Sunscape Sabor Cozumel

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La diversión es en el corazón de Sunscape Sabor Cozumel, el concepto Unlimited-Fun ® escapada perfecta en un destino ideal isla. Situado en la pequeña isla de Cozumel, a sólo 12 millas de la costa de la península de Yucatán, en México, a sólo 15 minutos del centro de Cozumel y un corto de 20 minutos...

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Quarto Duplo Deluxe com Vista Tropical

Lovely space spaces of 106.68 square meters are excellently presented. Each bedroom has a queen bed, overlooking the sea. All rooms overlook...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

King Deluxe com Vista Tropical

Lovely space spaces of 106.68 square meters are excellently presented. Each room has a king bed, with a sea view. All rooms overlook the lus...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Duplo Deluxe com Vista do Mar

Enjoy the beautiful sunset and the enchanting view to the sea since its warm, warm and comfortable room in a peaceful environment, you admir...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

King Deluxe com Vista do Mar

Enjoy the beautiful sunset and the enchanting view to the sea since its warm, warm and comfortable room in a peaceful environment, you admir...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

King Deluxe Frente ao Oceano

Enjoy the beautiful sunset and the enchanting view to the sea since its warm, warm and comfortable room in a peaceful environment, you admir...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Suíte com Cama King-size e Vista Tropical

Designed for families, friends and groups, the three-storey building, provides a spacious room with a balcony and views of the lush green ga...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 2 years

Immediate booking

Suite com Vista Tropical

Designed for families, friends and groups, the three-storey building, provides a spacious room with a balcony and views of the lush green ga...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Suite King com Vista Oceano

Designed for families, friends and groups, the three-story building provides a spacious room with balcony and a view of our lush garden with...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Suíte Júnior com Cama King-size e Vista Tropical

Enjoy a well ventilated space and a garden landscape next to a lovely decoration in this spacious room, your patio offers a Jacuzzi to relax...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Lua de mel com vista para o mar e banheira de hidr

Enjoy a well ventilated space and a garden landscape next to a lovely decoration in this spacious room, your patio offers a Jacuzzi to relax...

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 2 years

Immediate booking

Delux Ocean Front Double

Enjoy the beautiful sunset and the enchanting view to the sea since its warm, warm and comfortable room in a peaceful environment, you admir...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Suíte Familiar

Designed for families, friends and groups, provide a spacious room with a balcony overlooking our lush garden planted with palm trees and ot...

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Cancellation Policy

Amenities in this room:

Max 5 adults

Max 3 children -

by 2 years

Immediate booking

Breakfast Plan Deluxe Tropical View Double

These lovely 350+ square feet spaces are very thoughtfully laid out. Each room has two full-size beds and a terrace or balcony. All of these...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 2 years

Immediate booking

Breakfast Plan Deluxe Tropical View King

These lovely 350+ square feet spaces are very thoughtfully laid out. Each room has one king bed and a terrace or balcony. All of these rooms...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Breakfast Plan Deluxe Ocean View Double

Enjoy the beautiful sunset and lovely sea view from your comfortable room in a peaceful atmosphere while admiring the blue turquoise waters ...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

by 2 years

Immediate booking

Breakfast Plan Deluxe Ocean View King

Enjoy the beautiful sunset and lovely sea view from your comfortable room in a peaceful atmosphere while admiring the blue turquoise waters ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 2 years

Immediate booking

Property Info

La diversión es en el corazón de Sunscape Sabor Cozumel, el concepto Unlimited-Fun ® escapada perfecta en un destino ideal isla. Situado en la pequeña isla de Cozumel, a sólo 12 millas de la costa de la península de Yucatán, en México, a sólo 15 minutos del centro de Cozumel y un corto de 20 minutos del Aeropuerto Internacional de Cozumel, Sunscape Sabor es el más completo complejo turístico frente a la playa en la isla. Las 218 habitaciones y suites ofrecen amenidades finamente equipadas y unas vistas preciosas. Cada habitación tiene un balcón o terraza privada, mini-bar, televisión de pantal...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Family entertainment and services
NannyAirport name
Reception services
Services / Luggage StorageExchange24 hour receptionTourist Office
Transport options
Car Rental ServicesBicycle rentalMinibar
Free WifiAccepts major credit cardsPolyglot TeamButlerPrinterTowels and bed linenStationary storeWedding ServiceButler
Accommodation
Hair dryerKitchenetteTelephone WCPlayground
Food & Beverage
RestaurantrestaurantBuffet Restaurant
Pool and wellness facilities
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and a communal living room. This hotel also features a pBabysitting on RequestFree fitness centerMassages on RequestDirect beach accessMassage ServiceTV
Cleaning / Laundry Services
Spa
Stores
Gift ShopBarTake in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and a hair salon.Shops / Shopping
Activities
Water sports

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1273

  • Very Good

    1249

  • Good

    623

  • Reasonable

    303

  • Bad

    221

Travelers profile
  • Business

    15

  • Couples

    1219

  • Solo travel

    63

  • Family

    1321

  • Friends getaway

    612

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice hotel, shame about the service!

Reviewed 23 november, 2021

This is a very nice hotel and you can have a great vacation as long as you can ignore the poor service and bad maintenance. We were given a room next to the construction and had to ask to switch. In our new room, the toilet got blocked twice and then broke, with water flooding the bathroom. We used a towel to mop up some of the water and the cleaners left it on the floor for two days. The room wasn’t super clean: there was a big mirror that remained dirty throughout our stay. Also, we were on the first floor and they never clean the stairs. There’s no tap so you can’t rinse your feet on the way up from the beach. The food was bad and always the same. One day they made me eat ice cream with a fork because they had run out of spoons! Another day I told them I needed a spoon to take some medicine and they refused to let me take a spoon to my room in case I stole it. They made us pay for the wifi but eventually we found out we could have it for free. We never managed to get a snack by the pool because no staff were available when we asked. We were there for Ironman, a race that finished late at night. The late night restaurant closed without notice, leaving many athletes hungry and thirsty. The entertainment team need training. We tried to join a game that had to be played in pairs. I explained I would play with my daughter and my husband would sit with us and watch, but they wouldn’t let us because only pairs were allowed! Other than that, the beach is wonderful, the rooms comfortable and the location perfect. All this place needs is some good customer service and it will be great!

946alice

Amazing!!!!

Reviewed 19 november, 2021

My family and I had the beautiful experience of taking a vacation together this November 2021 and boy were we blessed!!! My father and mother have been going to Cozumel for around 8 years now, I believe, and have never had anything bad to say themselves; hence the reason they keep going back ;). I’d like to personally like to thank Gustavo, Monserrat, juanini, Leilani, Ivan and Ivan, Alfredo, Israel, and Lowdes to name a few people that made my trip amazing. I never met one bad employee there these are the ones our family interacted with most! These people work so hard and love their job and it shows!!! Thank you for the wonderful experience and for making our families vacation amazing!!!! Also the food was seriously delicious!!! I have zero complaints!

Randi0215

Another awesome vacation

Reviewed 18 november, 2021

This great trip started with our arrival at Sunscape...Karina and Pablo treated us like gold. Juan the Bellman as always recognized us and just killed it getting our bags where we needed them even after an unexpected room change. As always Rego served up his smile and great drinks at the Torture beach bar. Our reservation was at Sunscape but we requested an upgrade to Secrets they were able to accommodate. The manager at Bordeaux , Joseph was professional and the food was excellent. At the Manager Pool bar...I can't say enough good things about the drinks and service from Alejandro and Joel...always bending over backwards to take care of us. The party crew of SEXY Julio...Heidi and Jaunini...keeping everybody entertained. YUP folks...there are maintenance items at this resort that need to be done...upgrades would be nice...but all in all....we love this resort and the awesome staff...IF management is reading this....INSTALL A POOL LADDER on the east side of the Manager Pool across from the swimup bar! CHEERS

rogerhJ4289ZC

Pleasant Scuba vacation getaway

Reviewed 2 november, 2021

Overall this is a very nice place. My room was kept VERY clean everyday by Patricia. The hotel/Bars/Restaurant staff are all very friendly. The scuba diving was excellent. If I had to find fault, it would be that the food at the restaurants are limited and "ok" and, while petty, the beverage service for the rooms was horrible. Called 2x and went in person to desk asking for a few Cokes. Promised each time.. nothing ever refilled. Found out from people who have been here for years that this is common. Still very nice place

splinters03

Excellent Service

Reviewed 1 november, 2021

We bring Deep Blue Divers guests from Indiana, USA every year. There was a lot of construction going on while we were there but Elizabeth and staff were wonderful and accommodated us as best as they could. We are looking forward to the new changes coming for next year. This year 2021 was our 13th year coming to this resort bringing Non-Divers and Divers. Bell Man, Juan Carlos is amazing and so friendly to all! Juan is the best! The Entertainment coordinators Brit and Irene are always so much FUN and they do such an excellent job! Karina at the Front Desk is also so helpful and kind when checking in. Always a Great Time! See you in 2022!

Susan T