this was the first and last time I will ever stay at a Best Western
Reviewed 16 September, 2021
we asked for a non pet non smoking room, I have severe asthma. we got a smoking room so they moved us down stairs to a room that didnt stink, the air conditioning sounded like a 747 airplane taking off and landing every 5 minutes, the stinky room above me they booked with a very loud crowd of people, they were up til 1am walking back and forth stomping yelling and opening the slide and glass door every 10 minutes, I litterly got maybe an hours of sleep between the 747 air-conditioning and the rude partiers up stairs and hillbilly Bob and his buddy and girl friend was parked outside our room for over 6 hours in the parking lot sitting on the tail gate of his truck drinking beer out of a cooler and hooting and hollaring , and this was normal I guess for this area and hotel because nothing was done to correct the problem. the worse experience ever!!! the room was dated, old, gross and there was a bar across the slide door so you couldnt open it, I didnt feel safe at all.........never again will I try to save money I will pay double the money to be safe and sleep.......
Reviewed 16 September, 2021
Strong and undefeatable mildew odors in the guest room and a paper bag with Gogurt and chocolate chip bars for breakfast just did not do it for me. I carry my own air purifiers when I travel and I spaced them around the room hoping to make the room smell fresh and clean. Obviously this type of issue cannot be addressed by placing a permanent perfume dispenser into a wall outlet and letting it run day and night. Well, it was obvious to me, but not to management as the sickly sweet odor hit me like a wall the moment I opened the door to enter the room. I was able to switch off the scent diffuser to begin my own efforts a sanitizing the air, but the air conditioner continued to spew mold so it was a hopeless task. The room was a strangely set up handicapped accessible with a curbless shower (good) and a remote sink at the far end wall of the guest room (bad.) The breakfast in a bag choices were pretty awful unless you are into granola and chocolate chips. There was coffee with artificial creamer-no half and half. Guest rooms all had outside entry doors. Parking was convenient.
Stay at your own risk
Reviewed 25 August, 2021
We literally had roaches in the bed upon check in, were upgraded still had roaches also ants and the second room had bloody used sheets it was very disturbing. And to top everything else off they knew the hotel wasnt up to the 200 per night rate and kicked us out because the hotel wasn't up to par during scallop season knowing every hotel in town was sold out. Worst experience of my life
Can be saved, if they work at it
Reviewed 22 August, 2021
We stayed for 7 nights, the ceiling was starting to collapse from prior water damage, there was an odor, but it went away after we lowered the A/C and it ran for a few hours.
The location is amazing right on the bay, and as someone else said "They can turn the place around, if they spend money to upgrade the buildings and rooms" Otherwise it will be lost.
Since we are moving down that area, unless they upgrade the buildings and rooms we will not recommend this to family or friends if they look for a place to stay.
Unfortunately this is the second Best Western we stayed at on our 2 week trip, and will be our last, unless they start working on their hotels.
Reviewed 15 August, 2021
Stayed in a one bedroom suite. Absolutely repulsive! Soap scum in shower, disgusting toilet bowl, shower curtain stained and smelled of mildew, floors absolutely filthy, sugar ants on kitchenette counter. Here are pictures. Couldn't wait to leave!