Based on 187 review
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This comfortable hotel is in Dadeland - Kendall. The total number of 150 is 150\. Moreover, there is a wireless Internet connection at hand in communal areas. The reception desk is open all day long.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
The Motel did not honor the reservation
Reviewed 28 june, 2021
I reserved a room with a fridge for my wife's medication and even sent a message saying I had to have a fridge. On arrival I was told that all the rooms with fridges were taken. I tried to explain the situation to the receptionist Alicia who after a short while started shouting at me and even threatened to call security if I did not leave. I asked her not to cancel the room yet as I would try to find another one with a fridge. When I returned about 3 mins later to cancel the room she had already cancelled it. In the end I had to pay about US$70.00 more for a room in another hotel. DO NOT STAY HERE.
Horrible! Expectation vs. Reality
Reviewed 18 march, 2021
Be very careful about the photos room, is totally different than they show you in internet, trust me.. is not the sane. And the guest are very weird! Bad service, I went to make check in with my parents and the office front desk told us that the environment is not quite and if we want a silence run we must pay a premium room, we check the room and it was awful. Of course what to expect in a Motel! I ask to te lady in front desk if I can we use the bathroom urgently because I'm pregnant and she said sorry is not available. I dont understand why to deny a bathroom to a pregnant women. Well, this hotel.has their rules. But come on be more flexible.
Worst experience ever
Reviewed 23 september, 2020
Motel 6 does not give refunds of any kind or compensation and tooo much going on to not! So do not waste your money because they have a lot of problems and zero remorse for guest. This hotel should NOT be open right now until they are completely finished. One elevator for whole which is a major inconvenience.during my entire stay hotel was super loud w hammering and drilling half of the day, giving you a real headache. Non smoking room smelled of a freshly smoked cigarette upon entering and shower fills up w disgusting water due to hair stuck in drain leaving you with the option to clean it yourself or have nasty water filled to your ankles in an already blatantly DIRTY bathtub. Ashes on back of toilet and hair on EVERYTHING (super lousy housekeeping) Cheap bed and the cheapest pillows. No microwave anywhere on premises or fridge. Shower reversed hot was cold and cold was hot and of course if no one informs you you’ll be taking a very cold shower. (We were informed too late) Don’t bother to switch rooms when an issue presents because they will love to give you a much worse room to of course make you appreciate the terrible room they gave you initially. Don’t bother calling them at all even after experiencing any of the things I’ve stated that I have proof of because they will very firmly and boldly inform you that there’s Absolutely nothing they can do for you.! These rooms are renovated but still quite literally not even worth $50 a night. No exaggeration at all you’re just paying for the recent renovations. NOT A NICE COMFORTABLE STAY IN ANY WAY and very very rudely rushed out of the room not even 15 min after checkout even after all the inconveniencing issues THEY PROVIDE.
Reviewed 5 march, 2020
the hotel room was clean and attractive. It is going through some remodeling at this time. I had no hot water in the shower, I did not complain. The person at the front desk was helpful and pleasant. the downside for me, no coffee pot.
Horrible housekeeping and management
Reviewed 3 march, 2020
My husband and I went for a vacation and booked almost 2 weeks at Cutler Bay Motel 6. When we arrived we were told the pool is closed and the hotel was under construction. We were very disappointed as we wanted to utilize their pool while there. Now we had to leave every day to find somewhere to relax and swim which added costs to our trip. The pool did re-open the last 2 days of our stay but as you can see from the photos I posted it was filthy and dirty and nothing like their photo on their website. The whole time we were there we had to get our own towels and toilet paper as no maid came into our room. After complaining to the front desk the next day when we got back to our room there was a pile of towels sitting on top of the air-conditioner and a pile of clean sheets sitting on the end of our beds for us to change them. We were totally aghast at the laziness of the maids. The maids did not once sweep our floors, do the toilets and sinks and change our bedding or empty our garbage! We complained almost every night to the wonderful girls at the front desk who were helpless to a very very bad manager Janneth Salinas and assistant manager Pablo Jimenez. We paid for a service that we did not receive and feel that we should be compensated for the non-service. Lets see if Motel 6 Cutler Bay is brave enough to respond to this review and compensate us for services we did not receive. Our confirmation number was HEPC3E7NSA