Candlewood Suites Houston (The Woodlands), an IHG Hotel
Más detalles
7
Suíte estúdio, 1 cama King, acessível (Hearing, Bathtub)
Max. 2 adultos y 1 niño
7
Suíte, 1 quarto
Max. 4 adultos y 3 niños
8
Suíte estúdio, 1 cama King
Max. 2 adultos y 1 niño
6
Suíte estúdio, 2 camas Queen, acessível
Max. 4 adultos y 3 niños
6
Suíte estúdio, 1 cama King, acessível (Hearing, Roll-In Shower)
Max. 2 adultos y 1 niño
6
Suíte estúdio, 2 camas Queen
Max. 4 adultos y 3 niños
8
Suíte estúdio
Max. 2 adultos y 1 niño
6
Suíte estúdio, 2 camas Queen, acessível (Roll-In Shower)
Max. 4 adultos y 3 niños
7
Suíte, 1 quarto, acessível (Roll-In Shower)
Max. 4 adultos y 3 niños
Información de la propiedad
Check-out hasta las: 12:00
17525 St Lukes Way - The Woodlands, Texas - Estados Unidos - 77384
Comodidades de la propiedad
Check-out hasta las: 12:00
Calificación por los huéspedes
TripAdvisor
Calificación de Viajeros
Excelente
57
Muy bien
25
Bueno
8
Razonable
6
Mal
7
Perfil del Viajero
De negocios
41
En pareja
18
En solitario
6
En familia
20
Con amigos
7
Resumen de puntajes
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
Bad A/C, bad odors, bad lighting, key card readers that don't work and ROACHES
Opinión escrita el 24 de octubre de 2022
I should have checked out the Trip Advisor reviews before booking this property. The lobby was hot when we walked in as was our room. Had we not been so tired after a 10 hour flight, we would have turned around and left. The whole place smelled of dog urine and the carpet in our room was so dirty and ripped and roaches were crawling in and out of the dishwasher. Oh and let's don't forget the hateful attitude of the desk clerk when we couldn't get the back door card reader to open and she had to come open the door to let us in. Very rude!! DO NOT stay at this hotel!
travelinggal360
Roaches!!!!
Opinión escrita el 2 de marzo de 2022
We checked in due to a water main break issue. As soon as we walked in we saw a roach on the counter and it climbed into the dishwasher and it was closed. Roaches on the countertop and coming up through the kitchen sink drain!!!! We killed at least 10 of them, and they told me they spray weekly!!! Gross will never go there again and we live in the area!!!! Attached is a picture of one that we killed on the countertop, that I showed to the front counter worker on March 1st when I checked in!!! They told customer service where I booked the motel that evening that the evening workers could not refund my money and I would have to talk to the manager in the morning. In the morning they were rude and I did not get a refund!!! Will NEVER STAY THERE AGAIN!!!
830heleni
Rude Night Auditor
Opinión escrita el 10 de novembre de 2021
My flight coming back from Barbados was delayed due mechanical issues. After reaching Miami my flight was cancelled and I was rebooked on a flight for the next day. I called the Candlewood Suites to notify the hotel that my flight was cancelled. On the first call Chris hung up the phone on me. One the second call he stated that hotel was nearly sold out and he held my room after 6pm and I would be charged for that night's stay. Mind you I am 25 year veteran in the hotel industry and I know if a guest calls and has a cancelled flight or any issue that can be verified the hotel will waive the charges for that night as courtesy. I did file a complaint with IHG and I will be filing a charge back for the first night's stay.
davidgU2890US
Be prepared to be baited and switched on the price!!!
Opinión escrita el 3 de septiembre de 2021
We were hurricane Ida evacuees looking for a safe place to spend a few days. We found this candlewood suites with an advertised price if $114/night and checked in. Upon checkout I noticed the $114/night charge was only for the first night. The other 2 nights they charged me $139.00/ night!--when I asked the clerk about it she said there was a price increase during I our stay! The managmennt of this hotel obviously lack any human ethics and intend to "screw" any and all customers who fall for their bait and switch tactics! One of the oldest tricks in the book! So if you stay at this hotel be prepared to be charged a higher price than what's advertised! Even during emergencies!-- Bring your checkbook!
morrisb689
Four nights
Opinión escrita el 27 de abril de 2021
Nice hotel hidden off the road. Close to the hospitals and easy drive for food and shopping. Clean and quiet, nice pool and fitness center. Rooms have kitchennets. Comfortable beds and clean bathrooms. Fast check in and out. Good prices.
ffr154