TripAdvisor Rating
Based on 536 reviews
See all**Property Location**.With a stay at TRYP Covilha Dona Maria Hotel in Covilha, you'll be 2.2 mi (3.5 km) from Praca do Municipio and 8 mi (12.9 km) from Penhas da Saude. This 4-star hotel is 11.8 mi (18.9 km) from A Moagem - Cidade do Engenho e das Artes and 12.3 mi (19.8 km) from...
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Terrible front desk attitude, zero service
Changed rooms twice due to noise, on the second move we paid for upgrade to a suit. Noisy neighbours, front desk solution “call us in the middle of the night if necessary and we will call them, or change rooms then” ! Ok sure I’ll move rooms in my pj’s ...... No help with baggage, restaurant offers buffet or menu great except the menu is exactly the buffet. Asked for a wine list got served a glass of house wine, no idea what it was or where it was from. I don’t think hotels earn stars any more if they do standards have dropped significantly. On the plus side to be fair. Very clean, spacious and comfortable rooms.
Friendly & helpful hotel.
Large hotel with well trained reception staff. The general manager was extremely helpful when we checked in. They do deserve praise. Big swimming pool & free parking. The bedrooms are large !! We stayed 3 nights & would certainly stay again.
do not pay with prepayment, if you will change yours check-out - this hotel never return yours money
do not pay with prepayment, if you will change yours check-out - this hotel never return yours money. i was on business trip and project partners changed check-out for 2 days. i got nothing back from my prepayment . All receptionists were rude with no intention to help or provide some useful information. the swimming pool is overdosed with chlorination, i got skin irritation after one visit only. when i was at reception desk, responsible person issued one key for gentlemen part with some strange intention that i can use it somehow with my male colleague .... it was extremely uncomfortable . Then we were looking for saunas, there are long distance you need to go by extremely cold corridors and stairs. All served food and rinks were of the very low quality. Even coffee machine never worked in breakfast time. Do not stay at this hotel , if you wish some normal European comfort.
Great Hotel
Staff was very friendly and charming from receptionists to waiter and housekeeping. Very clean. Good services. Free parking. We were very confortable. Hotel highly recommended. Thanks for all. Muito obrigado por tudo e muito bon travalho.
Large upscale hotel for an excellent price
We stayed here just one night over the summer. The hotel has a free parking garage. You can have a good deal on this hotel depending on the season. THis is a large hotel, the front desk staff was not particularly friendly. We must have been upgraded as we ended up having a 2-room suite and certainly did not book nor pay for this. Very nice room (even just the bedroom), clean with excellent beds and good bathroom. Very quiet at night. The hotel gives access to a large indoor swimming pool (20m or so). The only minor point: you can only enter the pool with a swimming cap which is something that is not mentioned on the hotel's web site. You can buy one for 5 EUR, but most people have one at home liek us, we could've brought it along. It felt like a scam... The breakfast buffet was excellent.