2021

I’m very picky about organizing my meetings BUT this establishment fit all my logistics needs. The staff is amazing and so sweet. I highly recommend this place to fit your wedding, conference or just a day to take a vacation. You will walk up to a calm, cool ambiance from the front door. The rooms were nice and clean. The bartenders at The Tavern are so welcoming they played music i love. If you’re booking a wedding or conference Candice will take good care you.

Daphne2372

A memorable and meaningful stay

Reviewed 26 october, 2021

Rustic and beautiful New England resort and spa! We were there with family for a funeral and all stayed at the Heritage. The staff were extremely accommodating, the rooms comfortable and clean, and the Lounge was a great venue for our reception and celebration of life. Everyone there went above and beyond to make our stay a memorable one.

JIPace

Wonderful hotel

Reviewed 23 october, 2021

The hotel is very spacious, well decorated and the grounds are beautiful. The staff was very friendly and helpful. I highly recommend this facility. The recreation is amazing with an indoor and outdoor pool, golf, and a large fitness center.

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