Información de la propiedad
Check-out hasta las: 11:00
1718 N Cockrell Hill Rd, Dallas, TX 75211, USA - Dallas, Texas - Estados Unidos - 75211
Comodidades de la propiedad
Check-out hasta las: 11:00
Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Opinión escrita el 23 de octubre de 2022
Nice, clean hotel. Staff was friendly and accommodating. Breakfast was fresh as well! Great location, with several fast food restaurants in walking distance. Plenty of parking available. Close to the freeway with easy access to surrounding suburbs.
Opinión escrita el 6 de septiembre de 2022
We have stayed here in the past with no issues but this last stay 8/20-8/22 will be the last. We came into the hotel around 10pm after grabbing dinner and went to bed. Sometime during the night someone managed to pop our bed cover and tail gate open even though it was locked. They stole our tail lights and every tool we had in the bed of our truck. Total damage/stolen tools is around $10k. There’s security that drives around the parking lot but don't let that fool you, they’re not hotel security just someone the city asks to drive through the parking lot to deter thief’s. Obviously it doesn’t work considering we didn’t see anyone that night and no one came in to the hotel to report a break in when clearly you could see wires hanging where the tail lights should’ve been and the tailgate wide open. The front desk said the only thing they could do was have me fill out an incident report for the hotel and I had to call the cops. The cops refused to come out and said we had to file an auto burglary report online. Management said they have cameras but they only hold 15 days of footage so hopefully the detective comes to collect before then otherwise it’ll be gone. So a word to the wise, stay here at your own risk. Seems in the past 90 days they’ve had tons of theft issues in this area.
Discriminatory Practices with posted Hotel Polices
Opinión escrita el 21 de julio de 2022
General Manager Shannon Murray and Owner Sam Patel are utilizing deceptive methods to operate this facility. The Hotel website clearly states that they accept cash. The refused to accept cash despite me have a major credit card on file. They claimed it was a security policy, however the clerk at the time of check out informed me that she would " break the policy " for me. This was after I requested the policy of not taking cash in writing. I attempted to address solve this issue with Shannon and she informed me that I was " banned " from the hotel. I reached out to the owner and ask for an explanation and he declined.
Opinión escrita el 12 de junio de 2022
Awesome stay Shannon was freaking awesome at check in... was the 1st time I was acknowledged being a diamond member, lovely well maintained hotel room was quiet, bed was comfortable definitely will be my hotel when traveling to Dallas
Opinión escrita el 2 de mayo de 2022
New Hampton property off I 30 so convenient to everything. Rooms, breakfast and service was great. Hotel sits in the back of a sonic and Taco Bell is quite interesting. Did see a private security company car patrolling the lot which tells me it’s not the best of areas.