Quality Inn Crestview near Eglin AFB
Más detalles
1
Quarto, 1 cama King, acessível, para não fumantes
Max. 2 adultos y 1 niño
1
Quarto, 1 cama King, para não fumantes (Pet Friendly)
Max. 2 adultos y 1 niño
3
Quarto, 2 camas de casal, acessível, para não fumantes
Max. 4 adultos y 3 niños
1
Quarto standard, 1 cama King, para não fumantes
Max. 2 adultos y 1 niño
3
Quarto standard, 2 camas de casal, para não fumantes
Max. 4 adultos y 3 niños
3
Quarto, 2 camas de casal, acessível, para não fumantes
Max. 4 adultos y 3 niños
3
Quarto, 2 camas de casal, para não fumantes (Pet Friendly)
Max. 4 adultos y 3 niños
1
Suíte, 1 cama King e sofá-cama, acessível, para não fumantes
Max. 4 adultos y 3 niños
Información de la propiedad
Check-out hasta las: 11:00
151 Cracker Barrel Dr - Crestview, Florida - Estados Unidos - 32536
Comodidades de la propiedad
Check-out hasta las: 11:00
Calificación por los huéspedes
TripAdvisor
Calificación de Viajeros
Excelente
33
Muy bien
41
Bueno
22
Razonable
9
Mal
16
Perfil del Viajero
De negocios
22
En pareja
32
En solitario
9
En familia
40
Con amigos
3
Resumen de puntajes
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
Awful experience
Opinión escrita el 25 de julio de 2022
Absolutely do not stay here! We had a reservation for two nights. We arrived and the desk clerk checked us in, upon entering the room is when the nightmare began. The air conditioner wasn't functioning properly, it wouldn't change settings at all and barely blew, the front of it was busted. There were stains all over the bedding, the table had residue and finger prints everywhere, the light fixture in the bathroom was destroyed, the chair was frayed and stained. We hadn't even taken anything off the luggage cart yet. I went and notified the desk we needed a new room and he informed me there were no more since we had our dog. So I told him he needed to contact the manager so we could cancel and get a refund. I had two kids with me, as a mother there is no way I was going to allow them to sleep in those nasty beds. He told me we could go ahead and leave and the manager would look it over. I asked him to have the manger to call me immediately because I needed to know they'd be refunding me. We had been traveling since 7 in the morning, didn't get there till 8 and now had to continue on another 4 hours to our final destination because we no longer had a room. They have charged me 3 times now totally $610 for a room we didn't stay in. We took photos and video of the situation. No phone calls from management have been returned.
Mrsericadaniels
Stained sheets, Staff not helpful and refused full refund
Opinión escrita el 19 de junio de 2022
If you like dirty sheets, faulty smoke detectors, moldy showers, accusations of theft, and terrible customer service, then this is the place for you. My family and I were in town for a funeral and decided to stay here with joining rooms. Upon entering our rooms we notice that one rooms AC was not working, one room had a smoke detector with missing batteries and not working, 3 out of the 4 beds between the two rooms had stained sheets, and an abundance of mold in both bathrooms/showers. My sister and I immediately went to the front desk, told them the issues and let them know we would not be staying and wanted to know our options for compensation. My sister booked through a 3rd party site and was able to get her hotel stay transferred to another location and the difference paid (primarily bc Rochelle, the front desk agent admitted to the issues to the 3rd part). When it came to my room I was told that the manager was the only one who could issue refunds and he was at another property. No solution was offered and I pretty much waited an hour plus trying to see what my options were until finally i was told I would get a refund when the manager came in that evening after his shift. After several attempts to contact the property the next day I stopped by to find I was only issued a partial refund bc I “was in the room for more than an hour” which was untrue. It was also insinuated that my family stole towels (the towels were so filthy I wouldn’t wipe my behind with them), and that there was some sort of incident between myself and Rochelle. The manager was onsite when I walked in and behind the counter. He walked away after another employee pulled him into the office and told him who I was. Additionally Rochelle said that she had not seen him though he was standing right behind her when I walked in. When I got to speak with him he was defensive, un-empathetic and seemed generally annoyed at the situation. These people know the quality of their property and take every opportunity to keep your money when guest demand quality service. The two times that I was at the front desk at least two other guest came up with complaints. While I’m sure they well come on here and try to defend themselves, they are all very aware of the events that took place and how wrong they are. Do not stay here.
J4651IImorgand
Get it yourself...
Opinión escrita el 15 de marzo de 2022
This was a real shock...first thing we got to our room, the room was clean enough, but there was no soap...I called the front and was told to come down to the front desk and get what they had. It was very noisy, the person in the next room had their TV on ALL NIGHT LONG...we kept the bathroom fan on all night and could still hear the TV nextdoor. It was a long night. Next a.m., breakfast was to be served until 9....we got there at 8:45 ready for Bkfst, there was NOTHING but pastry remaining. Everything else was cleared out or run out. We had to go to Cracker Barrel and PAY for breakfast. Not getting another visit from us.
M2849JFflorenced
Nice place
Opinión escrita el 18 de enero de 2022
Overall 5/5 Value 5/5 Internet 5/5 Pros: Desk clerk was friendly and helpful. Room and motel were clean. Room good size. Desk, desk chair, easy chair and room in general well laid out. Internet in room 308 was very good all evening. HVAC worked well. Hot water very hot. Location good, easy to find, near the interstate, fast food, Walmart, gas, etc. Parking plentiful. Price was right. The motel seems to have been renovated recently, and construction may still be going on, but it was quiet and clean when I was there. Cons: one major gaffe - breakfast was poor. Variety was minimal, with almost nothing they offered left at 7:30, and the juice machine didn’t work. General: When I checked in, at 1PM, the desk clerk said that the cleaning staff didn’t come in until 2PM. She said they worked quickly once they started. I’ve never heard of that before. Despite the almost non-existent breakfast, this is one of the better motels I’ve stayed in in quite some time. Probably the breakfast thing is due to understaffing. Just go to one of the many breakfast options all around the motel.
alexwolf2016
Ridiculous pet fee
Opinión escrita el 20 de octubre de 2021
I always stop here when traveling from South Florida & heading out west. The only reason I stay here is because they take pets. They were in the middle of remodeling the lobby and the place was a mess. The rooms are still in pretty bad shape. I highly doubt I will be staying here any longer since they charge me $20 per pet /night. I don't know what they're doing with the pet fees but it's not for cleaning the carpet. It has an odor too. I don't like my pets staying in that kind of environment. Not to mention me.
meaveg