Based on 747 review
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Located in Cracow's Old Town, just a quick stroll away from St. Florian's Gate, the Main Market Square and the Wawel Royal Castle, the hotel is perfect for both business and leisure travellers. The Central Railway Station is also just a few minutes away, and the airport is about 15 km away. The hotel offers modern room, decorated in a discreet manner; they are all equipped with amenities to guarantee a pleasant stay. There are also three fully equipped conference rooms available for business meetings that can hold up to 70 people and a business centre. The hotel restaurant serves a varied brea...More details
Check-out ends at: 11:00
Reviewed 28 november, 2021
Booked off of the internet but really pleased with our choice. The location was as described; only a few minutes walk to the market square. The hotel staff were friendly, welcoming and helpful. We booked a double which actually was 2 singles pushed together annoying as they moved apart. However the room was warm and had everything we needed. We only ate in the restaurant for breakfast. There was a wide choice and whilst I like full English I also like to try local things. The closest they came to full English was deliciously prepared scrambled egg, chopped mushrooms and a smoked sausage but there was more than enough continental alternatives. I liked the pancake with cream cheese. Trips were available from reception and seemed reasonably priced. We enjoyed the salt mines. There is also a restaurant recommended on the map they provide. We went back as the food was so good, restaurant Galicyjska. The questions on hygiene below are difficult to answer accurately but I saw nothing to cause any concern other than guests who were asked to wear masks when walking about the hotel and restaurant WHO DID NOT!
Reviewed 24 october, 2021
3 night break - friendly and helpful staff; good support with arranging tours, taxis etc. Ideal location for walking to the Old Town. Clean room; excellent breakfast choices… Only criticism was the air con didn’t work. Would definitely return.
Reviewed 12 september, 2021
Stayed 3 nights at this Hotel. From our initial communication in advance of arrival to the morning of our departure it was a very pleasant experience. Staff were welcoming, friendly and helpful at all times. The Hotel is very central, less than ten minutes to the beautiful main square. Room/en-suite lovely, spotless clean, fresh and well equipped - bed extremely comfortable. Tea/Coffee making facility in the room + a small fridge which was great. Breakfast was lovely - nice of variety of hot and cold food plus teas/Coffee/Juice. Dining room, like all other areas of the hotel is bright and fresh. Agnieszka (reception) organised trips for us with a local tour company to Auschwitz and the Salt Mines which was great as we were picked up and dropped at the hotel. We had a very early start (4:30am) on the morning we were leaving. When we arrived down to reception the hotel had arranged two bags for us each with sandwiches/cake/drink - a lovely touch and very much appreciated. We would like to thank Agnieszka for all her help and her very pleasant humor during our stay. We would highly recommend this hotel.
Reviewed 29 september, 2020
Great hotel., good services.Hotel staff friendly efficient and helpful. Situated within 10 minutes of the city square. A great place to base your trips. Will be using this hotel again. Thank you all for making our stay comfortable and pleasant
Reviewed 24 september, 2020
The hotel itself was nice, the staff on the reception couldn’t be more helpful. I put average as the room was basic and the air con didn’t work. The breakfast was poor which was a huge let down for me. They had breakfast teabags then didn’t. Then if you didn’t come down early enough there was no hot food. Basically left with jam on toast. If you did get down the food was cold that should of been warm. Very bad breakfast service. Couldn’t help us more when the country locked down and they rang up for taxi and refund process. Again hotel was basic and breakfast was poor. Ladies couldn’t help us enough on reception. I would stay again if they improved the breakie.